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SCOTTISH EXECUTIVE

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Help for carers

If you're a carer and need help or advice, call the NHS helpline

0800 22 44 88

 

There are about 500,000 carers in Scotland. Carers are people who regularly provide voluntary care for relatives or friends who are unable to look after themselves.

 

If you are a carer, we want to do more to help you. We set out our 'Strategy for carers in Scotland' on 24 November 1999. The strategy has five main aims.

If you are a young carer (aged under 18) we think you have special needs. We think you may benefit from having someone to talk to or having time to be with your friends.

If you are still at school, you will be able to get help from your teachers. We have made information packs available to all primary, secondary and independent schools. The pack will give you advice on your rights. It will also tell you what help and support is available.

New Services

Standards

We have set up a National Care Standards Committee. It is their job to set standards for care services. They will also set standards for short breaks.

As a carer you may be charged for some services. At the moment, these charges vary from one authority to another. We are currently considering whether charges can be made the same throughout Scotland.

Information

Sometimes you just don't know where to go for help. From 1 April 2000, the NHS helpline will provide information about the support services available in your area.

0800 22 44 88

The NHS helpline will also be able to tell you:

If the helpline staff cannot help you, they will direct you to someone who can.

The NHS helpline is a freephone service.

You can find more information at our website: www.scotland.gov.uk

Our website is also linked to a national carers' website.

Where to Find help

We want anybody caring for relatives or friends to get the support they need.

We are currently working with voluntary agencies, local authorities and local health boards to make sure that carers know what help is available.

You can find out what help is available by contacting:

You can get the phone numbers for social services and local carers' organisations by calling the NHS helpline.

If you are a carer and you want more information about services, please call the NHS helpline.

NHS helpline

0800 22 44 88.

Lines are open from 9am to 8pm every day.

You can get further copies of this leaflet from the NHS helpline, social services and your doctor. If you want to contact us directly, you can write to:

The Scottish Executive Health Department
Community Care Division
Room 44, James Craig Walk
Edinburgh EH1 3BA.
0131 244 5437

This leaflet is also available in Braille, audio tape, Urdu, Punjabi, Bengali, Chinese, Arabic and Gaelic.


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