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A Framework Code of Management Practice for Owner Occupied Sheltered Housing

ANNEX 1

AGE CONCERN SCOTLAND ADVICE AND INFORMATION SERVICE

Age Concern Scotland provides older people living in or considering the purchase of sheltered or retirement housing with a single source of independent advice and information on issues to do with their housing.

The range of subjects covered by the service is

How to find out about property in any area

Key issues to consider before purchase

Help with understanding the level of services to be provided within a sheltered housing development and the service charges

How to make complaints

The relationship with wardens

The relationship with managers

Issues to consider if there is to be a change in the company managing the development

In certain circumstances, help with access to mediation and legal services

The service can be contacted at: -

INNIS
Age Concern Scotland
Leonard Small House
113 Rose Street
EDINBURGH
EH2 3DT

Tel. 0131-220-3345

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