Introduction
Definitions
Owner Occupied Sheltered Housing
Transfer of Management Responsibilities
Owner Occupied Sheltered Housing Advice and Information
Service
Management Standards for Owner Occupied Sheltered Housing
Consultations, Approvals and Provision of Information
Owners Information Pack
Owners Association
Services
Wardens
Emergency Alarm System
Master Keys
Insurance
Repairs and Maintenance
Sinking Funds
Re-sales
Management Fees and Accounts
Debt Recovery
Complaints Procedures
Contractors
Miscellaneous
Annex 1 Age Concern Scotland Advice and Information
Service
Annex 2 Definitions of Terms Used in Code
Annex 3 Owners Information Pack
Annex 4 Owner Occupied Sheltered Housing Working
Group membership
Annex 5 Arrangements for the Transfer of Management
Responsibilities
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