National Health Service in Scotland: Annual Report 1998-99: Page 32

National Health Service in Scotland: Annual Report 1998-99

13 Scottish Ambulance Service - Percentage of Calls Answered Within Target Time.
Year Ended 31 March 1999 Health Board Area Comparison

Health Board Area	Population Density	%
All Areas	High	91
	Medium	95
	Sparse	92
Argyll & Clyde	Medium	94
Argyll & Clyde	Sparse	90
Ayrshire & Arran	Medium	96
Ayrshire & Arran	Sparse	97
Borders	Sparse	95
Dumfries & Galloway	Medium	94
Dumfries & Galloway	Sparse	92
Fife	Medium	97
Fife	Sparse	97
Forth Valley	Medium	96
Forth Valley	Sparse	81
Grampian	High	96
Grampian	Sparse	92
Greater Glasgow	High	89
Greater Glasgow	Medium	89
Highland	Medium	95
Highland	Sparse	89
Lanarkshire	Medium	96
Lanarkshire	Sparse	95
Lothian	High	96
Lothian	Medium	95
Orkney	Sparse	85
Shetland	Sparse	80
Tayside	High	95
	Medium	94
	Sparse	92
Western Isles	Sparse	88


High density:	more than 3 people per acre;
	target time is 14 minutes.

Medium density:	between 0.5 and 3 people per acre;
	target time is 18 minutes.

Sparse density:	less than 0.5 people per acre;
	target time is 21 minutes.

The Scottish Ambulance Service aims to answer 95% of emergency calls within the specified targets.

Source: Scottish Ambulance Service.