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National Health Service in Scotland: Annual Report 1998-99

 

7a First Outpatient Appointments Percentage of Patients Who Did Not Attend (DNA) Their Appointment.
Year Ended 31 March 1999 Health Board Area Comparison

Area of Residence

All Referrals

Number of DNAs

Percentage of DNAs

All Areas

1 357 765

147 977

10.9

Argyll & Clyde

117 003

13 275

11.3

Ayrshire & Arran

82 167

8 036

9.8

Borders

25 624

1 486

5.8

Dumfries & Galloway

32 810

2 125

6.5

Fife

92 140

9 291

10.1

Forth Valley

71 605

7 048

9.8

Grampian

111 707

8 472

7.6

Greater Glasgow

281 793

41 881

14.9

Highland

52 383

3 559

6.8

Lanarkshire

150 459

18 723

12.4

Lothian

188 558

20 017

10.6

Orkney

2 969

110

3.7

Shetland

5 134

275

5.4

Tayside

134 485

13 003

9.7

Western Isles

5 828

420

7.2

The table refers to the number and percentage of new outpatient appointments where the patient did not attend (DNA) without prior notification.

Source: Scottish Morbidity Record - Outpatients (SMR00).

 

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