Contents

Introduction

Executive Summary

Chapter 1: Organisational Framework
Force Structure
Executive Structure
Divisional Structure
Departmental Structure
Devolvement
Local Authority Liaison
Shifts
Consultative Framework
Force Parliament
Project Management

Chapter 2: Performance Management
Performance Management Structure
Policing Plan
Performance Measurement
Index of Operational Demand
European Foundation for Quality Management (EFQM)
Briefing

Chapter 3: Resource Management
Police Board Delegation
Budget
Best Value
Financial Management
Devolved Resource Management
Force Payroll
Property
Vehicles

Chapter 4:Human Resources
Strength
Strategy
Training
Career Development
Equal Opportunities
Absence Management
Efficiency
Health and Safety
Occupational Health and Welfare
Special Constabulary
Staff Associations/Trade Unions

Chapter 5: Operational Policing

Crime
Crime Recording
Criminal Intelligence
Crime Desk
Family Protection Unit
Community Safety
Race Relations
Drugs
Scottish Parliament

Road Policing
Introduction
Strategy
Traffic Intelligence
Performance Measurement
Crash Prevention/Investigation Unit
Traffic Wardens

Scientific and Support Services
Identification Branch
Forensic Science
Licensing
Media/Public Relations
Horses and Dogs
Emergency Planning
Police Use of Firearms
Community Support Group

Criminal Justice
Identification of Non-Core Policing Activity
Availability of Secure Accommodation for Children
Centralisation of Provision of Facilities

Chapter 6: IT and Communications
Strategy
Training
Security
Data Protection
Communications
Public Assistance Desk
Scottish Police Information Strategy
PSRCP
Year 2000

Chapter 7: Complaints and Conduct

List of Appendices
Appendix A: Summary of Recommendations
Appendix B: Summary of Suggestions
Appendix C: Summary of Good Practice
Appendix D: Complaints and Conduct Statistics

Figures

1. Force Executive and Senior Management
2. 3 x City Divisions (Current structure)
3. Consultation at Force Level
4. Total Number of Days Lost to Sick Leave
5. Total Number of Days Lost to Long Term Absence
6. Percentage Change in Number of Crimes Recorded 1997/98
7. Percentage of Crimes Cleared Up - Scotland 1998
8. Crimes per 10,000 population (Scotland)
9. Drugs Related Death Figures for Force 1993-1997
10. Drugs Offences per 10,000 population 1998 (Scotland)
11. Fatal Road Accidents 1981-2000
12. Serious Injury Road Accidents 1981-2000