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Circular SWSG7/94 5458 - Community Care - The Housing Dimention

ANNEX 3

GLOSSARY OF TERMS

Advocacy

Supporting and promoting the interests of the user by negotiation with statutory and other agencies.

Assessment

The participatory process of understanding the needs of an individual and/or that person's carer in order to establish eligibility for assistance and to determine an appropriate care plan, including housing if appropriate.

Bridging Finance

Funding from Scottish Office to assist the movement of services and people from inappropriate hospital settings into the community with a consequential contraction in the institutional base.

Community Care Client Group or Care Group

Used to describe groupings of service user, by type of disability or other characteristic relevant to Community Care. Main care groups comprise people with Physical or Sensory Impairments, Learning Difficulties, Mental Health problems, Elderly people with Dementia, Elderly people, Alcohol or Drug Misusers and people with HIV/AIDS (and their carer, if any).

Community Care Package

A combination of services, accommodation and other facilities designed to meet the assessed needs of a person requiring care in the community.

Community Care Management

Any strategy for managing and co-ordinating services for the individual user in a way which provides for continuity of care and accountability to both user and agency. It comprises "care tasks" ie identification of needs, screening, assessment of need, care planning, monitoring and reviewing.

Care Manager

Any practitioner (usually a social worker) who undertakes all, or most, of the core tasks of case management for a user. It may carry a budgetary responsibility.

Carer

A person who is looking after another who falls within a community care client group, and where the care provided exceeds that implicit in normally dependent relationships between family members.

Care Management

Any strategy for managing and co-ordinating services for the individual user in a way that provides for continuity of care and accountability to both user and agency. It comprises the "core tasks" of identification of need, screening, assessment of need, care planning, monitoring and reviewing.

Commissioning Role

The function of specifying what services are required, and then conferring upon a provider (statutory, voluntary or private sector) the duty to provide these services usually through a formal contract.

Community Care

The provision of services and support for people who are affected by problems of ageing, dementia, mental health problems, learning difficulties, physical or sensory impairment, progressive illnesses, HIV/AIDS or problems arising from misuse of drugs or alcohol, to enable them to live as independently as possible in their own homes or in domestic settings in the community.

Community Care Plan

Strategic plan prepared by a health board or social work authority, or both jointly, for the provision of community care in their area.

Consumer

See under User.

Contract

Any agreement enforceable by law.

Day Care

Care provided in the day time in a setting away from the user's home. It could be provided in another person's home, a day care unit attached to a residential home or supported accommodation, a separate day centre or in other community facilities.

Discharge Plan

Plans drawn up before a patient's discharge from hospital making appropriate arrangements for any necessary continuing care or treatment. The plans should include a checklist of action to be taken by all those concerned with the patient (e.g. medical, nursing, therapy, social work and housing staff) and should be agreed with the patient and/or their carer.

Dischart Protocol

This summarises and sets out broad agreements reached between health, social work and housing agencies on how to plan and undertake an effective programme of hospital discharge arrangements.

DMUs

Directly Managed Units. NHS service providers which are directly managed by Boards.

Domiciliary Care

Social and/or health care arrangements and services - provided in a private household, or in supported or residential accommodation which support an individual (either alone or in the care of a relative or other carer).

Fast Track Assessment

An arrangement to undertake a rapid assessment, (probably less comprehensive than usual), in view of particularly urgent need. This will normally happen when consideration is being given to urgent admission to supported accommodation or residential care.

Health Board

The statutory body responsible within a given area for obtaining health care for its resident population (including primary health care) and for satisfactory collaboration with local authority services. It is accountable to the NHS Management Executive of The Scottish Home and Health Department.

Health Care

Medical and nursing care which is provided by the National Health Service and which is free at the point of access. It is recognised that there is not always a clear distinction between health care and social care; this interface is for local discussion and agreement between health boards and social work authorities.

Health Service Providers

Health Service Directly Managed Units, NHS Trusts, GPs and the independent health sector.

Health Service Purchasers

Health Boards and GP fund-holders collectively.

Housing Association

Section 1 of the Housing Association Act 1985 defines a housing association as a society, body of trustees or company which does not trade for profit, and whose purpose or objective is to provide, construct or manage housing accommodation. The majority are registered with Scottish Homes and many have charitable status.

Independent Sector

This comprises both the private sector and the voluntary sector, including housing associations.

Housing Authority

Local authority responsible for securing the provision of housing under the Housing (Scotland) Act 1987 and related legislation - District and Islands councils.

Joint Contract

An agreement between purchasers and providers of health or social care.

Joint Community Care Plans

Community Care Plans which are jointly produced by health boards and social work authorities.

Levels of Assessment

Different kinds of assessments should be made in response to different types and levels of needs. A common distinction is between simple and complex assessments. Some agencies identify other levels of assessment such as specialist or comprehensive assessment.

Local Health Strategy

A 10 year plan drawn up by health boards setting out the health services the health board intends to obtain for residents of its area.

Long Stay Hospital

Hospitals which provide hospital care for those patients who are judged to require it beyond the normal acute and rehabilitation phases. The main groups accommodated in such hospitals of interest for housing and community care are people with mental health problems, those with learning difficulties, elderly people with dementia, and frail elderly people.

Mental Illness Capital Grant

Grant payable by central government to voluntary organisations for the development of community based facilities for the mentally ill.

Mental Illness Specific Grant (MISG)

Grant payable by Central Government to local social work authorities towards the cost of specific community care projects for people with mental health problems.

Mixed Economy of Care

A pattern of caring services involving the use of private and voluntary providers (described collectively as the independent sector), and housing associations, alongside public services.

NHS Contract

An agreement between a health service purchaser and a provider of health care to deliver specified services for an agreed sum.

NHS Trusts

Bodies established by the Secretary of State under section 31 of the NHS and Community Care Act 1990 to assume responsibility for the ownership and management of establishments previously managed by a Health Board, or to provide and manage hospitals or other establishments.

Normalisation

The use of non-specialist services to enable people to live ordinary valued lives.

Nursing Home Care

Care provided in a registered nursing home as defined in section 10 of the Nursing Homes Registration (Scotland) Act 1938. Nursing homes must be in the charge of either a registered medical practitioner or a qualified nurse, and may include maternity homes or private hospitals.

Outcomes

The contribution to the well-being of the user of services and accommodation provided.

Outputs

The result of the activity of a service or accommodation provider in terms of the range, quantity, and quality of services and accommodation provided.

Planning Agreement

An agreement between agencies involved in planning community care services to establish local needs for community care; and the funding and responsibilities for commissioning of health, housing and social work services for those in need.

Practice Guidance (or Good Practice Guidance)

Documents designed to assist agencies to develop services (including community care) in practice; such guidance will concentrate on specific aspects of how to implement legislation and policy. The documents amplify the principles contained in legislation and in policy guidance, and may identify detailed changes required in systems and procedures or offer guidance and suggestions on aspects of good practice.

Primary Care (Primary Health Care)

"First Line" health care available to all and provided through GPs and health centres.

Private Sector

Owner occupied and private rented housing.

Provider

Any person, groups of persons, or organisation supplying a service.

Public Sector

Any accommodation or service (controlled) provided by a government department or local authority or a new town or Scottish Homes or by any other statutory agency.

Purchaser

The budget holder who contracts to buy a service.

Quality Assurance

The organisation, monitoring and reviewing of activities within an organisation to ensure that users or purchasers received a service or accommodation which is what they require and which it is fit for the stated purpose.

Registration of Social Work Establishments

The statutory controls exercised by local authorities under the Social Work (Scotland) Act 1968 in respect of the conduct of private and voluntary sector residential and other establishments providing social care.

Registered Housing Association

Housing Association registered with Scottish Homes and subject to controls exercised by it.

Residential Care

Personal care or support, other than medical or nursing care, provided for people living in a communal setting for the purpose of receiving such care (who cannot, or choose not, to live in a private household even with the support of day or domiciliary services and informal carers).

Respite Care

A service which offers time off to carers either during the day, evening, overnight or for several days at a time, by taking care of the user they care for.

Sensory Impairment

An impairment which impairs sight and/or hearing.

Service Specification

A set of minimum requirements relating to a service to be supplied.

Social Care

Services that provide social support and assistance to people in need and which sustain and promote the degree of independent living they can manage. Social care includes the provision of advice, information and counselling, domiciliary services, day and residential care and various forms of practical help such as equipment. It is mainly arranged, and may be provided, by social work authorities. It is recognised that there is not always a clear distinction between health care and social care; this interface is for local discussion and agreement between health boards and social work authorities.

Social Work Authority

Local authority responsible for securing the provision of social care and acting as lead agency or provision of community care, under the Social Work (Scotland) Act 1968 and related legislation - Regional and Islands councils.

Statutory Sector

That group of bodies which is required by statute to obtain or provide particular service, principally local authorities, Scottish Homes and New Town Development Corporations.

Social Rented Sector

Houses rented on a not-for-profit basis. Besides the public sector (housing authorities, Scottish Homes, New Town development corporations); it includes housing associations.

Supported Accommodation

Accommodation including in-house staff who provide social and/or health care support for residents, who each have their own private accommodation but share some communal facilities.

User

Anyone in receipt of any community care service.

Voluntary Sector

Organisations which provide services in the community and which are always 'not-for-profit'. These services can be advisory, campaigning or direct provision. In this circular, this does not include housing associations which are discussed separately.

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