Improving the Care and Welfare of Residential Pupils
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Introduction

The aim of this publication is to help you to evaluate the quality of the care and welfare of residential pupils (CWRP) in your school, your residence, your hostel. It invites you to consider ways of monitoring and improving the quality of pupil care and encourages the creation of a culture of self-evaluation within our schools and managing agencies. It draws its inspiration from HMI publication 'How good is our school? Self-evaluation using performance indicators'.

'How good is our school?' poses 3 direct questions:

  • How are we doing?
  • How do we know how well we are doing?
  • What are we going to do now that we know?

These are the 3 basic questions at the heart of the process of evaluation and are questions which need to be faced up to by all of us in seeking to improve the care and welfare of our young people. This publication is saying to you that the starting point is 'know thyself'. In other words:

  • how good is my CWRP?
  • how good is our CWRP?
  • how do we know how good it is?
  • what are we going to do now that we know?

It is about asking how we can improve CWRP, and emphasises that young people in our care come first.

The support materials apply these questions to CWRP and are for all those who work in residential settings, for example, headteachers, hostel wardens, heads of house, house tutors, care staff, house mothers, matrons, cooks, housekeepers, cleaners, maintenance staff, chaplains and teachers. The publication is made up of the following sections:

Part 1 Evaluating the care and welfare of residential pupils: a step-by-step approach using the 3 questions.
Part 2 Getting Started: self-evaluation using performance indicators:
How are we doing? Taking a Broad View of CWRP.
How are we doing? Taking a Closer Look at CWRP.
What are we going to do now? Taking action to improve CWRP.
Part 3 The CWRP Performance Indicators Grid.
Part 4 How do we measure up in pupil care and welfare? CWRP performance indicators, illustrated by features of good practice.
Part 5 How do we compare? What would HMI say about us?
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