The School of Information and Media, The FACULTY of MANAGEMENT

Teachers' ICT skills and knowledge needs
Final Report to SOEID
Executive Summary

Title Page and Acknowledgements

Contents

Executive Summary

The Way Forward - Recommendations

Section One
Introduction

Section Two
The Study

Section Three
Use of ICT in Scottish Schools

Section Four
Problems / Challenges

Section Five
Attitudes, skills and training

Section Six
Organisational culture

Section Seven
The Way Forward

Appendices
Bibliography

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Executive summary

This report presents the findings of a recent survey and a series of in-depth discussions with teachers, senior managers, and education authorities (EA) across Scotland. It presents teachers' perceptions of the current stage of development in their schools, their needs and priorities for further development, and their views of the factors which help or hinder them from making effective use of ICT.

 The study was commissioned by SOEID between October 1997 and April 1998.

The aims were

1. to investigate teachers' needs for knowledge and skills in relation to the effective use of ICT;

2. to suggest ways of enhancing future design and delivery of self- and staff-development in order to increase and improve the level of ICT use in Scottish schools.

The study was in two parts - a survey of primary and secondary teachers to provide basic data on the current levels of ICT use in schools, teachers' experience of ICT training to date, and their perceptions of their ICT knowledge and skills needs. This was followed by a number of scenario interviews to provide a more in-depth understanding of these issues and the contextual factors which influence teachers' responses to ICT and ICT training. Interviews were also held with technicians and librarians in secondary schools in order to gain a view of teachers' ICT needs from those who are often seen as the source of ICT advice and support in school. (See Section 2)

 

Use of ICT (Section 3)

The study shows that currently in Scotland

  • Use of ICT is relatively low and is focused on a fairly narrow range of ICT. Word processing is the predominant use made of ICT in primary and secondary schools. There is some use of externally produced educational software in both sectors and secondary teachers tend to use a broader range of generic packages such as spreadsheets and DTP than do primary teachers. There is very little use of the Internet and WWW or e-mail by either primary or secondary teachers, despite the fact that the majority of secondary schools have access to the Internet. Resources such as video conferencing and network computer conferencing are rarely used. (3.1)

  • primary teachers use ICT primarily to support classroom practice; secondary teachers use it as much or more for professional development and personal use as in the classroom (3.1)

  • teachers are using ICT throughout the curriculum but use and attitude varies in secondary schools between subject areas. Mathematics and science teachers use ICT relatively little while, amongst non-computing teachers, ICT is used most by teachers of business management subjects (3.1)

  • those who use computers at home tend to use ICT more in school (3.1) 

  • teachers recognise a range of benefits for pupils and for themselves; although secondary teachers are slightly less convinced of the benefits to pupils than are primary teachers, the overall perception of the value of ICT is positive (3.2) 

  • ICT is still seen as an extra or add-on rather than an integrated resource within teaching; many teachers are still concerned with "teaching ICT" rather than "teaching with ICT", although there are some signs of a more critical, reflective and more integrative approach beginning to emerge amongst secondary teachers who tend to have had greater access to ICT for some time (3.3)

Problems and challenges (Section 4)

The study shows that... 

  • teachers identify a range of issues which they regard as inhibitors to effective use of ICT, particularly (4.1)
- lack of access/availability of hardware/software

- lack of familiarity, skills and knowledge 

  • classroom management issues are the focus of much concern in relation to ICT; providing fair and equal access for all pupils when hardware is limited is seen as a major challenge (4.2)

  • the perceived expense of ICT, relative to more traditional resources, creates tensions in terms of prioritising budgets for hardware, software; the problem of hardware becoming obsolete raises concerns in relation to long-term planning, training and budgetig (4.3) 

  • teachers of lower primary levels feel that upper primary levels have greater priority when it comes to the allocation of ICT resources (4.3) 

  • more appropriate information and ICT management strategies can offer solutions to problems in evaluation of ICT resources and organisation and access to ICT resources; primary schools appear to be better equipped in terms of resource sharing across the school than are secondary schools (4.4) 

  • technical support and advice on selecting ICT resources is badly needed; teachers value support which is provided by other teachers but worry about informal 'goodwill' arrangements which they see as placing additional burdens on colleagues (4.5) 

  • lack of ICT support is seen as a particular problem in primary schools and rural schools (4.5)

 

Attitudes, skills and training (Section 5)

The study shows that...

  • attitudes towards ICT are mixed, and vary between secondary subjects; overall, however, teachers are generally positive and the vast majority want to develop their ICT skills and knowledge (5.1) 

  • teachers (non-computing) have basic ICT competence but do not feel competent enough to rely on ICT as a core teaching medium (5.2) 

  • teachers feel they need training which is relevant to(5.3)

- the stage or curriculum they are teaching;

- their own stage of ICT development;

- the technology which they have available to them 

  • teachers want good quality training, with hands-on experience, plenty of help and guidance, and opportunities to work with, and share ideas with, other colleagues (5.3) 

  • teachers feel they need opportunities, time and ongoing support if they are to gain maximum benefit from training (5.3) 

  • teachers rely heavily on their colleagues, including librarians and technicians, to help them keep up-to-date with ICT (5.4) 

  • teachers need to be aware of a broader range of ICT than they are at present using: without this awareness, many feel they cannot assess their own ICT development needs (5.5) 

  • teachers need technical skills and knowledge in using the ICT resources they have available to them; but they also want to know more about how to apply that knowledge within the curriculum (5.5)

Organisational culture (Section 6)

 The study shows that... 

  • teachers recognise the importance of a positive environment and the value of key enthusiasts in helping to promote ICT (6) 

  • the attitude and support of senior management, particularly head teachers, is seen by teachers and education authorities as a key to the development of teachers' ICT skills and knowledge; however, they are still some way from providing the kind of supportive environment which is likely to promote effective use of ICT (6.1) 

  • head teachers and education authorities consider ICT to be important and ICT training for teachers to be a priority (6.1; 6.2) 

  • some head teachers and education authorities have mixed feelings about the value of whole school policies on ICT but many schools and authorities have policies or are developing them: education authorities see it as important to have clear plans prior to the availability of lottery funded training (6.1; 6.2) 

  • education authorities and head teachers appear to be generally in tune with teachers in terms of identifying skills and knowledge needs: they identify a need for teachers to develop more technical skills and knowledge though they also consider the most effective training to be curriculum based (6.1; 6.2)

  • there are some imaginative developments within schools and education authorities but both are also aware of many challenges related to the financial commitment needed to maintain hardware and software (6.1; 6.2)

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