| PROVISION OF SPECIALIST SERVICES |
| Education |
| 6.1 Competitive Tendering and impending changes to some Educational Support Services caused a degree of uncertainty during the course of the year. However, the results of new tendering arrangements should become apparent during the coming months - hopefully bringing economies and a more flexible service. Nevertheless, there were some Management Teams who were inclined to see Education as something of a poor alternative to work. Too often we saw groups of individuals lounging in worksheds and only a handful of individuals in education classes. Yet in many cases the reason for a prisoners incarceration or recidivism could well have been due to failures in social and moral education in the first place. |
| 6.2 Of course, education is voluntary in prison - and as a result class attendances are often what can at best be described as patchy. However, we believe that Education is one of the most important components of any regime, including its connections with improved self esteem and links to recidivism. We also believe that coordination in this area could still be improved. Information Technology should be able to assist this: for example in the coordination of Education programmes across all 22 establishments. |
| 6.3 We wish eventually to see more regimes which include a balanced programme of work and Education - especially if full-time employment in prisons becomes more difficult - due, for example, to increasing commercial pressures. |
| 6.4 We also welcome the possibility of more evening and week-end classes; and if Education staff are unavailable, there should at least be improved access to computers and books. |
| 6.5 Additionally, better coordination with agencies such as APEX is also required; a continuous survey of educational requirements also needs to examine the relevance of current courses and qualifications. |
| Medical |
| 6.6 Throughout last year we were reassured by the services offered to most prisoners who were physically ill or injured, the range of services, treatment rooms and small prison hospitals being generally adequate for the task. In one or two large establishments, MOs were full-time, as were the Nursing staff. Elsewhere patients were being filtered out by mainly full-time nurses, and then were seen by a part-time MO, who was normally a GP from the local practice. |
| 6.7 However, considerable change was underway as this report was being prepared. The Needs Assessment Review of Medical and Nursing Services in Scottish Prisons had recommended the eventual civilianisation of all NO posts. This has started to be implemented under SSR and could lead to the prison experience of some SPS uniformed Nursing staff being lost. Other NOs may be retained, but in a civilian capacity if they are successful in re-applying for their jobs. |
| 6.8 We remain uneasy about the implementation of some of these proposals. For example, more pressure may now fall on MOs; Discipline Officers will also have to escort medical referrals - whereas previously this was done by uniformed NOs, although staff adjustments have been promised in compensation. |
| 6.9 We accept that a major attempt is being made to improve standards of nursing and patient care, however a major concern is the timescale of meeting these aims. The original study expected the process to be spread over a number of years, whereas it would appear that this is now being considerably reduced, because of the impact of the Staffing Structure Review. |
| Psychiatrist |
| 6.10 There was no shortage of expert psychiatrist advice for prisoners in Scotland, (unlike the relatively poor situation found in England). Referrals were seen promptly and there was considerable interest shown in most areas. We were also gratified to note that considerable innovative work was taking place in this field. However, we recognise that there was, and probably always will be, a proportion of mentally disturbed individuals in prison who should have been elsewhere. Frequent referrals to the State Hospital at Carstairs continued: prisoners often returned to prison after successful treatment at this location. |
| Psychologist |
| 6.11 Support in this area had fallen away in some prisons during the year; meanwhile the outcome of a major review into psychologist support is awaited. However, SPS HQ are indicating that initial findings may not be available until much later in 1995. |
| Dentist |
| 6.12 We thought that the quality of dental support was excellent, although there were some imbalances in the provision of services. Surgeries were, with one or two exceptions, well equipped. Individuals were seen promptly, although most dental work was mainly concerned with neglect. Cosmetic dentistry was not offered. |
| Communication Therapy |
| 6.13 During our inspection of HMYOI Polmont we interviewed a Communication Therapist who had been involved there since 1972. Attending for one day per week, her aim was to assist those YOs who had speech or language difficulties. It would appear that Polmont is in fact unique in Scotland, and possibly in the UK, in recognising the communicative needs of young male prisoners. From the data examined it would appear that approximately 10% of all admissions have some sort of communication disorder. Sessions were normally held on a one to one basis, the main aim being to teach the individuals concerned to converse with others at different levels, or in different situations: overall the purpose was to make YOs feel that they were of some value. |
| 6.14 Those who were due release were then offered points of contact in the local community. Sadly we found that many did not take this up: apparently they could only be motivated within the confines of the Institution. We were most impressed with this service: it is one which could be introduced by other establishments. Anything that improves self esteem in this way is to be encouraged; it would also appear that as much as possible should be done whilst in prison, rather than later. |
| 6.15 This form of therapy also acts as a reminder that many basic considerations can be overlooked. The ability to communicate is one of the greatest essentials for progression, yet many who are admitted to prison cannot write or have difficulty in filling in forms, and thus problems with Authority. Another example of communication therapy is the Art therapy classes run at several establishments. |
| Chaplains |
| 6.16 To talk with and listen to as many prison inhabitants as possible is one of the Inspectorates main tasks: nevertheless we recognise this is already accomplished on a daily basis by the SPSs prison chaplains (the difference being that they are life-long Inspectors and do not publish results!). We were impressed by the wide range of spiritual and practical support which was on offer to all prisoners. We were heartened by the unity of purpose which was displayed by full time chaplains, or by their part-time male and female counterparts. This spanned all denominations and crossed over into almost every aspect of prison life. We were encouraged to observe that many prisoners kept in touch with their chaplain, albeit that the number at formal worship rarely matched the frequency of daily contact. |
| 6.17 Several earlier SPS initiatives had also begun to bear fruit. In the course of the year we noted improved Chaplaincy Centres, including one which had been newly opened at HMYOI Polmont. We recognise that this had been accomplished despite demands on space and resources which are always at a premium. This has also led to some centres and chapels being used for several purposes. Nevertheless a chapel doubling as a gymnasium, as occurred temporarily at one establishment is probably taking the motto mens sana en corpore sano too far! |
| 6.18 In other respects 1994-95 may have been something of a watershed for chaplaincy in the SPS. Separate SSR deliberations led to further discussion of the role and status of chaplains, a problem which was identified in our 1988 Thematic Study. Debate included the merits of full or part-time chaplains. We might for example, support a move towards more full timers being established, provided that links with the local community were maintained or strengthened. |
| 6.19 We would also hope that there will be a gradual improvement in the resources allocated to chaplaincy, by Governors I/C and SPS HQ. Many facilities have indeed been improved but there are others where support is threadbare, one of the problems being that spiritual benefits and achievements are seen as intangible. We would also like to see chaplains included in the SPIN project, in due course. |
| 6.20 The Inspectorate recognises that most chaplains represent excellent value for money and are vital to the achievement of the SPSs Mission Statement, including good relationships with staff. |
| 6.21 Mention is not made here of associated volunteer groups such as the Salvation Army, the Prison Fellowship or HOPE Group; nevertheless we believe that there was regular and productive contact at most establishments. Further details are at Annex 6. |
| Social Work |
| 6.22 During the course of our inspections we continued to be impressed by the commitment and dedication shown by staff in the various Social Work Units. It was pleasing to also note that many of the initiatives recommended by the Social Work Services Inspectorate in their report on prison Social Work Units were now being taken on board, in particular the development of groupwork initiatives - eg the alcohol and anger management programmes in HMYOI Polmont. |
| 6.23 Over the last five years there has been a welcome increase in the number of social work staff working in prisons. In the past there had been some problems in getting people of the right quality and it was, therefore, pleasing to note that staff were now realising that a post in the prison service could offer work which is both interesting and varied. We noted that relationships between social work staff and prison management/staff were generally very good and there was increasing evidence of joint working between the two. This, in turn, had led to some impressive group working arrangements although sadly we found that some establishments were better than others in that respect. We accept that there can be problems over the availability of suitable accommodation or even staff availability to help out with these projects. That said, however, properly managed group work has many benefits for the participants and we would like to see some imaginative thinking at local level to ensure that the best coverage was being provided. |
| 6.24 Over the past few years uniformed staff in many establishments have been trained in a welfare role. Under that role they are able to deal with some of the more routine or straightforward tasks thereby giving more time for Social Work staff to concentrate on more complex issues. This is an initiative which we welcome although we did detect a slight blurring of the edges between the roles of the Welfare Officers and the Personal Officers and it may be that the roles of those two separate functions need to be more clearly defined. |
| 6.25 In overall terms we were satisfied with the work of the prison Social Work Departments although there was a feeling that many of the staff in those areas considered themselves to be on the periphery of the working of the establishment. Our belief is that they are at the very centre of what modern prisons are about: we are confident that the quality service which these staff provide will continue for many years to come. |