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PROTECTING CHILDREN -A SHARED RESPONSIBILITY: Guidance on Inter-Agency Co-operation
 
 
PART 2: PROMOTING INTER-AGENCY CO-OPERATION - ROLES AND RESPONSIBILITIES
2.1 All agencies which work with children have a shared responsibility for protecting children and safeguarding their welfare. Each has a different contribution to make to this common task.
2.2 Children rarely contact police or social workers directly about abuse. Most child protection referrals come from other agencies, such as schools or primary health care professionals, or from the public, often parents and relatives, friends and neighbours. The police and social work services rely on others in contact with children to tell them about concerns and to pass on information given by children. Agencies should promote public awareness about risks to children and work towards developing trust between members of the public and professionals. Professionals should inform members of the public that they have an obligation to pass information about child abuse to agencies with statutory responsibilities to make inquiries, such as the social work service, the police or the Reporter, and that confidentiality cannot be guaranteed if a child may be at risk of significant harm.
 
The statutory agencies
2.3 The local authority social work services have statutory duties to protect children. When the local authority receives information which suggests that a child may be in need of compulsory measures of supervision, social work services will make inquiries and give the Reporter any information which they have been able to discover about the child. Local authorities have a duty to safeguard and promote the welfare of children in need in their area and, so far as is consistent with that duty, to promote the upbringing of children by their families, by providing a range and level of services appropriate to the children’s needs. Some children who have experienced abuse or neglect will need continuing support from the local authority, including specialist services and counselling. Some may need to be looked after by the local authority. Local authorities’ criminal justice services also have responsibilities for the supervision and management of risk from adults who have committed offences against children.(7)
2.4 The police have a general duty to protect the public and to investigate on behalf of the Procurator Fiscal, where they believe that a criminal offence may have been committed. They will give the Procurator Fiscal any information which will assist him or her to decide whether a criminal prosecution should take place. The police shall refer a child to the Reporter if they believe that a child may be in need of compulsory measures of supervision.
2.5 On receipt of information from any source about a case which may require a Children’s Hearing to be arranged, the Reporter will make an initial investigation. The Reporter may ask for information from other agencies or arrange for the local authority social work service to undertake an assessment or prepare a social background report. Following this investigation and where it appears to the Reporter that a child may be in need of compulsory measures of supervision he or she shall arrange a Hearing. If the Reporter decides that a hearing does not require to be arranged he or she shall inform the child and any other relevant person, including the person who provided the original information. When a hearing is not arranged, the Reporter may also, if appropriate, refer the case to the local authority so that the child and his or her family can be offered advice and guidance on a voluntary basis.
2.6 The Procurator Fiscal, as the Lord Advocate’s local representative, has a duty to investigate the circumstances of any crime or suspected crime brought to his or her attention. He or she acts in the public interest and decides whether to bring criminal proceedings. Where proceedings have started, the Procurator Fiscal may precognosce (interview) witnesses. Child protection encompasses effective investigation and prosecution of offences against children. Decisions regarding criminal proceedings against adults or children are taken by the Procurator Fiscal in the public interest, which includes, but is not restricted to, the interests of the child as witness or accused. The gravity of the alleged offences and protection of the public are matters which require to be weighed, but in all actions concerning children, the Procurator Fiscal will have regard to Article 3 of the United Nations Convention on the Rights of the Child which provides that the best interest of the child shall be a primary consideration.
2.7 Health professionals (GPs, hospital and community-based doctors and nurses, and other health care staff) are responsible for the physical and psychological well-being of their patients. They may be the first to see symptoms of abuse or neglect, and should share information about any concerns arising from suspicions of abuse or neglect with the social work service, the police or the Reporter at an early stage. They may also be asked to help with inquiries into alleged or suspected abuse or neglect. Health professionals contribute to inter-agency plans to protect a child and provide support and assistance to families. Commissioners of health services for children should ensure that providers (NHS Trusts, GPs, primary care teams and private and voluntary providers) make arrangements for services which contribute to the prevention of child abuse and neglect as well as the management of health care in child protection cases. For example, health visitors, school nurses and other health professionals can offer considerable advice and support to families under stress.
2.8 Education professionals and school staff are well placed to observe physical and psychological changes in a child which might indicate abuse. Teachers are likely to have the greatest level of day-to-day contact with children and they are able to contribute a great deal to the assessment of vulnerable children. Education staff should always share information about any concerns about a child with the social work service, the police or the Reporter. Education professionals also have an important role in delivering personal safety programmes in schools. These should equip children with the skills, knowledge and understanding to help keep themselves safe.
2.9 Staff in other local authority departments, such as housing or leisure and recreation, may come into contact with children who, or families in which a child, may be at risk. The local authority should ensure that staff across the authority know who to advise if they have concerns about any child with whom they come into contact.
 
Churches and voluntary organisations
2.10 A wide range of church and voluntary organisations in Scotland work with children and provide a wide range of services and programmes aimed at preventing or reducing the risk of child abuse or neglect, or at helping families recover from child abuse. Children who have been abused or who are at risk from abuse may contact them to talk about problems. Voluntary organisations may also be a source of advice and expertise for statutory agencies working with children with disabilities, communication difficulties or other special needs. Voluntary organisations and statutory agencies, including local authorities, the police and health services should work to develop good relationships. Many Churches and voluntary organisations have issued guidelines and practical advice on child protection and have organised relevant training for adults who work with young people. Voluntary organisations should discuss and share with relevant statutory agencies information they may have about children who may be at risk of significant harm. Statutory agencies should, where appropriate, provide advice and support to voluntary organisations in promoting effective child protection practice in their agencies. Volunteer Development Scotland has produced helpful guidelines on child protection for voluntary agencies.(8)
 
Promoting local co-operation - the role of Child Protection Committees
2.11 Co-operation in child protection is underpinned by joint agency procedures prepared by local inter-agency Child Protection Committees (CPCs), established in 1991. CPCs monitor and regularly review local inter-agency child protection procedures and help different agencies improve understanding of each other’s roles and functions in child protection. Representatives of CPCs meet regularly with The Scottish Office to discuss national child protection policy.
2.12 Circular No. SWSG 14/97 (reproduced at Annex A) provides guidance on the following matters in relation to CPCs:
  • purpose and functions
  • budgetary arrangements
  • accountability and authority
  • agency representation
  • appointment of office bearers
  • conduct of meetings
  • sub-committees
  • reports from and to CPCs
The Circular also establishes the CPC’s role in overseeing multi-agency training.
2.13 Contributing to the work of the CPC is an important responsibility for local agencies. Each agency should ensure active participation and representation at a sufficiently senior level to ensure that the CPC can effectively influence the development of local policy and practice in child protection. Representatives should attend regularly to ensure continuity from all local interests. This includes membership of sub-committees.
2.14 Local CPC inter-agency procedures for dealing with child protection referrals should include:
  • guidance as to the circumstances in which it is likely to be appropriate to initiate child protection procedures (i.e. at what point a concern becomes sufficiently serious to require child protection inquiries or investigation)
  • to whom a referral should be made, including arrangements both for intra-agency referrals (for example to a line-manager) and inter-agency referrals (for example directly to the police, the social work service or the Reporter)
  • the information required for child protection inquiries or investigation on behalf of the Reporter to be pursued efficiently
  • how this information should be recorded, the method by which it should be communicated, and how it should be stored
  • sufficient information about requirements of effective joint investigation by police and social work so that all agencies, including education and health, may receive referrals from members of the public without compromising any subsequent child protection inquiries or police investigation. Any professional who has regular contact with children should be able to explain to the person making the referral what will happen next
2.15 Local inter-agency procedures should be flexible so that as additional information becomes available, families can be diverted away from the child protection system as soon as this is no longer appropriate to the needs of the child or, on the other hand, be brought into the child protection system if that is necessary. The procedures should require the local authority to record the basis for decisions to proceed, or not, with inquiries under child protection procedures and to base such decisions on careful evaluation of any allegation made by a child, alongside information from all other available sources. The procedures should also recognise that child protection inquiries may indicate that the child does not need protection but the child or family still has a need for other services. A child or family’s eligibility for help or services should not depend solely on whether or not the child is perceived at that time to be at risk of harm. Children should not be routed inappropriately into the child protection system as a means of gaining access to services.
 
Requirements of evidence
2.16 Child abuse and neglect have implications for child welfare and law enforcement. Information gathered during inquiries may be relevant to decisions that must be taken by the Reporter and Procurator Fiscal as well as by the social work services and the police. When the Reporter receives information alleging that a child may have been the victim of abuse or neglect, he or she needs sufficient evidence based on the standard of proof applied in civil proceedings, that is on the balance of probabilities that abuse or neglect is likely to have occurred.
2.17 A higher standard of proof is required in criminal proceedings against someone charged with an offence, where the test is one of proof beyond reasonable doubt. The Reporter may take action to protect a child in certain cases when the Procurator Fiscal may not bring criminal proceedings. All staff undertaking joint investigations or interviews with children which may form evidence in criminal or civil proceedings should have access to local inter-agency guidelines on the investigation of individual cases.
 
Specialist advice or expertise
2.18 Many staff will not deal with child protection cases very often and will need access to specialist advice or expertise within their agency. Some agencies have designated individuals who can offer such advice, such as a child protection officer or co-ordinator, or specialists in child assessment or mental health. If an agency does not have access to specialist or experienced staff, they may need to seek such expertise externally and should identify appropriate sources of advice.
2.19 The Child Protection Committee should ensure that advice across agencies is also available locally. All agencies should have ready access to advice from social work services about child protection, local procedures and family support services. Social work services will need advice from medical, nursing and child mental health services, and speedy access to legal advice. Each health board should have a commissioner with responsibility for planning and commissioning child protection related services. Clinical resources should be sufficient to make sure that expert medical and nursing advice on child protection cases is made available to colleagues and other agencies as required. A designated doctor will provide liaison between medical services including hospital and community services, and establish links with local medical committees involving individual general practitioners. A senior nurse will be responsible for similar communication for nursing services. Voluntary organisations may be able to offer advice in appropriate cases. Local Child Protection Committees should include arrangements for access to specialist advice across agencies in local inter-agency procedures.
2.20 Specialist help may be needed to communicate with children and young people with disabilities or who have other special needs during child protection inquiries. Additional support should be made available as required, including access to people skilled in alternative or augmentative communication including makaton, sign language or interpreters, and independent advocates. Arrangements for communication support should be considered in local child protection procedures.
 
Staff selection, supervision, support and training
2.21 Employers and others who recruit paid or unpaid staff or volunteers who have substantial unsupervised access to children must check applicants’ previous employment history and take up references before any appointment. Employers should explore with applicants any gaps in employment history. They should supervise new staff carefully to reduce the likelihood of child abuse. Local authorities and health services should ask the Scottish Criminal Record Office whether prospective recruits who will have access to children have any criminal convictions. This also applies to staff when they move to new posts which give them access to children, to foster parents, childminders, playgroup personnel and students on social work, teaching or related placements. The arrangements for disclosure of criminal convictions for statutory bodies are set out in SWSG Circular 9/1989, SOED Circular 5/1989 and NHS Circular No. 1989(Gen)22. The Government have extended access to information about criminal convictions to voluntary child care organisations and the arrangements will be extended further when the provisions of Part V of the Police Act 1997 come into force.
2.22 All staff dealing with cases of child abuse or neglect require regular supervision and access to consultation and support. Each agency should ensure that practitioners are familiar with this guidance, any internal guidelines and the legal framework relevant to child protection and that they are fully conversant with local inter-agency child protection procedures. Managers, supervisors and consultants should ensure that practitioners are able to assess children’s needs and to communicate and co-operate with other agencies.
2.23 Staff supervision should enable agencies to identify individuals’ need for training. Each agency should provide, or arrange, suitable training for staff to equip them to respond appropriately to concern that a child may have been abused or be at risk of significant harm. Such training should be consistent with agency functions. Agencies should provide training on child protection for residential care staff, foster carers, and auxiliary and ancillary staff who come into contact with children. Child protection issues should be included in the induction of new staff.
 
Agencies’ responsibilities to share information about Children’s Hearings and supervision requirements
2.24 If a Children’s Hearing makes a supervision requirement in respect of a child the local authority should ensure that all other agencies involved with the child and family are informed. A child who is the subject of a supervision requirement is looked after by the local authority for the duration of the supervision requirement, even if the child is living at home with his or her family. The Children (Scotland) Act 1995 places additional responsibilities on local authorities towards the children they look after. Local authorities should refer to Volume 2 of guidance issued on the Children (Scotland) Act 1995 - Children Looked After by Local Authorities. The staff of other agencies providing services to the child and family have a responsibility to inform the local authority of any matter relevant to the welfare of the child.
2.25 Where the Reporter decides to refer the child and family for assistance from the local authority on a voluntary basis, the local authority should make arrangements for providing advice, guidance and assistance to the child and his or her family in accordance with Chapter 1 of Part II of the Children (Scotland) Act.(9) The local authority should assess the child's and family’s needs for support with reference to Chapter 1, Volume 1 of the regulations and guidance issued for implementation of the Children (Scotland) Act 1995, Support and Protection for Children and Their Families. The local authority should plan with the family the services, including services from education, health or other agencies, which may be needed to safeguard and promote the child’s welfare. This plan should form the basis of an agreement with the parent or carer of the child and should be confirmed in writing by the local authority.
 
KEY MESSAGES
  • Each agency makes a distinctive contribution to safeguarding children’s welfare within a context of collaboration and shared understanding.
  • Child abuse and neglect have implications for both child welfare and criminal justice agencies. Co-operation in child protection is underpinned by joint procedures prepared by inter-agency Child Protection Committees to which all relevant agencies contribute, and by appropriate inter-agency training.
  • Local procedures should set out arrangements for responding to and sharing information about allegations of child abuse, which should include access to specialist advice or expertise.
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