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NHSiS Manual of Guidance: Overseas Visitors
 
Chapter 6: Management and Clinical Responsibilities Statutory/ Manual References
Training
1. Stage 1 and 2 officers should be given training on their respective roles in terms of the statutory position and on the guidance contained within this Manual. Steps should be taken to ensure that doctors, dentists and nurses have access to and are familiar with the provisions in this Manual.
"Stage 1 and 2" Officers
2. Officers should identify patients liable to NHS charge before they see the consultant. In some cases identification may be unavoidably but sensibly delayed. However, every effort should be made to clarify their status in the UK with them as soon as possible and when it has been assessed as clinically appropriate to do so.
3. It may be helpful for Stage 1 and Stage 2 officers to have ready access to the flow-charts and maps attached at Appendix F1-F6 to show those countries currently on the EEA and reciprocal health care agreement lists (see Chapters 12 and 13). The maps may also be of assistance to overseas visitors as an aid to identification of the country of origin in cases where a language or interpretation difficulty occurs. Appendix F5 & F6
HBs, NHS Trusts and DMUs
4. NHS hospital managers should ensure that staff are aware of the rules regarding overseas patients and that:

i. effective Stage 1 procedures are in place along the lines set out in Chapter 8;

Chapter 8

ii. effective Stage 2 procedures are in place along the lines set out in Chapter 9;

Chapter 9

iii. all other staff know they must not advise patients of their liability, or otherwise, to NHS charges. The decision is for Stage 1 and 2 officers to make (on the basis of all available evidence), involving senior/clinical staff, if appropriate; and

iv. the Director of Finance has agreed arrangements for the presentation of accounts.

Chapter 7
Primary Care Services
5. For the purposes of primary care services visitors from EEA member states and reciprocal health care agreement countries are eligible for NHS "treatment the need for which arose during their visit". Sched 1 1995 Regs

Chapter 12 & 13

i. NHS treatment: GPs referring overseas visitors to hospital for care should advise them that unless they qualify for exemption under the EEA member state or reciprocal health care agreements they may face NHS charges for treatment. Where appropriate, GPs should also alert the hospital to which the patient is being referred that NHS charges will possibly be appropriate.

ii. Private treatment: Overseas visitors may wish private care. GP’s are advised, however, to ensure that patients fully understand whether they are being treated on a private basis, or otherwise.

6. GP’s should also ensure that overseas visitors from EEA member states or reciprocal health care agreement countries are aware of their entitlements as described in paragraph 5i above.
7. Subject to the above there is nothing to prevent GPs offering private treatment to overseas visitors. In doing so GPs must apply the terms of NHS Circular 1981(GEN)7 in connection with the use of health service premises for the purposes of private practice. NHS Circular 1981 (GEN) 7
Note: 1 GP practices with contracts to provide medical attention to overseas visitors in named hotels or similar residential establishments must ensure that all patients are aware that the care to be provided may be on a private charged basis depending on the condition requiring treatment.

2 GP practices may find it helpful to adopt the questionnaires, flow-charts and maps at Appendix F(1-6) used by hospitals (and referred to in paragraph 3) to determine an overseas visitors eligibility, or otherwise, to exemption from NHS charges.

 

 


Appendix F1 - F6

Oxygen Therapy
8. For specific guidance on overseas visitors coming to the UK who require oxygen therapy consult Chapter 12. Chapter 12
Hospital Consultants
9. Consultants using procedures agreed with their hospital management have a responsibility to identify, in writing, the status of any of their in-patients and out-patients whose treatment has been arranged directly by them, or in collaboration with colleagues in the UK or overseas.
10. Consultation and/or treatment of overseas patients should follow the hospital’s usual arrangements for identification and/or admission. It is important that overseas patients, who might be unable to meet NHS charges or who may have been misled in their own country as to their statutory requirement to pay, should be given a clear explanation of their position in this respect. Such action is subject, as always, to a primary concern for the medical attention they require.
Infectious Diseases
11. A list of infectious diseases the treatment of which is exempt from NHS charges is provided at Chapter 10. Where a patient suffering from any of the listed conditions is erroneously facing NHS charges, the Stage 2 officer must be alerted as soon as possible. Chapter 10
"Treatment the need for which arose during the visit"
12. "Treatment the need for which arose during the visit" means diagnosis of symptoms or signs occurring for the first time after the visitor's arrival in the UK and any other treatment which, in the opinion of the clinician employed by, or under contract with, a HB or, as the case may be, an NHS Trust, is required promptly for a condition which arose after the visitor's arrival in the UK, or became, or but for treatment would be likely to become, acutely exacerbated after such arrival. Chapter 2
13. When a clinical opinion is required to assist a decision on whether or not a patient should be subject to NHS charges, the Stage 2 officer should ask for the doctor’s or dentist’s written advice using the form provided at Appendix C. If a patient who is to have a Stage 2 interview happens to be seen by a doctor or dentist first, the Stage 1 officer may also ask for a clinical opinion. When a clinical opinion cannot be obtained the patient should be given the benefit of the doubt, until such time as the position is clarified. Appendix C
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