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NHSiS Manual of Guidance: Overseas Visitors
 
Chapter 5: Overseas Visitors, Liable to NHS Charges Statutory/Manual References
Legal Requirements
1. The Regulations state that a HB, or as the case may be, a NHS Trust or DMU, "having determined by means of such enquiries as it is satisfied are reasonable in all the circumstances, including the state of health of that overseas visitor, that the case is not one in which these Regulations provide for no charge to be made, shall make and recover from the person liable under Regulation 7 NHS charges for the provision of services". 1989 Reg 2(1)
2. Care should be taken to ensure that nothing is done which might involve or be interpreted as harassment of an overseas patient.
Care Priority
3. Procedures adopted should accord with the normal principles of NHS patient care. If staff have any reason to think that clinical attention is required without delay, that must take priority over enquiries into the patient’s liability to NHS charges or their ability to pay. Chapters 8 & 9
Identification Process
4. HBs and NHS Trusts or DMUs should ensure that identification follows a two-stage procedure, in which the first stage ("Stage 1") applies to all new patients, other than those in departments in which the treatment itself is exempt from NHS charges. Stage 1 procedures, as set out in Chapter 8 of the Manual, should be followed, wherever possible. Chapter 8
Stage 1 Procedure
5. Stage 1 applies to all new patients equally and should form part of routine registration or pre-registration procedures for in-patient or out-patients. Staff should not significantly alter the standard form of question, but documentary evidence to support the answers given can be sought in cases of doubt. Chapter 8
Stage 2 Procedure
6. Stage 2 applies to patients where doubt exists as to their status in the UK. Stage 2 should be undertaken by an officer of supervisory or equivalent grade following the guidance set out in Chapter 9 of this Manual. Chapter 9
Note: In cases of doubt a passport may be used to confirm a patients’ exemption from NHS charges, or otherwise but should not be routinely sought or requested, and should reflect the intention of paragraph 2 above. Chapter 11 & Appendix G
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