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Tayside Police Primary Inspection 2002

6. Results

6.1 In the 2001-2002 Policing Plan Tayside Police set five overarching objectives, reflecting the Force's main purpose of 'enhancing the quality of life for all who live in the Force area'. Under each objective are a number of aims and methods, all intended to contribute to Force performance in these five areas.

6.2 Performance against aims and objectives is typically assessed by performance indicators. Those applied by Tayside Police are primarily the Statutory Performance Indicators for Scottish forces, as laid out in the Scottish Police Service Performance Manual. Targets have been set in accordance with national requirements where these are established or have been locally derived from past performance of the force.

6.3 Progress towards these targets is reported in the Force's Performance Profile booklet which is published monthly. At the time of the inspection, a five-grade 'traffic light' system of data presentation allows any reader to assess this easily.

Figure 18: Performance 'Traffic Light' System

chart

6.4 Percentage deviation from targets is used to categorise performance within the traffic light system. HMIC notes that any performance statistic that falls between +/- 10% of the target is defined as being on 'target'. Whilst there is statistical validity in such an approach, used here it can undermine the logic of the target that has been set and may send out unhelpful signals. For example for 2001-02 the target clear up rate for All Crime was 40.6% while actual performance was 36.6% - using the above definition end of year performance at the 36.6% level was categorised as on 'target' whereas at end of year the force actually failed to meet the set target.

6.5 As part of the continuing development of this booklet, the force quickly responded to this point and considered change to the format. HMIC would hold the view that the benefit of the traffic light system is that it should provide absolute clarity to the reader on progress towards attaining the set target.

6.6 Performance is presented not only for the force as a whole but also in terms of Divisional achievements. As yet though, no separate indicators or targets are derived for each of the three Divisions which would take account of the different policing priorities within each. The Force's Performance Team acknowledges that this is an area for further development.

6.7 The booklet also contains other statistical information voluntarily provided by those departments in whose domain the Statutory PIs fall e.g. Occupational Health & Welfare, CID. No targets have been ascribed to these though and nowhere are they linked to any of the force's aims and objectives. Nor have any direct links been made between the Statutory PIs and targets and the force's aims and objectives. Because the Indicators applied have been guided by statutory requirements it is difficult to gauge the Force's performance in relation to its aims and objectives per se. Where a linkage has been made - under Force Objective 2 - here again no targets have been set. Thus in the following Table of Results we have made our own assumptions in terms of where indicators might best apply.

The Force Performance Profile

6.8 The force met or exceeded its targets in eight instances. In a further three cases - clear up rate for car crime and sickness absence for both police officers and support staff - the performance of the force in the latest year nevertheless shows improvement on the previous year.

Other points of note:

  • The Force has exceeded its local target of achieving a rate per 1,000 population of racist incidents of less than 0.7 - interpretation of performance on this Indicator is not straightforward as a higher rate might also imply greater victim confidence in reporting such incidents to the police.
  • No targets were set for reducing Vandalism and Disturbance etc. but combined these have risen by nearly 8%.
  • Because targets are derived from an average of performance over previous years this can lead to targets being set at a level below that recorded for the previous year e.g. Serious Assault and Robbery & Assault with intent to Rob.
  • Nationally agreed targets for e.g. Road Casualty Rates are for long-term reductions e.g. by 2010 with annual milestones leading up to this date. Because of this it may be that these shorter-term annual targets already have been met.

Table of Results

Force Objective 1: To reduce crime and respond to the needs of victims

Aims:

By:

  • Prevent crime
  • Identify and arrest active criminals
  • Disrupt identified patterns of crime
  • Support victims
  • Adopt a problem solving approach
  • Improving the quality and quantity of crime intelligence
  • Being innovative in the use of initiatives to prevent crime and catch offenders
  • Improving communication with victims
  • Reducing the fear of crime

Assumed Indicators

Performance
last year

Force Targe
t 2001-02

Performance
2001-02

Target
Achieved

% crimes cleared up:

Groups 1-5

40.2

40.63

36.6

x

Violent crime

97.9

98.0

101.7

tick

Rape/Assault w.i. to rape

101.4

96.0

92.5

x

Sexual Assault

90.1

91.0

94.0

tick

Serious Assault

81.3

80.0

78.2

x

Robbery/Assault w.i. to rob

55.5

54.0

47.9

x

Car Crime

17.2

19.0

17.6

x

Housebreaking (domestic)

17.1

20.0

16.9

x

No. H'breaking (domestic)

1,537

2,062

1,749

tick

Crimes per 1,000 pop.
(all offences)

93.79

No Target

99.53

Incidents per 1,000 pop.
(all offences)

463

No Target

485

Police Forensic Lab.

Biology cases in

Biology cases out

no data

No Target

3,155

Productions in

'

'

2,324

Productions out

'

'

10,355

 

7,634

Chemistry cases in

Chemistry cases out

no data

No Target

1,712

Productions in

'

'

1,599

Productions out

'

'

5,263

 

5,167

DNA Database

CJ swabs in

no data

No Target

26,591

CJ swabs processed

'

'

22,835

Hits

944

Force Objective 2: To tackle nuisance, disorder and vandalism in our communities

Aims:

By:

  • Vigorously tackle anti-social behaviour
  • Provide a responsive service to vulnerable sections of the community
  • Provide reassurance through publicity, information and direct contact
  • Adopt a problem solving approach
  • Making effective use of foot and mobile patrols to ensure a visible uniformed police presence
  • Focusing on intelligence-led policing to address anti-social behaviour
  • Making the best use of CCTV
  • Responding in a positive manner to incidents of domestic abuse
  • Acting positively on the recommendations of the Stephen Lawrence Inquiry Report

Assumed
Indicators

Performance
last year

Force Target
2001-02

Performance
2001-02

Target
Achieved

No. racist incidents per 1,000 population

0.79

0.70

0.65

tick

Detection rate

73.7%

No target

65.8%

x

Force Objective 2

 

Vandalism

8192

No Target

8850

Disturbance

8219

'

8308

Annoyance/Nuisance

35973

'

39339

Force Objective 3: To reduce road casualties and increase safety on our roads

Aims:

By:

  • Reduce road casualties
  • Vigorously enforce legislation which impacts on safety
  • Work with planning authorities to improve road design
  • Inform the public through education and publicity
  • Introducing visible patrol activity based on intelligence
  • Working towards the national strategy by planned campaigns to detect: speeding, dangerous vehicles, non-use of seat belts, drink driving or driving under the influence of drugs
  • Making use of technology to identify collision hot spots and vehicle crime hot spots
  • Promoting national and local road safety campaigns
  • Making effective use of media campaigns

Assumed Indicators

Performance
last year

Force Target
2001-02

Performance
2001-02

Target
Achieved

No. persons killed/seriously injured as a result of RTA

395

489

419

tick

No. childen killed/seriously injured as a result of RTA

No data

No target

83

No. of slight casualties

1,219

1,250

1,337

x

Force Objective 4: To tackle the illegal use of drugs

Aims:

By:

  • Identify and arrest people who deal in illegal drugs
  • Provide effective education aimed at highlighting risks and reducing demand
  • Making use of intelligence to target known users/dealers
  • Improving mechanisms for joint working with local drugs forums and local authority
  • Continuing to work with young people to raise awareness of the dangers associated with illegal drug use
  • Working with the media to provide advice and information to the public

Assumed Indicators

Performance last year

Force Target 2001-02

Performance 2001-02

Target Achieved

Drug seizures1

1,191

1,335

No data

?

Offences relating to supply and possession

568

575

706

tick

1Data not available at time of publication

Force Objective 5: To provide leadership, training and support to colleagues

Aims:

By:

  • Provide leadership and direction
  • Keep staff informed and listen to feedback
  • Insist upon high standards of conduct and professionalism at all times
  • Provide appropriate training and development to staff
  • Recognise achievement
  • Demonstrating high standards of behaviour
  • Communicating openly and effectively with all members of staff
  • Maximising training opportunities for all staff
  • Proactively managing people who are off sick
  • Treating people as individuals
  • Using appropriate channels of communication to promote individual and group achievements

Assumed
Indicators

Performance
last year

Force Target
2001-02

Performance
2001-02

Target
Achieved

Sickness absence - police

6.79%

5.3%

6.0%

x

Sickness absence - support staff

6.77%

5.1%

6.2%

x

Training - no. abstraction days

6018

Wastage:

Police + support staff

89

Male

54

Female

35

Minority Ethnic

0

Recruitment

Police + support staff

133

Male

68

Female

65

Minority Ethnic

0

Occupational Health

Referrals - police

90

Referrals - support

44

Staff Welfare Service

Referrals - police

33

Referrals - support

30

Other Statutory Indicators and Targets Reported which do not link readily with Force Objectives for 2001-02

Assumed Indicators

Performance last year

Force Target 2001-02

Performance 2001-02

Target Achieved

% 999 calls answered within 10 seconds2

No data

86%

90%
(March '02 only)

x

Complaints per 100 officers3

13.14

45

30.7

tick

Overall Public Satisfaction (quarterly data)

81.1%

87%

79.7%

x

2 Does not take into account responses with no time recorded.
3 Includes complaints against police offers only (i.e. does not include complaints against other members of the force) and service delivery complaints against the force.

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