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Tayside Police Primary Inspection 2002
Executive Summary & Recommendations
Efficiency and Effectiveness
This Primary Inspection of Tayside Police, conducted during April 2002 confirms
the force is efficient and effective.
Under the current leadership a purposeful programme of change is being progressed.
This embraces key facets of service delivery for the public together with professional
improvements in force. Notable issues include crime management, community planning,
communications and equal opportunities. The force has made strenuous efforts
to improve the quality of crime recording and to invigorate the management selection
process. These efforts are commendable and the recommendations made by HMIC
recognise the momentum of this programme to help reinforce progress.
HMIC specifically commends the force for:
- The introduction of a 'victim based' policy on crime recording and management.
- The structured evaluation of the pilot phase of introduction of the National
Intelligence Model to the force.
- Working practice directed at reducing the occurrence of late renewals of
shotgun and firearms certificates.
HMIC also noted many items of good practice, which included:
- The formation of a Lay Advisory Group to help develop relationships with
local minority ethnic communities.
- The introduction of mobile CCTV units in tackling crime and the fear of
crime.
- The partnership initiative with Barnardo's, aimed at providing comprehensive
support for victims of domestic abuse and support for children of domestic
abuse.
- Efforts made to increase accessibility to the police by victims of abuse.
Service Improvements
There are a number of recommendations identified by HMIC which reinforce ongoing
developments in force. In the main they embrace:
- incorporating all major projects within an overall programme management
framework and refining the force planning process;
- consideration of the balance of police professional experience and specialist
support staff expertise within the IT and Communications Department;
- the continuing review of the provision of Occupational Health and Police
Casualty Surgeon Services;
- developments in the area of community safety;
- a review of the arrangements for the custody and care of prisoners;
- developments in the areas of crime management; and
- enhancing the Best Value Service Review Programme by further utilising project
planning.
In addition HMIC has taken the opportunity to highlight certain issues which
are of national significance for consideration by ACPOS, including:
- consideration of whether the nationally agreed Staff Appraisal System is
meeting the current and anticipated needs of forces;
- examination of procedures and practice currently in place to address and
manage grievances within the work place;
- the importance of a structured approach to the introduction of the National
Intelligence Model thoughout Scotland; and
- a review of the current and future strategy for DNA sampling to assist maximum
operational benefit from this facility.
Recommendations
It is anticipated that following publication of the Report, the force will
devise an action plan to progress the recommendations, which will be the subject
of future review by HMIC.
HMIC recommends:
Leadership
Senior Management
1 that the force incorporate all major projects within an overall programme
management framework with the objective of minimising delay in progressing prioritised
projects (paragraph 1.11).
Policy and Strategy
Strategic Planning
2 that an integrated planning process be developed to ensure communities
and staff are consulted, that guidance is given on divisional and departmental
plans and strategies, incorporating clear milestones for delivery and that performance
measures and targets are aligned to the objectives contained within plans (paragraph
2.15);
Information Technology
3 that the force critically examine the structure and all posts within the
IT and Communications Department to ensure an appropriate balance of police
professional experience and specialist support staff expertise (paragraph
2.29).
People Management
Staff Appraisal
4 that the force tackle the current backlog of staff appraisals and
that through ACPOS consider whether the nationally agreed Staff Appraisal System
is meeting the current and anticipated future needs of forces (paragraph
3.10);
Harassment and Grievance
5 that ACPOS critically examine procedures and practices currently in
place to ensure that systems are sufficiently robust to address and manage grievances
within the work place effectively (paragraph 3.29);
Occupational Health and Welfare
6 that the force continue to prioritise the review of the provision of Occupational
Health and Police Surgeon Services within the force to identify sustainable,
effective services which will meet the current and anticipated future needs
(paragraph 3.46);
Partnership and Resources
Community Safety
7 that the force develop a system of effective monitoring and evaluation
of its involvement and commitment of resources to community safety partnerships
(paragraph 4.16);
Police Community Safety Structure
8 that the force set out its strategic intentions for community safety providing
clear direction, a corporacy of approach and support for divisions (paragraph
4.19);
Domestic Abuse
9 that the force review the operational handling, supervision and recording
of incidents of domestic abuse to ensure accordance with force policy (paragraph
4.48);
Financial and Resource Management
10 that the force prepare a Finance Function Business Plan setting out objectives,
priorities, performance measures and improvement targets (paragraph
4.64).
Processes
Care and Custody of Prisoners
11 that the force review its arrangements for the custody and care of prisoners
paying particular attention to matters of custody management, health and safety
and staff training (paragraph 5.39);
Crime Management
12 that the force review its current crime management strategy to take full
advantage of the benefits provided by an integrated and co-ordinated approach
(paragraph 5.75);
Crime Management (Intelligence)
13 that the force, as part of its continuing approach to mainstream the
National Intelligence Model within Tayside Police, further develop a project
plan, with specific tasks, a timescale and evaluation criteria to support developments
in this important area (paragraph 5.90);
14 that ACPOS recognise the importance of a structured approach and puts
in place tight project discipline for the introduction of the National Intelligence
Model throughout Scotland (paragraph 5.90);
Crime Management (Scientific Support)
15 that ACPOS review the current and future strategy for DNA sampling to
assist maximum operational benefit from this facility (paragraph
5.102).
Annex A - A Joint Report on Best Value within Tayside Police
1 that the force ensure that within the Service Review Programme, each service
review has a defined project plan, which allows for the monitoring of planned
and actual timescale from project initiation to completion (paragraph
40).
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