Service Provision to Women Experiencing Domestic Violence in Scotland

Summary of Key Conclusions and Recommendations

Contents

• 
  1. INTRODUCTION AND SUMMARY OF FINDINGS
  

  1.1 Background
  1.2 The Main Issues
  1.3 Action Required - Central Government
  1.4 Action Required - Service Providers
  1.5 Overview

  2. METHODOLOGY

  2.1 Aims and Objectives of the Research
  2.2 Methodology
  2.2.1 Locations of Service Providers
  2.2.2 Perceptions of service providers
  2.2.3 Perceptions of service users
  2.3 Overview

  3. THE MAIN CONCLUSIONS

  3.1 Summary of Findings : Gaps in Provision
  3.1.1 The identification of relevant services
  3.1.2 Geographical provision and physical access
  3.1.3 The nature and responses of individual services
  3.1.3.1 The Police
  3.1.3.2 Housing Organisations
  3.1.3.3 Women's Aid
  3.1.3.4 Social Work Departments
  3.1.3.5 Health Services
  3.1.3.6 Education Departments
  3.1.3.7 Benefits Agency
  3.1.3.8 Solicitors
  3.1.3.9 Other Voluntary Organisations
  3.1.4 Interagency issues and co-ordination
  3.2 Summary of Conclusions

  4. THE RECOMMENDATIONS

  4.1.1 The Scottish Office / Central Government
  4.1.2 National co-ordination
  4.1.3 Legislation and guidelines
  4.1.4 Public awareness and information
  4.1.5 Development of services
  4.2 Service Providers
  4.2.1 Policy and strategy
  4.2.2 Monitoring and quality
  4.2.3 Provision of information / awareness-raising
  4.2.4 Development of inter-agency work
  4.2.5 Training and awareness
  4.2.6 Service developments
  4.3 Overview