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National Standards for Healthcare Support Workers in Scotland: Response Booklet

Introduction

For this project, ‘Healthcare Support Workers’ are defined as those who provide a direct service – that is, they have a direct influence/effect on patient care/treatment/relationships - to patients and members of the public in the name of NHS Scotland. This would include those in support roles to the healthcare professions (such as care assistants) and those who provide ancillary services (such as porters and mortuary attendants). For ease of definition, anyone who ‘is in contact with a patient in the name of, or on behalf of, NHS Scotland’ and who is not already regulated would be included. Standards should also ideally be voluntarily adopted by those working in independent or voluntary health care settings.


Responses to this consultation are being sought from:


  • the NHS in Scotland, England, Wales and Northern Ireland
  • the independent healthcare sector in Scotland, England, Wales and Northern Ireland
  • the voluntary sector in Scotland, England, Wales and Northern Ireland
  • public representative groups
  • patient representative groups
  • NHS employers
  • other employers
  • healthcare support workers
  • trade unions and professional organisations
  • the Council for Healthcare Regulatory Excellence
  • Scottish Social Services Council
  • Regulatory Bodies
  • other relevant stakeholders.


Responding to this consultation paper


We are inviting online and written responses to this consultation exercise by Thursday 31 August 2006.


We recommend using this response booklet, if possible. Please complete the respondee information form contained within the booklet.


Hard copies are also available.


If you have any queries or any comments on the consultation process, please contact Jude Watson at the address/email above or telephone 0131 244 5088


Accessing this and other consultations


This consultation, and all other Scottish Executive (SE) consultation exercises, can be viewed online at http://www.scotland.gov.uk/consultations. You can telephone Freephone 0800 77 1234 to find out where your nearest public internet access point is. The Scottish Executive now also has an email alert system for SE consultations. You can register to receive a weekly email containing details of all new SE consultations at http://www.scotland.gov.uk/consultations/seconsult.aspx.


Access to consultation responses


We will make all responses available to the public in the SE Library by 1 October 2006 unless confidentiality is requested. All responses not marked confidential will be checked for any potentially defamatory material before being logged in the library.


All respondents should be aware that the Scottish Executive is subject to the provisions of the Freedom of Information (Scotland) Act 2002 and would therefore have to consider any request made to it under the Act for information relating to responses made to this consultation exercise.



Scottish Executive Health Department
Regulatory Unit
May 2006



Information about you

Please complete the details on the Respondent Information Form below. This will help ensure we handle your response appropriately.

* Required
Organisation: (if applicable)
Postal Address: * Required
* Required
   
   
   
1. Are you reponding as: (please tick one box) * Required An individual (go to Q2a/b and then Q4)
on behalf of a group or organisation (go to Q3 and then Q4)
   
 
Do you agree to your response being made available to the public (in Scottish Executive library and/or on the Scottish Executive website)? Yes (go to 2b below)
No, not at all (We will treat your response as confidential)

Yes, make my response, name and address all available
Yes, make my response available, but not my name or address
Yes, make my response and name available, but not my address

   
 

The name and address of your organisation will be made available to the public (in the Scottish Executive library and/or on the Scottish Executive website). Are you also content for your response to be made available?

Yes
No we will treat your response as confidential

   
 

Yes
No


Background

.

In analysing your response, it would help us to know what your background is. Please indicate using the boxes provided below the sector to which you belong and you designation within that sector. Please add any further points of clarification you wish to make.

 

National Health Service Public Representative Group
Independent Healthcare Sector Patient Representative Group
Social Services Sector Member of Healthcare Support Workforce
Voluntary Sector Regulatory Body
Trade Union or Professional Organisation Educational institution
Employee Other
Employer  

Further Comments


And please indicate which of the following countries you are resident in


Scotland
Wales
England
Northern Ireland


Your Views

SPECIFIC QUESTIONS FOR THE CONSULTATION ON THE DRAFT CODE OF CONDUCT AND PRACTICE FOR EMPLOYEES

1: Is the draft code easy to understand for the target audience (HCSWs)?


Yes
No


2: Is the draft code expressed appropriately for the intended audience?


Yes
No


3: Is the draft code sufficiently comprehensive to reflect a healthcare support worker’s responsibilities to service users, particularly in relation to public protection standards?


Yes
No


4: Do you agree with the definition of ‘good character’ set out on page 13 of the consultation document?


Yes
No


SPECIFIC QUESTIONS FOR THE CONSULTATION ON THE DRAFT CODE OF PRACTICE FOR EMPLOYERS

1: Is the draft code easy to understand for the target audience (employers in NHS Scotland)?


Yes
No


2: Is the draft code sufficiently comprehensive to reflect an employer’s responsibilities to both service users and healthcare support workers in relation to public protection standards?


Yes
No


3: Is the draft code sufficiently compatible with existing employer responsibilities through staff and clinical governance arrangements to keep additional responsibilities to a minimum?


Yes
No


SPECIFIC QUESTIONS FOR THE CONSULTATION ON THE DRAFT INDUCTION STANDARDS

1: Are the standards comprehensive?


Yes
No


2. Are the standards easy to understand for the employer?


Yes
No


3. Are the standards easy to understand for the employee?


Yes
No


4. Do the performance criteria identified provide sufficient evidence for the achievement of the standards?


Yes
No


5. Do you think that it is feasible for the standards (as currently defined) to be achieved by HCSWs within three months?


Yes
No


If the answer to this is ‘no’, state why in the comment section below, then indicate in the box how long you think it will take for HCSWs to achieve the standards as currently defined.



Six months
Twelve months
Other (specify months)

6. Do you have any other comments to make on the standards?


7. In your opinion, should all three sets of standards as outlined in this consultation document be mandatory?


Yes
No




Page updated: August 15, 2005