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Industrial Action - Automatic Fire Alarms

Automatic Fire Alarms

Many business premises have automatic fire alarms where the fire brigade is called automatically via an alarm receiving centre (ARC). Arrangements for handling these calls may be affected during periods of industrial action. Wherever possible a direct call should be made using the 999 system.

Given that all calls for assistance will have to be prioritised during any dispute, unconfirmed calls, unless they are in particularly high risk situations, are unlikely to receive an immediate response from the military.

If your fire alarm system is connected to an Alarm Receiving Centre, you may not be able to rely on this automatic signalling. It is essential, therefore, that all calls for assistance are made using the 999 system wherever possible.

If your fire alarm operates during the threatened industrial action please react as follows:

  • Immediately the fire alarm sounds, put into action your normal evacuation routine.
  • Unless it is obvious that there is a fire, investigate the source of the alarm to establish if it is a fire or a false alarm.
  • If you are certain that there is no fire and no suspicion of a fire then the building should be reoccupied. Under these circumstances, do not call the fire brigade. If, during the investigation, a fire is discovered or there is a smell of burning or smoke that cannot be accounted for then dial 999 and ask for the fire brigade.
  • When your fire alarm signal is received by the Alarm Receiving Centre (ARC), they may telephone you to establish whether there is a fire or whether it was a false alarm. Please provide the ARC with the necessary information even if you have already dialled 999.
  • As the ARC will pass fire calls to the fire brigade as 'unconfirmed' during the dispute, it will your responsibility to ensure that there are staff on the premises at all times to investigate any automatic fire alarms that might occur.
  • If the premises are not continuously occupied, ensure that the ARC has up to date information on the keyholders as they may attempt to contact them to investigate any fire signal they receive.
  • Continue to operate this procedure until the industrial action comes to an end and you receive new guidance.

To prevent any unnecessary disruption, please ensure that any known problems resulting in false fire alarms are corrected so that there is a high degree of confidence that fire alarms that do occur are genuine.

Further advice on false alarms is given in the Fire Industry Confederation Guidance on Contingency Planning for Possible Fire Service Industrial Action.

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Page updated: Tuesday, February 5, 2008