The Better Together Scottish GP Patient Experience Survey is a postal survey which was sent to a random sample of patients who were registered with a GP in Scotland in October 2009. The survey asked patients about their experience of accessing their GP Practice, making an appointment, visiting reception, seeing either a nurse and/or doctor at the surgery, receiving prescribed medicine and care provided overall by the practice.
Results
View reports for GP practices (showing an individual report for every GP practice in Scotland)
View the national report(showing national results)
View the technical report (containing details of the survey development and methodolgy)
View charts and tables from the national report
More detailed results
Excel spreadsheet tools
These show charts and tables of the results for each question. These results have been weighted. You must enable macros for the tools to work correctly.
Results by GP practice and patient charateristics:
These results have been weighted.
Detailed results showing all responses are also available for:
These results have been weighted.
For more information about the survey, including a copy of the questionnaire, please go to the Better Together website.
Weighting results
Weighted results are calculated by weighting each GP Practice result by the relative practice size. The weight is calculated as the practice patient list size (of patients eligible for survey) as a proportion of the entire population (national, NHS Board or CHP patient list size) of patients eligible for survey. Weighting the results in this way provides results more representative of the population at national, NHS Board or CHP level.
Results by patient charateristics results were weighted by taking the results for patients with a certain characteristic at a particular practice, and weighting them by the total number of eligible patients with that characteristic at that practice as a proportion of the total number of eligible patients nationally with that characteristic.
More information on weighting is available in the technical report.
Timetable of survey results
Results of the GP Patient Experience survey will be available at different levels:
| Publication Date | Reporting |
|---|
| Tuesday 27 April 2010 | Provisional Results - Individual Reports for GP practices publicly available on Scottish Government statistics and Better Together websites
- An online results tool accessible to GP Practices, Community Health Partnerships ( CHPs), NHS Boards and Scottish Government/ ISD.
|
| Tuesday 18 May 2010 | GP Access Results The Survey asked GP patients - whether, in the last year, they had been able to obtain a consultation with an appropriate health professional within 2 working days; and
- whether, in the last year, they had been able to book an appointment with a GP more than 2 days ahead.
The results of these questions will be used to calculate specific payments under the Quality and Outcomes Framework ( QOF) of the General Medical Services ( GMS) contract. A spreadsheet showing the GP access results will be released on the Scottish Government website. Results will also be available to NHS Boards and GP practices on the QMAS system after this (by 24 May) |
| Tuesday 27 July 2010 | National Results - National Report including results for Scotland as well as NHS board level comparisons. The report will also detail the survey methodology.
- Summary results will be also be available for NHS Boards and CHPs.
|
| Summer 2010 onwards | Topic Reports - These will be national reports covering selected topics in more detail
|