How to apply

To find out if you can get a Community Care Grant or a Crisis Grant from the Scottish Welfare Fund you should apply to your Council. You can find the telephone number and email address for your Council from the following table.





Aberdeen City


Face-to-face, phone, post, on-line.

Aberdeen City Council, Scottish Welfare Fund, Revenues & Benefits Finance, Corporate Governance, Business Hub 16, 3rd Floor West, Marischal College, Broad Street, Aberdeen, AB10 1AB

0800 030 4713


Face-to-face, phone, post, on-line.

Aberdeenshire Council, Revenue & Benefits Section, PO Box 18533, Inverurie, AB51 5WX

0845 608 0149


Phone, post, on-line.


Angus Council, The Revenues Department, Scottish Welfare Fund, Invertay House, Maule Street, Monifieth, Angus, DD5 4JG

01382 536596

Out of hours number - 08452 777 778

Argyll & Bute

Phone, post, on-line.


Argyll & Bute Council, Scottish Welfare Fund Section, Witchburn Road, Campbeltown, Argyll, PA28 6JU

01546 605512


Face-to-face, phone, post, on-line.

Finance and Corporate Services, Benefits Team, Lime Tree House, Castle Street, Alloa, FK10 1EX

01259 450000

Comhairle Nan Eilean Siar

Face-to-face, phone, post, on-line.


Comhairle Nan Eilean Siar, Revenues & Benefits Section, Sandwick Road, Stornoway, Isle of Lewis, HS1 2BW

01851 822642

Dumfries & Galloway

Phone, post, on-line.


Dumfries & Galloway Council, Revenue & Benefits Section, Carruthers House, English Street, Dumfries, DG1 2HP

030 33 33 3007


Phone, post, on-line.


Dundee City Council, Welfare Fund, Revenues & Benefits Section, Floor 3, Dundee House, 50 North Lindsay Street, Dundee, DD1 1NZ

01382 431188

East Ayrshire

Phone, post, on-line.

Scottish Welfare Fund, PO Box 13, John Dickie Street,  Kilmarnock, East Ayrshire,KA1 1BY

01563 576900

East Dunbartonshire

Face-to-face, phone, post, on-line.

East Dunbartonshire Council, The Scottish Welfare Fund Team, Broomhill Industrial Estate, Kilsyth Road, Kirkintilloch, G66 1QF

0300 123 4510


Face-to-face, phone, post, on-line.


Edinburgh City Council, Revenues & Benefits Division, PO Box 12331, Edinburgh, EH11 3YR

0131 529 5299

East Lothian

Face-to-face, phone, post,on-line.

East Lothian Council, Revenue & Benefits Section, PO Box 13261, Haddington, EH41 3YG

01620 827124 or 01620 827887

East Renfrewshire

Phone, post, on-line.


East Renfrewshire Council, Finance Department, 211 Main Street, Barrhead, G781SY

0141 577 3475


Face-to-face, phone, post, on-line.


Customer First (Scottish Welfare Fund), Falkirk Council Contact Centre, Suite 3.2, The Forum, Callender Business Park, Falkirk, FK1 1XR.

01324 503603


Face-to-face, phone, post, on-line.


Scottish Welfare Fund Team, Customer Services,Fife Council, New City House, 1 Edgar Street, Dunfermline, Fife, KY12 7EP

0300 555 0265


Phone, post, on-line.


Customer Care Team, Glasgow City Council, City Chambers, Glasgow, G2 1DU

0141 276 1177


Phone, post, on-line.


Scottish Welfare Fund,PO Box 5576,Inverness,IV1 9EP

0800 083 1887


Phone, post.


Inverclyde Council, Revenue & Benefits, Municipal Buildings, Clyde Square, Greenock, PA15 1LY

01475 714444


Face-to-face, phone, post.


Midlothian Council, Revenues & Benefits Section, Buccleuch House, PO Box 12956, Dalkeith, Midlothian, EH22 1YB

0131 270 5600


Face-to-face, phone, post, on-line.


Moray Council, Revenues & Benefits Section, High Street, Elgin, Moray, IV30 1BX

01343 563456

North Ayrshire

Face-to-face, phone, post, on-line -(May/June)


North Ayrshire Council, Benefits Service, Cunninghame House, Irvine, KA12 8EE

01294 310001

North Lanarkshire

Face-to-face, phone, post, on-line.


North Lanarkshire Council, Scottish Welfare Fund,PO BOX 19078, Motherwell, ML1 9DU

0300 555 0405


Face-to-face, phone, post, on-line.

Orkney Council, Financial Services, Council Offices, School Place, Kirkwall, Orkney, KW15 1NY

01856 886312

Perth & Kinross

Face-to-face, phone, post, on-line.

Perth & Kinross Council, Welfare Rights Team, Pullar House, 35 Kinnoull Street, Perth, PH1 5GD

01738 476900


Phone, post, on-line.


Renfrewshire Council, The Benefits Service, Renfrewshire House, Cotton Street, Paisley, PA1 1JD

0300 300 0204

Scottish Borders

Phone, post.


Scottish Borders Council, Revenue & Benefits Section, Newtown, St.Boswells, Melrose, TD6 0SA

0300 100 1800


Face-to-face, phone, post,on-line.


Shetland Council, Revenues & Benefits Section, Office HQ, 8 NorthNess Business Park, Lerwick, Shetland, ZE1 0LZ

01595 744682

South Ayrshire

CGs -Face-to-face, phone, post, on-line.

CCGS -Face-to-face, post, on-line.


South Ayrshire Council, Revenue & Benefits Team, County Buildings, Wellington Square, Ayr, KA7 1DR

0300 123 0900

South Lanarkshire

Face-to-face, phone, post, on-line.


South Lanarkshire Council, Almada Street, Hamilton, South Lanarkshire, ML3 OAA

0303 123 1007


Phone, post, on-line.


Stirling Council, Customer Services, View Forth, 18-20 Pitt Terrace, Stirling, FK8 2ET

01786 443210

West Dunbartonshire

Face-to-face, phone, post, on-line.

West Dunbartonshire Council, Revenue & Benefits Section, Roseberry Place, Clydebank, G81 1GG

01389 737640

West Lothian

Face-to-face, phone.


West Lothian Council, Revenue & Benefits Section, St David’s, South Bridge Street, Bathgate, EH48 1TT

01506 773440