Policy Title: Community Care Outcomes Framework
Department: DIRECTOR-GENERAL HEALTH and Chief Executive NHS Scotland
Group: PRIMARY and COMMUNITY CARE DIRECTORATE
Division: Partnership Improvement and Outcomes Division
Branch: Joint Future Unit
| Aims of the Policy |
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| What is the purpose of the policy (or the changes made to the policy)? | The purpose of the Community Care Outcomes Framework is to improve joint delivery of community care services and, as a result, provide better outcomes for people who use those services and their carers. It includes a number of measures:
•% of community care service users feeling safe.
•% of users and carers satisfied with their involvement in the design of care package.
•% of users satisfied with opportunities for social interaction.
•No. of patients waiting in short stay settings, or for more than 6 weeks elsewhere for discharge to appropriate setting.
•No. of people waiting longer than target for assessment, per 000 population.
•No. of people waiting longer than target time for service, per 000 population.
•% of carers who feel supported and capable to continue in their role as a carer.
•% of user assessments completed to national standard.
•% of carers’ assessments completed to national standard.
•% of care plans reviewed within agreed timescale.
•No. of emergency bed days in acute specialties for people 65+, per 100,000 pop.
•No. of people 65+ admitted as an emergency twice or more to acute specialties, per 100, 000 pop.
•Percentage of people 65+ admitted twice or more as an emergency who have not had an assessment.
•Shift in balance of care from institutional to ‘home based’ care.
•% of people 65+ with intensive needs receiving care at home.
•% of people 65+ receiving personal care at home.
The Framework allows local authority/NHS partnerships to understand their performance locally at a strategic level in improving outcomes for people who use community care services or support, and their carers. It also allows partnerships to share this information with other partnerships in Scotland and mutually compare performance directly on the basis of consistent, clear information. |
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| Who is affected by the policy or who is intended to benefit from the proposed policy and how? | The intention is that people who use community care services and their carers will benefit as the objective of the Community Care Outcomes Framework is to improve community care services. Through use of the Framework local authorities and their NHS partners are requested to jointly demonstrate continuous improvement in the delivery of community care services. |
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| How has the policy been, or will be put into practice, and who is or will be responsible for delivering it? | The Guidance on Single Outcomes Agreement (October 2008) refers specifically to the Community Care Outcomes Framework as one of the frameworks which local partnerships(Local authority/NHS) may consider helpful in supporting their Single Outcomes Agreements. So far 30 of the 32 partnerships have indicated that they intend to begin to use the Community Care Outcomes Framework in whole or in part during 2009/10. |
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| How does the policy fit into the Scottish Executive's wider or related policy initiatives? | The Community Care Outcome Framework fits with the Government's Healthier strategic objective ‘to help people to sustain and improve their health, especially in disadvantaged communities, ensuring better, local and faster access to health care.’
It also fits with the national outcome ‘ Our public services are high quality, continually improving, efficient and responsive to local people's needs’
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| Have the resources for the policy been allocated? | No |
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