Statistics - Complaints Data - Complaints Cases

Complaints Cases

COMPLAINT CASES: TOTAL FORCE NB: prior to 2001-02 complaints against police officers only were recorded. The current definition requires that figures now include complaints against support staff and special constables. From the same time, all complaints that were previously categorised as 'minor / trivial' are to be included too. Not all forces implemented these changes in the same year.
CASES RECEIVED DURING YEAR	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	92	29	100	188	251	46	521	106	1333
1997/98	96	23	82	244	210	60	494	112	1321
1998/99	97	24	82	316	320	42	498	100	1479
1999/00	102	27	76	240	347	69	496	83	1440
2000/01	84	24	90	155	340	71	502	152	1418
2001/02	153	51	240	123	726	101	1173	253	2820
2002/03	167	32	218	332	651	137	999	287	2823
2003/04	163	84	236	282	516	120	1167	312	2880
2004/05	132	83	209	213	472	152	1268	232	2761
2005/06	142	65	157	224	436	193	1248	291	2756

CASES OUTSTANDING AT END OF YEAR	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	16	10	17	41	117	4	342	39	586
1997/98	33	8	11	26	138	10	321	32	579
1998/99	32	8	19	40	124	36	351	30	640
1999/00	47	10	18	76	165	11	378	39	744
2000/01	73	7	23	77	166	19	346	23	734
2001/02	63	11	18	48	122	35	244	53	594
2002/03	57	16	47	36	189	47	379	78	849
2003/04	86	9	35	92	164	87	372	58	903
2004/05	58	8	60	115	119	37	430	48	875
2005/06	40	11	68	82	88	47	340	52	728

CASES DISPOSED DURING YEAR	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	73	30	105	187	227	38	542	113	1315
1997/98	97	23	74	230	224	37	464	114	1263
1998/99	82	22	67	280	274	67	471	91	1354
1999/00	76	30	71	239	342	52	528	99	1437
2000/01	94	20	95	184	352	55	465	122	1387
2001/02	160	46	211	132	660	89	1051	322	2671
2002/03	100	39	230	253	676	97	1002	307	2704
2003/04	189	83	211	268	561	160	1109	319	2900
2004/05	151	79	201	249	450	145	1362	230	2867
2005/06	139	57	191	218	459	191	1167	280	2702

CASES STANDING OVER AT YEAR END	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	35	9	12	42	141	12	321	32	604
1997/98	32	8	19	40	124	33	351	30	637
1998/99	46	10	31	76	170	11	378	39	761
1999/00	73	7	23	77	170	28	346	23	747
2000/01	63	11	18	48	154	35	383	53	765
2001/02	57	16	47	39	188	47	366	79	839
2002/03	124	9	35	115	164	87	376	58	968
2003/04	60	10	60	117	119	37	430	51	884
2004/05	39	12	68	79	141	46	336	50	771
2005/06	43	19	34	82	65	48	421	62	774

DISPOSED CASES: COMPLAINER DISSATISFIED	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	2	3	2	6	4	6	4	3	30
1997/98	1	1	0	12	3	2	6	0	25
1998/99	0	1	2	6	3	0	4	0	16
1999/00	0	7	1	9	3	0	3	0	23
2000/01	1	2	2	6			6	1	18
2001/02	3	8	3	6	3		11	3	37
2002/03	2	5	5	7			15	6	40
2003/04	0	4	2	8	nk	5	12	0	31
2004/05	3	2	3	16	6	7	12	1	50
2005/06	0	2	6	16	10	0	13	1	48

REFERRALS TO PROCURATOR FISCALS	Central	Dumfries and Galloway	Fife	Grampian	Lothian and Borders	Northern	Strathclyde	Tayside	Scotland
1996/97	56	18	48	54	145	33	461	64	879
1997/98	76	17	32	56	127	37	379	60	784
1998/99	53	19	34	50	121	67	421	60	825
1999/00	45	24	28	62	144	52	496	78	929
2000/01	73	17	44	90	182	51	342	75	874
2001/02	81	25	46	57	156	65	435	89	954
2002/03	37	18	55	43	164	49	462	111	939
2003/04	90	19	55	89	112	94	472	107	1038
2004/05	61	16	66	76	90	82	665	58	1114
2005/06	45	11	64	36	83	76	515	70	900