Although responders will find that most of the principles of identifying vulnerable people are the same for all types of emergency, they should also consider whether there are additional issues associated with a flu pandemic which may cause normally 'self reliant' people to become vulnerable. For example, students (especially from other countries) staying in college or university accommodation may become isolated; if schools close, single parents may have to stay at home to look after children instead of going to work.
Also, responders should not overlook the important role played by the voluntary sector and informal carers. Through Strategic Coordinating Groups (SCGs), multi-agency planning should include provision for preparing and assisting volunteers who continue to support their local communities e.g. through briefing, training etc. Faith based and community based organisations should be encouraged to plan for the provision of services and supplies during a pandemic.
It will be critical to provide information to informal carers on how they can both protect themselves from contracting influenza and support/care for a patient. This includes advice on what to expect and what to do in the event of an outbreak, how certain services should be accessed and hygiene and infection control measures. Planning needs to make provision for supporting informal carers both before and during a flu pandemic.
The importance of multi agency action for the identification and care of vulnerable people means that it is crucial that planning in this area is taken forward by SCGs as well as by individual responders. In particular, there should be close liaison between Local Authorities and NHS Boards.
When considering their responsibilities under the Civil Contingencies Act, responders in Scotland will also find it useful to refer to the guidance document, 'Preparing Scotland'.