The Scottish Government

1. JOB IDENTIFICATION (DRAFT AND INCOMPLETE)

Job Title: Health Care Support Worker

Responsible to (insert job title): Staff Nurse

Department(s):

Directorate:

Operating Division:

Job Reference:

No of Job Holders:

Last Update (insert date):

2. JOB PURPOSE

To contribute to the work of community health nursing team (CHNT) in the provision of holistic, evidence based care to children and young people, adults, families, carers and communities.

To enable and empower individuals, families and communities to engage in healthy lifestyles.

To work in collaboration with other key stakeholders involved in the delivery of care in the community.

Work within CHN Team under supervision of registered nurse

3. DIMENSIONS

The post holder will be accountable and responsible to the community staff nurse.

The post- holder will contribute to the delivery of planned programmes of care to children and young people, adults, families, carers and communities within the area in a variety of settings as designated by the CHN team.

Ø Population profile to include

Ø Number of practices, AHPs and any Community Hospitals, Care Homes and Social care/specialist

Ø Number and level of staff within team

Ø Budget size and responsibilities

Ø Participate in the activity of the CHP

Ø Number of schools

4. ORGANISATIONAL POSITION

5. ROLE OF DEPARTMENT

The Community Health Nursing Team forms part of the services provided by (name of CHP) Community Health Partnership. (Name of CHP). The CHP covers (describe the area)…………

The CHP provides services to around ……………….. people across ………… square miles and includes:

………………………………………………………………………………………………………………………..

The main functions and objectives of the Community Health Nursing service are to:

Ø To contribute to the seven core elements of nursing in the community

Ø Assess, anticipate, identify, promote and maintain the health needs of the local population in partnership with colleagues, individuals, families, carers and the local community in a variety of settings.

Ø Collaboratively plan with stakeholders and implement and deliver care, treatment and early interventions as assessed.

Ø Evaluate outcomes of planned programmes of care and support

This will be addressed by a public health approach to the health and well being of children and young people,

adults, families, carers and communities within a robust clinical governance framework in line with local and national

priorities and standards.

6. KEY RESULT AREAS

The Health care support worker will:

• Work across the core elements of nursing in the community in collaboration with CHN team
• Work directly with children and young people, adults, families and carers
• Support the public health approach to protecting the public including contributing to the protection of vulnerable
• Children, young people and adults
• Support the co-ordination of services as part of the CHN team, providing nursing care within agreed standards and consistent with safe practice
• Support individuals and their carers in their capacity to self care

• Recognise and work within the boundaries of practice, respecting the roles and responsibilities of other health and social care providers.
• Refer to the CHN team for advice when required or knowledge is out with their sphere of competence

• Practice within a legal framework encompassing statutory, organisational policy and guidelines
• Identify own educational, training and support needs within framework of regular supervision
• Observe confidentiality in accordance with NHS Board policy
• Assist in supplying and maintaining materials and equipment
• Provide practical assistance to individuals in carrying out everyday living tasks
• Be able to communicate progress and/ or any issues that may arise to the CHN/ Staff Nurse

7a. EQUIPMENT AND MACHINERY

Insert as appropriate to work area

Examples:

Child Development assessment /equipment and charts

Scales, Leicester Height Measures, Urinalysis, Vision charts, Specimens, Toys play equipment

Aids and adaptations

Mobile hoists, Beds, rails, lever, wheelchairs, pressure relieving equipment, trolley's, commodes

Treatment equipment

Sphygs for blood pressure recording and syringes if trained

7b. SYSTEMS

Under supervision of Community Staff Nurse contribute to the following

• Electronic and paper record systems
• Activity recording systems
• Others as and when required

8. ASSIGNMENT AND REVIEW OF WORK

Workload will be generated by the Community Health Nurse in accordance with the needs of the caseload.

The post holder will work within the broad principles of the seven elements of practice to respond to the needs of the local population

The post holder will be expected to provide clear reports back to the CHN/ Staff Nurse

9. DECISIONS AND JUDGEMENTS

The role of the Health care support worker is to deliver care as prescribed by the registered nurse

10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB

• Working within a potentially large CHN Team
• Working across a range of ages
• Will be required to go into peoples homes
• Possibly be required to deal with challenging behaviour

o Contributing to the protection of vulnerable groups

• Working with vulnerable people and their families
• Dealing with sensitive situations
• Remote and rural working

o Lone working

11. COMMUNICATIONS AND RELATIONSHIPS

Clients, patients, carers, the nursing and primary care team, other healthcare professionals, members of staff from other agencies, administrative staff, education staff

Must have good communication skills to be able to interact with and report back to a wide variety of clients and professionals

12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical:

Moving and handling of individuals and equipments such as hoists and wheelchairs

Restrictive movement in environments in terms of some clinical interventions e.g kneel

Driving

IT

Exposure to body fluids

Mental

Lone working in the community

Motivating others

Descalation of volatile situation

Dealing with challenging behaviour

Emotional

Individual , family, community and team dynamics

Supporting in terms of individual, families and carers

Supporting and enabling self care when individuals, family and community may not be motivated to do so

Coping with unpleasant surroundings and environments,

Providing episodes of care that challenge individual beliefs and values

Caring for terminally ill

Balancing the support for carers with the protection of vulnerable groups

Bereavement

Environmental

smoking in homes,

pets,

ergonomics

13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

Minimum required to undertake the role:

SVQ

Experience of working in a care setting

Mandatory training

14. JOB DESCRIPTION AGREEMENT

Job Holder's Signature:

Head of Department Signature:

Date:

Date: