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Contacts

For general enquiries please use the details below:

Directorate of Delivery
Improvement and Support Team (IST)
2E South
St Andrew's House
Regent Road
Edinburgh EH1 3DG

Fax: 0131 244 2387
istmailbox@scotland.gsi.gov.uk

Glasgow Office:
The Beacon
4th Floor
176 St Vincent Street
Glasgow
G2 5SG

Telephone: 0141 249 6771
Fax: 0141 249 6784

Who's Who! in The Improvement & Support Team:

Health Delivery Directorate & IST
Deputy Director of SGHD & Head of ISTStephen Gallagher0131 2441772
Personal AssistantSarah Hildersley0131 2442840
IST Improvement & Support Programmes
Head of Support ProgrammesMartin Hopkins0131 2445178
0782 4499294
Head of Planned ProgrammesHarriet Hunter0131 2443027
0792 0274517
IST Support Programmes
Business ManagerCalum Wallace0131 2443286
Operations ManagerHeather Cairns0131 2445128
Project Support OfficerJan Quinn0131 2442233
Admin SupportAnna Womack0131 2443792
Admin SupportKiran Haksar0131 2442798
Admin SupportAndrew Dewar0131 2442601
Admin Support*Alison Seton0141 2496775
Cancer Performance Support Team
Programme ManagerDr David Linden0131 2443288
0782 7880829
Co-ordinator/Data AnalystAlison Pickering0131 2446912
0782 5175246
Cancer Target Delivery
Programme Director - Cancer AccessIsobel Neil0131 2443699
0782 7983689
Education, Training & Knowledge Management
Programme ManagerShona Cowan0131 2445137
0790 1510080
Project ManagerCharles Adigo0131 2445646
Efficiency & Productivity Programme*
Programme Manager:Carmen McAteer0141 2496768
- 21st Century Dataset0792 0087508
- Estates and Facilities
- Toolkit Development
National Efficiency Programme
Programme DirectorCarol Morton0131 2442436
0755 4332286
Programme Manager*David Eadie0141 2496768
- Procurement0755 4332324
- Support Services
Programme Manager*Adrian Dalby0141 2496561
- Variations in Clinical Practice0791 9298154
Programme OfficerSam Atkinson0131 2445612
0755 4332323
Emergency Access
Programme ManagerMartin Hopkins0131 2445178
0782 4499294
Information AnalystThomas S Gough0131 2445632
(Bas)0755 4332342
Information AnalystAllie Rhodes0131 2446918
0755 4332341
Long Term Conditions Collaborative
National Programme ManagerSusan Bishop0131 2442019
0782 5861323
Clinical LeadAnne Hendry0773 4290106
Regional Manager (North)Mandy Andrew0750 0606691
Service Improvement Manager (North)Susie Forbes0782 5926523
Service Improvement Manager (West)Amanda Platt0782 7232477
Regional Manager (East)Iona Philp0750 0126157
Regional Manager (West)Nigel Pacitti0774 8623283
Information Manager (East)Marie Curran0750 0606689
Programme OfficerFraser McJannett0141 2496577
0777 5407490
Mental Health Collaborative
Programme Manager (National)Ruth Glassborow0131 2445142
0777 5407497
Programme Officer (National)Rachna Dheer0131 2442377
0777 5497407
Regional Manager (North)Frances Wiseman0750 0126190
Regional Manager (West)Alana Atkinson0750 0126193
Regional Manager (South & East)David McCLay0750 0126191
Information Manager (North)Frances Matthewson0791 9298121
Service Improvement Manager (West)David Law0779 9063719
Service Improvement Manager (North)Caroline Paterson0779 9056922
Service Improvement Manager (South & East)Jennifer Russell0755 4332345
Information Manager (West)Vijay Gill0750 0606686
Information Manager (South & East)Paul Arbuckle0783 3047294
Clinical Lead in DepressionDr Michael Smith0141 3144079
Clinical Lead in ReadmissionsDr David J Hall0138 7244114
0771 4334073
Clinical Lead in DementiaDr Gary Morrison0138 7244393
0776 3598050
My Job Programme
Change AgentGwen Nicholson0131 2442390
0791 9298173
Change AgentLaurie Whyte0131 2442083
0791 9298174
Policy & Communications
Policy OfficerChristine Burrows

0131 2443009

Scottish Primary Care Collaborative*
Programme ManagerCatherine Buchanan0141 2496777
0778 6661936
Service, Innovation & Transformation
Programme ManagerHarriet Hughes0131 2443027
0792 0274517
18 Weeks PST
Programme ManagerGordon Davidson0131 2443796
0782 5011498
18 Weeks Programme
Programme Manager (National)Laura Jones0131 2442084
0782 5175220
0750 0606685
Project Support Officer (National)Esme Wilson0131 2443285
0791 9298109
Senior Information Manager (National)*Laurence Keenan0141 2496776
0750 0126147
Regional Manager (North)Kerry Wilson0750 0126154
Service Improvement Manager (North)Sally Wilson0750 0126155
Service Improvement Manager (North)Janet Harris0782 5386132
Regional Manager (South & East)June Watters0750 0126158
Service Improvement Manager (South & East)Katie Dutton0750 0126159
Service Improvement Manager (South & East)Jim Little0771 7355721
Service Improvement Manager (West)Michelle McNulty0750 0126156
Regional Manager (West)*Kirsty Murray0782 7284025
Information Manager (National)Kris Wright0131 2442844
0750 0883235


(* : Based in Glasgow)
(† : Staff working for more than one team)

Page updated: Monday, November 16, 2009