Planned Care Improvement Programme Vision
The Planned Care Improvement Programme is one of a number of combined initiatives being implemented and designed to support the NHS in Scotland to implement 'Delivering for Health'.
The vision of the Planned Care Improvement Programme is to optimise the flow of patients along their healthcare journey by improving their experience of assessment, diagnosis and treatment based on augmented, expanded, safe and reliable clinical systems.
This two year Programme will build on improvement endeavours such as the Outpatient Programme, the Unscheduled Care Collaborative and the growing evidence base of Clinical Systems Improvement Science from across the world. The programme will provide the framework to extend our knowledge and understanding whilst widening the application of these improvement tools and techniques across the NHS in Scotland.
The work-streams within the project will be centred upon the key patient flows of outpatient, day case, and elective activity, however cross cutting work-streams will include the use and implementation of Patient Focussed Booking and a referral governance framework. The programme will be underpinned by a flexible education and support structure that will seek to balance the goals of broad system change and the practical need to keep efforts manageable whilst achieving demonstrable results.