On this page:

Supporting Improvement "Applying Quality Improvement Science to Performance Challenges".

Contacts

Health Delivery Directorate
Improvement and Support Team (IST)
2E South
St Andrew's House
Regent Road
Edinburgh
EH1 3DG

istmailbox@scotland.gsi.gov.uk

Fax: 0131-244 2387

Supporting Improvement "Applying Quality Improvement Science to Performance Challenges".

IST supports the delivery of policy and key performance priorities and targets through the development and delivery of national improvement programmes that support specific HEAT targets:

  • 18 Weeks Service Redesign and Transformation Programme
  • Long Term Conditions Collaborative Programme
  • Mental Health Collaborative Programme
  • Provision of an on-line Continuous Improvement Toolkit
  • Development of capacity and capability for continuous improvement through training and educational events in technical and behavioural change management to support clinical systems improvement and service innovation
  • Provides support teams to help where performance challenges are identified.

In this section

National Improvement Programmes 2008-2011

The work of the new national support improvement programmes for 2008 - 2011.

Archived National Programmes 2004-2007

Archive for completed National support programmes for 2004 to 2007

Latest News

Find out the latest news here...

Events

Forthcoming training and workshop events.

Delivery Resources

Delivery toolkits and downloadable health management resources.

Contacts

Contact information for the Improvement & Support Team

Page updated: Tuesday, March 17, 2009