Glasgow (and Edinburgh) council have signed up to undertake the design phase of the development of a single framework for shared services, working with the Councils early adopters (North Lanarkshire and Renfrewshire (Fife and Scottish Borders)). This is linked with the diagnostic Pathway. They will continue working with the Improvement Service to further develop the toolkit to maximise opportunities and ensure that all local authorities can benefit from the approach. The key elements of the design phase are: • demonstrate the practical application of the common process model and update it in light of experience • provide the opportunity for continued joint development plans with early adopters in light of their diagnostics •identify implementation and benefit milestones •provide route maps for improvements and shared services and identify underpinning infrastructure (e.g. governance support, procurement, workforce issues, shared change support, ICT) •capture the options that provide opportunities for others and ensure that any operating models have the breadth of scope and provide frameworks for other councils/public sector organisations to take advantage of the service. The key deliverables of the design stage are: •Designs for implementing Best Models of Working / Target Operating Models •Detailed business case •Implementation Plan •Benefits Realisation Framework •Resourcing and Procurement Requirements •Governance and Programme Management Arrangements •Concluding report on how project was approached. The outputs are due to be completed by end June 2008. Work is underway to review these and the Diagnostic Pathway outcomes to create an agreed view of the shared priorities for the future. |