Useful Resources and Case Studies
Public Sector Leadership Event on Shared Services
Thank you to all who participated in this event. A link to the presentation slides for the Shared Services event held in Victoria Quay, Edinburgh on 24 June 2008.
Shared Services Forum
The Shared Services Forum is an on-line collaboratuve networking site where discussion forums, additional information on current projects and a sharing of good practice relating to shared services will take place. The Forum will be available to practitioners in both the Public and Private Sector. To become a member please contact the
Shared Services Team.
The
Shared Services Guidance Framework was published in December 2007. The document
provides information, education, guidance and case study examples to those considering and already on the Shared Services journey.
The
Improvement Service is devoted to improving the efficiency, quality and accountability of public services in Scotland through learning and sharing information and experiences.
The
Value for Money in public sector corporate services, A joint project by the UK Public Sector Audit Agencies report details indicator sets for managing and understanding the performance and value for money of HR, Fianance and Communications Technology, Procurement and Estates functions.
- The National Audit Office have published a report entitled Improving corporate functions using shared services.
Related Scottish Government Policy Areas
- Best Value arrangements exist to secure continuous improvement in the performance of functions by public service organisations. Continuous improvement seeks to balance quality and cost considerations, and is achieved with regard to economy, efficiency, effectiveness, the equal opportunities arrangements, and sustainable development.
- Efficiency is not about making cuts. It is about enhancing value for money, improving, improving public service and raising productivity. The Efficient Government Delivery Plans 2008/09 - 2010/11 were published in April 2008 and outlines the Scottish Government's commitment to delivering improved public services through clearer and simpler government.
- The Scottish Government's overarching purpose is to focus government and public services on creating a more successful country, which offers opportunities for all of Scotland to flourish through increasing sustainable growth. There are five strategic objectives underpinning that purpose - that Scotland should be wealthier and fairer; smarter; healthier; safer and stronger; and greener.