Allocation of Housing
Local authorities and registered social landlords must follow certain rules in allocating houses to ensure fairness.
You can read guidance on allocations that summarises the law and best practice. The Scottish Housing Regulator is responsible for inspecting landlords' performance and publishes standards which landlords should follow.
If you have a complaint about an allocation decision then you should contact your landlord in the first instance. If you feel that you have not been treated in accordance with the landlord's published rules then you may contact the Housing Ombudsman Service.
If you need paper copies of guidance or leaflets, email housing.information@scotland.gsi.gov.uk.