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Charter of Patient Rights and Responsibilities for People who use the NHS in Scotland - Consultation report

Charter of Patient Rights and Responsibilities for People who use the NHS in Scotland - Consultation report

Wednesday, September 26, 2012

ISBN: 9781782561194

The Consultation report provides details of the findings of the consultation on the Charter of Rights and Responsibilities for people who use the NHS in Scotland and action taken as a result of the consultation.

Executive Summary

The consultation paper sought views on six questions which focused on the content, accessibility, design, availability, the balance of rights and responsibilities and general views on the Charter.

A total of 63 responses were received by the consultation closing date with another four after the closing date. There was a general consensus amongst most of the respondents that the detail in the Charter was well pitched for raising public awareness of rights and responsibilities when using the NHS in Scotland.

Some respondents thought the Charter was too long, a bit repetitive and the level of detail given and terms used in the various sections was not consistent.

A complete review of the Content of the Charter has been undertaken and where it was considered appropriate revisions have been made to reflect the views expressed in the responses received.

Page updated: Tuesday, September 25, 2012