ISBN 978 1 78045 550 1 (Web publication only)
ISSN 2045 6964
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2 Digital Participation: Definition and Implications
What is digital participation?
The implications of digital participation
3 Review of Data Sources on Digital Participation
Sources of data on digital participation in Scotland
Ofcom: Communications Market Report
Scottish Household Survey
Oxford Internet Survey
Labour Force Survey
Measuring digital participation in the Scottish Government
Summary of the results of the surveys
Other sources of data on digital participation
Gaps in data on digital participation in Scotland
4 Evidence on the Barriers to Digital Participation
Who are the internet users and non-users?
Why do some people not use the internet?
Why does Scotland have relatively low levels of digital participation?
How to get people online
Recommendations for encouraging non-users online
Recommendation: action targets non-users who do not want to use the internet
Recommendation: action focuses on messages of the specific benefits of the internet
Recommendation: action that shows the internet as something that is easy to use and appropriate for everyone
5 Conclusions and Future Directions for Research
The views expressed in this report are those of the researcher and do not necessarily represent those of the Scottish Government or Scottish Ministers.