Scottish Government

ISBN 978 1 78045 417 7 (Web only publication)
DPPAS 12048

This document is also available in pdf format (381k)
The respondent information form and consultation questionnaire are available in MS Word format (115k)

Contents

Foreword

Introduction to the consultation

Introduction to the Code of Conduct

Section 1 - General obligations

Section 2 - Written statement of services

Section 3 - Communication and consultation

Section 4 - Financial obligations

Section 5 - Debt recovery

Section 6 - Insurance

Section 7 - Carrying out repairs and maintenance

Section 8 - Complaints resolution

Annex A - Extracts from the Property Factors (Scotland) Act 2011

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