Scottish Government

Revised September 2005
Dignity • privacy • choice• safety • realising potential • equality and diversity
ISBN 0 7559 4746 0
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On 1 April 2011 a new independent scrutiny and improvement body replaced the Care Commission - Social Care and Social Work Improvement Scotland (SCSWIS).
Contact SCSWIS on 0845 600 9527
or visit www.scswis.com

Contents

Introduction
Comments
Settling in (standards 1 to 7)
1 Arriving for the first time
2 Keeping in touch with people who are important to you
3 Care and protection
4 Privacy and dignity
5 Comfort, safety and security
6 Support arrangements
7 Management and staffing
Leading your life (standards 8 to 15)
8 You as an individual
9 Exercising your rights
10 Contributing to your care
11 Eating well
12 Keeping well - lifestyle
13 Keeping well - medication
14 Supporting your education
15 Supporting communication
Leaving school (standard 16)
16 Leaving school
Expressing your views (standards 17 and 18)
17 Concerns, comments and complaints
18 Advocacy
Annex A: Glossary
Annex B: Useful reference material