The Opportunities and Challenges of the Changing Public Services Landscape for the Third Sector in Scotland: A Longitudinal Study Year One Report: Baseline Findings

DescriptionBaseline findings from the first year of a three year qualitative longitudinal study on the third sector
ISBN9780755999767
Official Print Publication DateFebruary 2011
Website Publication DateFebruary 24, 2011

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ISSN 2045-6964
ISBN 978-0-7559-9976-7 (Web only publication)
DPPAS 11213

This document is also available in pdf format (901k)

This report is accompanied by a research findings

Professor Stephen P Osborne and Elric Honore
Centre for Public Services Research,
University of Edinburgh Business School
&
Sue Bond and Dr Matthew Dutton
Employment Research Institute,
Edinburgh Napier University Business School

Contents

ACKNOWLEDGMENTS

EXECUTIVE SUMMARY

1. INTRODUCTION
Structure of the Report

2. BACKGROUND AND CONTEXT

3 METHODOLOGY
Selection of case study and group work organisations
In-depth case studies
Three focus groups
Analysis

4 THE CONTRIBUTION OF THE THIRD SECTOR TO PUBLIC SERVICE DELIVERY
The Diversity of the Sector
Approaches to Service Provision
Other Features of the Third Sector
Summary

5 CHANGES TO THE POLICY ENVIRONMENT
The 2007 Concordat
Challenges working across many different local areas
Lack of a clear and cohesive policy steer and an 'accountability gap'
Increased 'Localism'
Community Planning Partnerships
Perceptions of CPPs
Other ways of influencing policy
Policy Priorities
Single Outcome Agreements
Summary

6 CHANGES TO THE FUNDING ENVIRONMENT
Funding Cuts
Funding Cuts
The Implications of Actual Funding Cuts
The Implications of Potential Future Funding Cuts
Tendering
Short-Term Contracts
Feedback and Dialogue with Funders
Quality versus Cost
Other issues in the tendering process
Summary

7 THIRD SECTOR RESPONSES AND CHALLENGES TO CHANGING ENIRONMENTS
Adapting Services
Core Funding and Internal Capacity
Diversifying the Funding Base
Alternative funding streams
Fundraising
Social Enterprise
Maintaining Competitiveness
Competitors
Summary

8 PERFORMANCE AND OUTCOME MEASURES
Variability in Measurement and Scrutiny by Local Authorities
Focus on Hard Outcomes and Added Value
SROI and Other Measures
Summary

9 PARTNERSHIPS
The extent of partnership working among TSOs
Success Factors
Shared Goals/Ethos and Clearly Defined Aims
Complementarity
Equality
Trust and Reciprocity
Commitment
Challenges in Partnership Working
Investing in Partnership
Formal versus Informal Partnership Working
Partnership versus. Competition
The Importance of Partnerships in Facing Future Challenges
Summary

10 PLACE AND RURAL ISSUES
Summary

11 CONCLUSIONS

APPENDIX A: AIMS AND OBJECTIVES OF THE RESEARCH
APPENDIX B: PARTICIPANTS IN THE CASE STUDIES
APPENDIX C: ORGANISATIONAL PROFILES
APPENDIX D: FLEXIBLE INTERVIEW SCHEDULE FOR CASE STUDIES (2010)
APPENDIX E: AGENDA FOR FOCUS GROUPS

GLOSSARY