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Summary
The report describes the results and background information for the GP Access Survey 2008/09. This was a large postal survey sent to a random sample of people who are registered as GP patients in Scotland, to find out about their experiences of getting to see their GP or other member of the practice team. Some key findings are as follows:
- 90% of patients in Scotland could access their GP practice within 48 hours.
- 75% of patients reported being able to book an advance appointment if they had tried to.
- In both cases, older people were more likely to report a positive experience.
- Females had more success with 48 hour access whereas males were more likely to be able to book an appointment in advance.
- In general, people in rural areas reported more positive experiences of access than those in urban areas.
- Smaller GP practices had more positive results in general than larger practices.
- People living in deprived areas were less able to book in advance, but equally able to obtain 48 hour access, than those in other parts of Scotland.
- Two thirds of GP practices had more than 90% of their patients able to obtain 48 hour access
- Almost 40% of GP practices had over 90% reporting that they were able to book in advance
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