| Description | The Framework aims to support NHSScotland as part of an ongoing commitment to evidence based clinical practice by improving consistency of care, reducing clinical variation and creating the right cultural and organisational conditions required to support change. |
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| ISBN | (Web Only) |
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| Official Print Publication Date | June 2009 |
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| Website Publication Date | June 22, 2009 |
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Achieving financial balance through: quality improvement; consistency of care; service delivery and patient experience.
ISBN 978 0 7559 9040 5
This document is also available in pdf format (1mb)
Contents
Foreword
Executive Summary
Section 1: Introduction
1.1 Background
1.2 Context
Section 2: Programme Content
2.1 Aims and Objectives
2.2 Programme Scope
2.3 Progress to Date
Section 3: Strategic Framework
3.1 The Efficiency and Productivity Landscape
3.2 Information and Intelligence
3.3 Performance Management and Monitoring
3.4 Improvement Support
3.5 Workforce Development and Modernisation
3.6 Other Key Relationships
Section 4: Delivery Framework
4.1 Strategic Approach
4.2 Core principles
4.3 Supporting Delivery - The Delivery Model
4.4 Measuring and Monitoring
4.5 Benefits
Section 5. Supporting Delivery
5.1 Supporting Delivery - Creating the Right Culture
5.2 Supporting Delivery - The Priority Workstreams
5.2.1 Improving Consistency of Care - Clinical Practice
5.2.2 Drugs and Prescribing
5.2.3 Procurement
5.2.4 Workforce
5.2.5 Support Services
5.2.6 Estates and Facilities
Section 6. Programme Management and Governance
6.1 Overall Governance Structure
6.2 Steering Group Membership
6.3 Role of the National Efficiency and Productivity Steering Group
6.4 Resources
6.5 Managing Risk
Section 7. Programme Workplan
7.1 Overview
7.2 Work Plan 2009/11
Appendix 1: Better Health, Better Care "Efficiency Commitments"
Appendix 2: 2009/10 E' HEAT Targets
Appendix 3: Efficiency and Productivity Self Assessment Diagnostic Tool
Appendix 4: Potential Productive Opportunities
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