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Acknowledgements
We would first like to acknowledge the owners and managers who gave us their time to answer our questions and explain their business and skills strategies to provide the core of this report. We are also indebted to the many experts we consulted who provided invaluable insights into the operation of product markets in the various sectors we investigated as well as advice on which employers to approach. These include in the Food and Drinks sector, Amanda Brown of Scotland Food and Drink, Susan Beattie of Scottish Enterprise, Kelvin Thomson of Improve Ltd Scotland; in Financial Services, Gill Connelly, Interim National Manager of the Financial Services Sector Skills Council, Kirsty Baker of Scottish Financial Services, Alan Thornburrow of Scottish Investment Operations and Giles Cuthbert of the Chartered Institute of Bankers Scotland; in the Energy and Utilities sector, James Brown and Bob Windmill of EU Skills; in the Creative and Cultural sector Caroline Parkinson of Creative and Cultural Skills and finally in Hotels, Ian Herbert of the Scottish Tourism Forum and David Allen of People 1st. We would also like to record our appreciation for the valuable comments and support received from Futureskills Scotland. However, full responsibility for the contents of this report rests with the authors.
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