The Scottish Government

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Hal Pawson, Emma Davidson, Filip Sosenko, John Flint, Judy Nixon, Rionach Casey, Diana Sanderson
Herriot-Watt University, Sheffield Hallam University and Mill Mount Consulting

ISBN 978 0 7559 7533 4 (Web only publication)
ISSN 0950 2254

This document is also available in pdf format (1.6mb)

CONTENTS

Acknowledgements

Executive Summary

1. Introduction
1.1 The research and its key objectives
1.2 The policy context
1.3 Existing evidence on impacts of 'whole family' approaches to anti-social behaviour
1.4 Evaluation methodology
1.5 Structure of the report

2. Project Origins and Organisational Arrangements
Chapter summary
2.1 Chapter scope
2.2 Background to Project establishment
2.3 Project aims
2.4 Service procurement, staffing levels and recruitment
2.5 Service provision model, scale of activity and target groups
2.6 Referral/assessment processes
2.7 Project governance and inter-organisational relationships
2.8 Funding

3. Referrals to the Projects
Chapter summary
3.1 Background
3.2 ASB history prior to referral
3.3 Characteristics of families referred
3.4 Violence within the family and risk of family breakdown
3.5 Housing circumstances

4. Supportive Interventions
Chapter summary
4.1. Introduction
4.2 Support planned
4.3 Delivering Project support

5. Working with the Projects: Service User Perspectives
Chapter summary
5.1 Chapter scope and structure
5.2 Housing histories
5.3 Social connectedness
5.4 Ill health, family breakdown and family violence
5.5 Behaviour leading to referrals
5.6 Relationships between service user families and the Projects
5.7 Aspirations for the future

6. Project Support Outcomes
Chapter summary
6.1 Chapter scope and sources
6.2 Reasons for case closure
6.3 Impacts of Project support as judged at the point of case closure
6.4 Sustainability of improved lifestyles, relationships and behaviour

7. Analysis of Project-Related Costs and Cost Consequences
Chapter summary
7.1 Overview
7.2 Methodology
7.3 Activity data for the Projects
7.4 Cost data for the Projects
7.5 Estimated unit costs for the Projects
7.6 The potential cost consequences
7.7 Answering the research questions

8. Conclusions
8.1 Study limitations
8.2 Findings in relation to research questions
8.3 Concluding reflections

Annex 1 - Service User Experiences of Project Support: Additional Material
A1.1 Views of the referral process
A1.2 Understanding of the role of Support Plans
A1.3 Working with the Projects
A1.4 Views on Project support outcomes

Annex 2 - Methodology for Service User Interviews

Annex 3 - Potential Cost Consequences Methodology & Literature Review
A3.1 Introduction
A3.2 Methodology
A3.3 Costs of similar projects
A3.4 Short-term cost savings
A3.5 Longer-term cost savings
A3.6 Conclusions

References

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.

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