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4. WORKING IN PARTNERSHIP
4.1 GENERAL
4.1.1 Everyone should have the chance to learn regardless of their background or current personal circumstances. Our aim is to ensure that people can access learning opportunities that provide the best match to the needs and aspirations of the individual. For some people this may mean accessing provision in a college or university; for others it might mean attending educational provision delivered in a community or other setting.
4.2 PRINCIPLES
4.2.1 These are that:
- The learner must be fully involved in discussions and decisions about an appropriate education placement and the decision making process.
- Schools must liaise with colleges/universities and other agencies when a pupil has indicated an intention to go on to college/university.
- The needs and aspirations of the individual must be at the centre of any decision taken regarding an appropriate education placement.
- Statutory agencies - colleges, universities, local authorities (both education and social work departments) and NHS boards must work together to ensure the most effective and appropriate learning opportunities are offered to students.
- Colleges and universities are primarily responsible for the provision of education making adjustments where these are necessary to meet the learning needs of the individual.
- Local authorities, social work services and health boards are responsible for the provision of personal and health care where an assessment has identified a need for such support.
- Providers of post-16 education should demonstrate a commitment to inclusiveness recognising the diversity of the student population. Where colleges and universities identify a need for support by other agencies, for example, social work and the health board, they will agree with the student and liaise with the appropriate agency to discuss how best support can be provided and will liaise with the student and the appropriate agency to discuss how best support can be provided.
- The learner's needs will only be discussed between agencies with the learner's explicit consent.
4.2.2 In relation to the transitional arrangements of a child or young person from school to college placement, the Education (Additional Support for Learning) (Scotland) Act 2004 provides for children and young people who may lack the capacity to give their views; for example, where they are incapable by reason of mental illness, developmental disorder, learning disability, or are unable to communicate because of a physical disability. The Act allows for parents to speak for their child, or young person, where the child or young person lacks the capacity to express a view. However, the Act makes clear that children and young people should not be treated as lacking in capacity by reason only of a lack or deficiency of communication where an alternative means of communication or interpretation would assist the child or young person to make their views known. Further information can be found in chapter 6 of the supporting children's learning code of practice which can be viewed at http://www.scotland.gov.uk/Publications/2005/08/15105817/58187
It is also worth noting the arrangements for decision making under the Adults with Incapacity (Scotland) Act 2000. An adult under this legislation is someone aged 16 and over.
The Act can be viewed at http://www.opsi.gov.uk/legislation/scotland/acts2000/asp_20000004_en_1
4.3 SUCCESSFUL PARTNERSHIPS
4.3.1. We expect all agencies to sign up to partnership principles and give a commitment to develop a local partnership agreement. Colleges, universities, local authorities and NHS Boards have distinct roles to play in ensuring that students with additional needs are supported while studying in a college or university. Each has statutory duties which are outlined in earlier sections of this document. It is important that each of the agencies involved work together to ensure that appropriate support is put in place for the student and that its success is monitored regularly.
4.3.2 Successful partnership working requires the commitment of all parties to deliver effective and efficient services. It also requires each of the agencies involved to have a clear understanding of the roles and responsibilities of all partners and to work closely together in assessment, planning, implementation, monitoring and reviewing support arrangements.
4.3.3 Local partnership agreements between colleges, universities, local authorities and NHS Boards should be established to ensure that there is:
- ongoing discussion about the provision of support;
- commitment to the provision of that support; and
- understanding of roles and responsibilities
4.3.4 Where other local partnerships exist whose remit already partly covers the issues discussed in this document or whose remit could be extended then this could be considered. However care must be taken to ensure that this has the agreement of all partners involved in that partnership and that all relevant agencies which need to be involved in delivering Partnership Matters are engaged.
4.3.5 Local partnerships should consider opportunities for joint training sessions and job shadowing.
Case Study - Staff Development in Aberdeen College One of the key strengths of the Partnership is the sharing of ideas and building of strong links, which are followed up with individual agencies, services and schools in Aberdeen City and Aberdeenshire. This is primarily done through meetings and information sharing sessions. This links to continuous professional and staff development through sharing information and developing ideas. - Careers Service arranged a development day looking at opportunities for students through school link programmes, courses for students who had left school and support available. The development day included representatives from local schools, agencies and support services. College staff were among the presenters, followed by workshops which were linked to the presentations.
- Aberdeen City is currently arranging workshops linked to students' transition from school to further education and employment. These workshops involve all partners developing ways to support pupils' progression after school. This involves developing care packages and support so services follow the pupil after they leave school with particular emphasis on the 16-24 age groups.
- The College had developed leaflets for all the courses delivered to students with additional support needs. However during these meetings we decided to improve the publicity we had in this area by giving potential students more information about current students and work they do through Newsletters and publicise courses available. The June Newsletter was sent to all partners including agencies and schools, which proved popular and will be repeated 3 times a year. A DVD with clear audio descriptions is currently being developed to help all students and in particular students who lack confidence or on the autistic spectrum so they can become more familiar with the College before they start. The DVD will show the main areas across the 4 College sites they are likely to use.
- Aberdeen College has a development day planned for October as part of the College awareness week The College is inviting an external company - 'Jisc' to the development day to address inclusive technologies for Partners and College staff.
- The College holds information and development meetings regularly throughout the year to disseminate information on support available to all students on mainstream and discreet programmes. These meetings are held with Guidance, Support staff and Curriculum staff. There are also meetings held with local schools and agencies who have students attending Aberdeen College and with Partners who also receive regular feedback on support offered by the College.
- Aberdeen College and the National Autistic Society have had a development morning for guidance tutors which proved popular with staff.
- Further staff development from all partners is planned for the annual October Awareness week. The previous awareness week was very popular and included presentations to students and staff from the National Autistic Society, Grampian Society for the Blind, Skill Scotland and Sign language workshops. Our own staff delivered information on support available through the Learning Development Centre. The Lung Ha Theatre group delivered a presentation on raising awareness of disabilities. The awareness week is planned to be expanded further with all partners keen to participate this year.
- Skill Scotland, The National Autistic Society and College Learning Development Centre have developed presentations which have been shown on the College plasma screen linked to disability awareness and support available.
This development is a result of strong partnership links and commitment to supporting the learner. |
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Case Study - Partnership working in a small college Mark applied to a college to do an HNC course in Business. The application form included questions about additional needs so the college knew at an early stage that Mark had communication support needs. The college discussed his communication needs with Mark in detail as soon as it received his application form. The college was small and unable to employ a large number of specialist staff. However, the college had a partnership agreement with a number of local organisations and the Local Authority to meet student needs which may arise. The college contracted in a BSL Interpreter from the Local Authority Communication Support Unit to cover the hours when Mark would be in college and provided a note-taker for certain classes where this was appropriate. Before term began, college staff were given training in Deaf Awareness by a local voluntary organisation. |
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Case Study - Partnership working to support students with complex needs Teens+ (Transitional Education Extra Needs Support) believes that young people with complex needs and communication difficulties will obtain long-term benefit from the provision of tailored, education-based programmes designed to support their transition from school to adult services. ( www.teensplus.org.uk ) This project was established in February 2006. Teens+ is registered as a charity and is run and managed by Sleep Scotland. Jewel and Esk College has been a key partner from the start. The project was designed to fill a gap in post-school education for school leavers, many of whom have autistic spectrum disorders, for whom other options were not appropriate or accessible. Individual education Programmes The students follow individualised programmes that include; - Communication and Social Skills
- Literacy and Numeracy
- Independent Living skills
- Music, Art and Drama
- Work Preparation
- Leisure and recreation
The college has contributed to the development of Teens+ in the following ways; - Course design
- Individual Learning and Support Plans
- Educational target setting
- Adult Literacy input
- Teens+ staff training - including shadowing college staff
- Self-evaluation based on HMIe quality framework.
- Membership of the Steering Group and Sleep Scotland Board.
Other Partners - Parents have also been key partners in this project and contribute significant funding using Independent Living Funds.
- The City of Edinburgh Council has also contributed directly and provides transport.
- Edinburgh Leisure provides support for a number of leisure activities.
- NHS Teams have also been involved providing Speech and Language Therapy and Challenging Behaviour guidance and support, as well as staff development.
Measures of Partnership Success - Creating a new model of post school education for people with complex needs and communication difficulties which could be replicated in other areas.
- High level of enthusiasm and commitment from the young people.
- Individual success regarding work placements for three students.
- Positive feedback from parents
- Positive feedback from Teens+ and college staff regarding the sharing of good practice
Teens+ is now in its third year and are already planning for what comes next, including a new intake in 2009. One local authority has made an initial visit to see if this model could be copied locally. |
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Case Study - Diversity of membership within a Partnership Forum Representatives from: Banff and Buchan College - Paul Sherrington, Chair, Depute Principal
- Stewart Chalmers, Client Services Manager
- Liz Gault, Curriculum Leader, Special Education Manager
- Mary Stephen, Learner Development Manager
- Susan Gall, Student Services Officer
Aberdeenshire Council - Vaughan Jennings, Senior Education and Recreation Officer
- Deanna Cruickshank, Social Work Manager (Adult Day & Employment Services)
LEAD Scotland - Lynda Wilde, Training & Development Officer
- Val Smith, Aberdeenshire Organiser
NHS Grampian - Susan Carr, Learning Disability Joint Future Manager
- Lynne Gess, Health Team Leader for Adults with Learning Disability (North)
- Skills Development Scotland
- Jim Pennington, Manager - Aberdeenshire
Jobcentre Plus - Gillian Robertson, Pathways to Work Manager
The group has developed well, building on the existing strong relationships between member organisations and a clear aim to focus on the needs of students. Member organisations have remained committed to the meetings and have ensured continued attendance despite personnel changes. Job Centre Plus has joined the group to enable better transition arrangements for those students that need additional support and/or fall into the category of those needing more choices and more chances. This has strengthened our ambition to provide seamless transition both into and from the College. Major benefits that have resulted from the partnership include shared CPD. College staff have attended staff development sessions organised by both NHS Grampian and Aberdeenshire Social Work. The College has adopted Aberdeenshire's policy on the Protection of vulnerable adults and staff have received training in the implementation of this policy. Recently, as a consequence of the group's wish to see clients more involved, the group has invited the College's Student Services Officer to join the group to articulate the voice of the learner. With regard to transition: A student with particular behavioural difficulties from a local special school attended college for a day a week as part of the link programme. During this year he was accompanied by an auxiliary for the school and paid for by education. During this period there were regular meetings between college, education and social work. At the point at which he could come to college full time it was agreed that he should continue with 1:1 support and this was paid for by the special school. At the next point of transition, social work accessed funds from the Independent living fund to enable a key worker to come to college and shadow the student and the auxiliary for 1 month prior to the student moving onto day services. Throughout this process all parties met regularly. |
4.4 SETTING UP A PARTNERSHIP
4.4.1 Partnerships are about sharing responsibilities and ensuring that tasks or support services are carried out by those best suited to do so. If partnerships are established well, the productivity is higher than if each partner worked separately.
4.4.2 Partnerships must recognise the statutory obligations of each partner. Partnerships should also be clear about what is to be achieved.
4.4.3 This is why partnership working will need to be flexible to meet the different needs of the student population.
4.4.4 The setting up of a partnership forum or the joining of an existing forum can involve a number of different options, these include:
- setting up of a formal local partnership group such as
1. Banff and Buchan Partnership Forum which involves partners from Banff and Buchan College, including representatives from the school/college partnerships department, learner support department, student voice representative (a member of staff who works closely with the student association), Aberdeenshire Council (education department and social services), Skills Development Scotland, LEAD, and Job Centre Plus.
2. Glasgow College of Nautical Studies Partnership Advisory Group which involves the college, Glasgow Caledonian University, Glasgow City Council (Educational Psychologist and Additional Support for Learning Quality Improvement Officer), National Autistic Society, Careers Scotland and NHS greater Glasgow and Clyde (Occupational Therapists).
- setting up of a regional partnership group such as the Lanarkshire Forum which involves six colleges, representatives from different departments from across two local authority social work departments, Lanarkshire Health Board, Key Housing and EnAble. For further information see Annex B
- setting up thematic partnership groups (for example a Mental Health network).
- using an existing alternative groups such as a Community Planning Partnership (CPP) Group or Community Health Partnerships (CHP).
- joint working with existing local partnerships such as CHPs and Community Health and Care Partnerships (CHCP).
4.4.5 Institutions should consider which type of partnership forum arrangements best suits their student's needs. For example if a university attracts students from their local area they may wish to consider joining an existing local or regional partnership matters forum.
4.4.6 It is useful if partnership agreements, for example see Annex G, include the following:
- a statement of the purpose of the partnership;
- a commitment by all partners to delivering quality services to meet needs of individuals;
- an understanding and agreement of roles and responsibilities of key partners - may vary locally but must work towards the same aims and principles;
- general statements of obligations, covering attendance at meetings, communication, information sharing, acceptance of shared values and joint decision making; and
- a delivery plan that is clearly understood by all parties with clear milestones and monitoring mechanisms.
4.4.7 In developing these partnerships it may be helpful to:
- Undertake an audit of services - mapping resources, establishing current levels of and standards of service provision and identifying gaps in provision.
- Establish local targets that are specific, measurable and time bound.
- Consider opportunities for sharing training resources.
- Publicise the partnership agreement.
- Review annually and revise where needed.
Case Study - Cross Border Partnership Working (Lanarkshire Forum) Prior to the publication of Partnership Matters, colleges had numerous good working arrangements with key agencies and front-line colleagues to support the additional needs of vulnerable learners. Partnership Matters Forum: Lanarkshire was developed with colleagues from Colleges, NHS Lanarkshire, Third Sector agencies; and both North and South Lanarkshire Local Authorities coming together every 2 months to look at good practice and build closer multi-agency partnership working. The Forum is hoping to use a joint Partnership Protocol, agreeable across Lanarkshire, outlining the types and levels of information required by those involved in the lives of our learners. It is hoped this protocol could underpin a framework for the support partner agencies provide whilst reflecting different college approaches. The Forum has 1. undertaken a self-evaluation exercise in order to identify the strengths and developmental needs of the group; 2. considered the merits/ drawbacks of formal Partnership Agreements/ Protocols. This has led to a common strategic agreement being developed hopefully to be ratified later in the year; and 3. organised an event to promote involvement and hear the learner voice; and 4. is developing a mission and a vision statement. The college sector experience was that local colleagues had limited knowledge of the Partnership Matters document restricting development of effective transition arrangements. The Forum provides a vehicle for increased awareness of the document and its underlying principles and arrangements. The original Partnership Matters document has been useful in providing clarification of the respective roles of Colleges, Social Work, the NHS and third sector organisations to local front-line partners and their managers. Partnership Matters has supported programme leaders to secure the appropriate types and levels of non-educational, personal support for learners with additional needs. The Forum is an operational group which also looks at the wider picture. The opportunity to share information and update on changes to the organisation of local services allows planning to more readily match emerging needs. It is hoped that the work of the Forum will influence strategic management and in time good partnership relations which will facilitate a strategic level agreement. Further details about the Lanarkshire Forum are contained in Annex B |
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COMMUNITY PLANNING PARTNERSHIPS
4.4.8 The Local Government in Scotland Act, 2003, places a duty on each Local Authority to initiate, facilitate and maintain a Community Planning (CP) process for its area. The aim of the process is twofold, to make sure that people and communities are genuinely engaged in decisions about services which affect them, and for organisations to work together to provide better public services. Key public service delivery organisations (NHS Boards, Joint Police Boards, Joint Fire Boards, Scottish Enterprise and Highlands and Islands Enterprise and Regional Transport Partnerships) are also under a duty to participate in the process. Other partners are involved according to local need, for example, voluntary and private sector organisations. Colleges are often involved, as well as universities in some instances.
4.4.9 Many of the organisations involved in partnerships will ensure that people can access learning opportunities. Local structures vary but it may be possible to undertake this work as part of, or make links with, a wider CP forum looking at, for example, issues for young people or lifelong learning. This allows for a two way communication, drawing in relevant information and contacts from the wider Community Planning Partnership (CPP) but also allowing issues identified to be fed in to groups working on wider service delivery.
4.4.10 CPPs use a variety of forms of community engagement to build up a picture of the views and concerns of the communities they work with. They may find it useful to be able to access the views of young people with additional support needs via work being carried out by colleges and universities, and their partners. Or, it may be useful for groups working to support students with additional needs to make links to demonstrate to partners the wider context and value of being involved.
4.4.11 CPPs also form the "corporate extended family" for Looked After children, young people and care leavers. The members of the family should all work together to meet the needs of the young people in their care, in a child-centred way.
4.4.12 More information on Community Planning including an advice note on partnership working and on engaging children and young people in CP can be found on the Community Planning Website at www.communityplanning.org.uk.
COMMUNITY LEARNING AND DEVELOPMENT PARTNERSHIPS
4.4.13 Community learning and development (CLD) is learning and social development work with individuals and groups in their communities using a range of formal and informal methods. A common defining feature is that programmes and activities are developed in dialogue with communities and participants. The CLD's main aim is to help individuals and communities tackle real issues in their lives through community action and community-based learning
4.4.14 In order to maximise the contribution these approaches can make, local partners need to continue to build a clear identity for community learning and development and stronger cohesion between the various actors involved. The various networks and professional associations that represent the broad range of managers and staff in this area, across a wide range of disciplines and sectors have an important role to play in spreading this message.
4.4.15 Each of the 32 Community Planning Partnerships in Scotland has responsibility for developing a partnership approach to CLD (often through the formation of Community Learning and Development Partnerships, or equivalent structures). Membership includes the local authority alongside a range of other partners, often including third sector organisations, the NHS, the local colleges and universities. Partners should consider how local CLD partnership structures can contribute to delivering the aims and objectives of Partnership Matters.
4.5 PROVISION OF EDUCATIONAL SUPPORT, PERSONAL CARE AND HEALTH CARE
EDUCATIONAL SUPPORT
4.5.1 Colleges and universities offer comprehensive educational support to assist students to participate in and benefit fully from their further and higher education.
4.5.2 Further Education students who have extra costs arising from their disability whilst studying a further education course at college can apply for an Additional Support Needs for Learning Allowance. This allowance is not income assessed, and the college decides the amount that a student can receive. Students can apply to their college for this allowance to meet disability-related study costs. For example, to buy additional software for a computer, Braille paper, or if they have extra photocopying charges.
4.5.3 Students undertaking a higher education course at college or university may be able to receive extra funding from the Disabled Students' Allowance (DSA). This allowance is intended to cover any extra costs or expenses a student will have while they are studying, which arise because of their disability. The DSA is not income assessed, and the amount that a student can get depends on what their needs are. The DSA is not intended to pay for:
- disability-related costs that the student would have whether they were a student or not;
- study costs that every student might have.
4.5.4 DSA is made up of three parts:
Case Study - Disabled Students' Allowance Following the outcomes of the needs assessment, Emma applied to the Student Awards Agency for Scotland (SAAS) for the Disabled Students' Allowance (DSA) to pay for her disability-related study costs. She used this to pay for a laptop with screen-reading software and a Braille PDA. With Emma's permission, the university's Disability Office contacted Emma's tutors to explain her support needs, and arranged for electronic copies of all lecture notes to be sent to her before lectures. The Disability Office also liaised with the placement provider to discuss Emma's specific needs. |
4.5.6 A short guide to funding available for further and higher education disabled students is available at Annex J. Information leaflets which provide more detailed information on this funding can be viewed at: http://www.scotland.gov.uk/Topics/Education/Funding-Support-Grants/FFL/Publications
PERSONAL AND HEALTH CARE
4.5.7 Local authorities arrange provision of personal care when they have assessed the individual as being in need of that service. Personal care may include assisting with personal hygiene, eating requirements, medical treatment or medication and also assistance with regard to the general well-being. Examples of this support include helping the person to go to the toilet, assistance with the preparation of food, assistance with taking medication at required times, the provision of memory and safety devices and behaviour management and psychological support. This support will be care managed by an appropriate person in light of the need assessed through the single shared assessment process. Where a student receives self-directed support (a direct payment), it may be used to secure the provision of that support from a support or care worker.
Case Study - Administering of Medication Stuart applied to a small local college to take a course in Independent Living Skills. During a review of Stuart's community care needs within the single shared assessment, his need for professional assistance with taking medication within the college setting was considered. With Stuart's permission, the local NHS Board discussed Stuart's needs with the college. The Health Board agreed that it would provide a Health Professional to attend college at particular times to assist Stuart with taking medication, which they do when Stuart is at home. The college provided secure facilities for storing the medication during the day. The Health Board also trained relevant college staff in what to do in any emergency situations concerning Stuart's medication needs. |
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STUDENTS WITH HEALTHCARE NEEDS
4.5.8 The type and range of health care needs faced by individuals is wide and varied. It could include issues with regard mental health and well-being, physiotherapy, speech therapy. Because of the diverse needs engagement with different parts of the NHS may be required.
4.5.9 In some cases, students will need to take, or be given, medication while attending college or university. Needs for medication will vary but may include asthma, diabetes, mental health problems, epilepsy or severe allergic conditions (anaphylaxis). A student's need for medication will be outlined in their care plan.
4.5.10 Care plans can be held by different people in different situations including the individual student themselves, social workers, health workers or family members. However if an individual is in receipt of supported living services, then it would be expected that their service provider should have a copy of their care plan. Care plans should be part of the transition discussions and if necessary, then be discussed by the Partnership Forums
4.5.11 Under the requirements of the Disability Discrimination Act, colleges and universities must make reasonable adjustments to ensure that students with a disability are not placed at a substantial disadvantage. In the case of students with health care needs, this is likely to include a reasonable adjustment by the college or university to allow medication to be administered.
4.5.12 Colleges and universities will wish to ensure that they are clear at an early stage of the arrangements for a student's health care needs, in particular, the administration of medication. Colleges and universities may wish the student to provide written confirmation of their medication requirements and details of the procedures to be followed in an emergency. A sample form for this purpose is included at Annex D of this document.
Case Study - Partnership Working and Halls of Residence (Heriot-Watt University) This case study is an example of collaborative working between NHS, Social Work, The Scottish Society for Autism and Heriot-Watt University Student Welfare Services in support of a student with Asperger's Syndrome. Student X has a diagnosis of Asperger's Syndrome. Prior to commencing studies, the student had several orientation sessions over the summer to familiarise himself with the layout of the campus plus the academic, leisure and accommodation facilities available. During this period, he was also introduced to key academic and support staff members. It was recognised from the outset that the student would need support in managing daily living skills such as budgeting, cooking, laundry etc. This would be his first experience of living away from home and he had few skills in independent living. It was also recognised that he may need help with integrating into the social aspects of University life given his limited communication skills. Through funding by his local Social Work department, the Scottish Society for Autism was employed to support the student with daily living skills, social integration and help with many of the frustrations the student experienced at the start of his course. In addition, further support was funded through DSA to support the student with organising his time, managing his academic work load and providing 1:1 support in laboratory situations or in group work. Year 1 was a testing time for the student and difficulties ensued with personal relationships, mental health and ultimately, self harm. A number of professionals in addition to the Disability Service within the University became involved in his support including medical and counselling staff. Case conferences, attended by University staff and external agencies were held every term to review progress and monitor support. Ultimately, through this process of multi-disciplinary/inter-professional co-operation, the student settled into University life and is now in Year 4. He continues to receive support from his Social Worker, the SSA and the University Disability Service but is now very much in control of managing his own support where he identifies where he needs help. The student hopes to continue with his studies at the University and plans to undertake a Masters course following successful completion of his degree. |
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4.6 TRANSPORT
4.6.1 As part of the single shared assessment it is good practice for mobility and arrangements for a student's access to college/university to be considered. Where an assessment identifies transport as an issue then specialist transport should be provided to and from the college/university unless the student has a vehicle provided under the Motability scheme (see below). However there is no duty on local authorities to provide transport simply because a student lives far from the college or university.
4.6.2 Neither is there a specific duty on colleges and universities to provide transport to and from the institution. Where lack of transport is the barrier to a disabled student attending an institution and the student has not been assessed by the local authority as having a need for assistance with transport, under the Disability Discrimination Act 1995 (as amended), colleges and universities must consider whether a reasonable adjustment can be made to overcome that barrier.
4.6.3 In some cases there will be a clear responsibility on social work services to provide transport for a student. In many other cases, there will be no assessed need and therefore it will be for individual local partnerships, keeping in mind the principles outlined in section 4.2.1, to reach agreement on how transport for students can best be provided and funded.
Case Study - Rural transport and training to use transport A key issue for rural areas is transport and the Banff and Buchan College Partnership Forum have developed innovative solutions to enable independent travel. The College runs a network of buses but a small number of vulnerable students required travel support. The local authority built capacity within the voluntary sector who then recruited and trained volunteers that would accompany students to College, volunteers were then offered training places at college. This scheme has developed and the Council are now developing training programmes to enable independent travel for similar clients. |
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Case Study - Role of Social Work and Transport Susan was keen to get some IT qualifications so that she could get into permanent employment. Susan used a wheelchair and needed support to build up her confidence to learn. Susan's social worker assessed her care needs in a single shared assessment and referred her to a voluntary organisation who provided supported IT training. The Social Work Department funded taxi transport to the learning centre, and the voluntary organisation provided support with personal care and learning. |
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Case Study - Transport Helen applied to undertake a course in Personnel Practice. The college she attended was some distance from her home but the course was a specific one which would help her progress in her career as a HR Assistant and was not offered in her local area. On her application Helen indicated that she was blind and that she would be accompanied by a guide dog in college. Helen was allocated a named member of lecturing staff from the Student Support Team who met her to discuss her individual support requirements. Having received a support needs assessment, reading and writing software was purchased for her by the college and installed on a college laptop which she was able to use for the duration of her course. The college also arranged for course notes to be scanned and put onto a computer disk for Helen to use. The college contacted a local voluntary organisation which provided guide dog assistance and arranged for orientation around the college for Helen and her guide dog so that they could familiarise themselves with the college. Helen contacted her local social work department regarding travel funds for her journey to and from college. Once the local authority had completed their assessment Helen was able to use these funds to arrange transport with a local taxi company. Helen also received on going support from the college and they also provided assistance in helping her catch her taxi. |
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4.6.4 Students undertaking a full-time higher education course may also be eligible to apply to SAAS for help with the cost of daily travel to their college or university. The amount a student might get is dependent on their income. If a student is living away from home, they may claim one return journey for each term or semester to and from their term-time residence, in addition to term-time travel to and from their institution. Students are required to pay a certain amount of the yearly total. Further information about this cost is available on the SAAS website and can be viewed at http://www.saas.gov.uk/student_support/travel_expenses.htm
4.6.5 Students may also have extra travel costs because of their disability, for example, they may need to travel by taxi rather than bus, or they cannot walk a short distance. If this is the case, the student can apply to SAAS for their travel costs to be paid under DSA. Students are required to provide SAAS with evidence that they cannot use public transport for disability-related reasons, and give details of any reasonable additional costs with competitive estimates where possible. There may be some instances when it would be more appropriate for the student to stay in halls of residence or in accommodation near to their institution rather than travelling by taxi for several hours to and from their institution. If students with a disability are unable to get funding from SAAS towards travel costs, then they may be able to get funding from their local social work department.
4.6.6 Part-time higher education students are not eligible for funding towards travel costs from SAAS. However they may be able to get funding from their local social work department or by applying to their college or university's Discretionary Funds.
4.6.7 Part-time further education students can apply to their college for help with travel costs for the days they travel to college, depending on college criteria. This allowance is income assessed unless the student is under 18. Additional travel expenses may be available for students with extra travel costs because of their disability. If part-time further education students are unable to get funding from their college for travel costs, then they may be able to get funding from their local social work department.
4.6.8 Looked after young people and care leavers may be financially supported by Local Authorities through Section 29 and Section 30 of the Children (Scotland) Act 1995. These sections enable Authorities to consider financial needs in respect of support in a range of areas up to age 21 years and beyond if a young person meets specific criteria. Further information can be found in the Supporting Young People Leaving Care in Scotland Regulations and Guidance http://www.scotland.gov.uk/Publications/2004/03/19113/34719
DISABILITY LIVING ALLOWANCE AND MOTABILITY
4 .6.9 Motability, an independent charity, was created to help disabled people in receipt of the higher rate mobility component of Disability Living Allowance (DLA) or the War Pensioners' Mobility Supplement (WPMS), and their families become more mobile by allowing them to use these benefits to buy or lease a new or used car, powered wheelchair or pavement scooter. Qualification for the highest rate of mobility component of DLA is on the basis that someone is over the age of three and is unable, or virtually unable to walk
4.6.10 Under the current scheme rules a contract agreement can only be entered into by or on behalf of someone who has been awarded the higher rate mobility component of DLA (or WPMS) for 12 months or more. Awards of DLA can only be made in accordance with the legislative requirements. Under the care scheme, vehicles can be driven either by the disabled person or on their behalf as a passenger with up to two nominated drivers.
4.6.11 While there is no obligation for anyone to spend their award of mobility component of DLA on costs relating to mobility it is expected, however, that if a student receives either the lower or higher rate mobility component of DLA then they will be expected to use this to provide them with their transport to and from the college or university. There may, however, be some exceptional cases when a student is unable to use their DLA and this should be taken into account during their needs assessment process.
4.7 REASONABLE ADJUSTMENTS
4.7.1 As per the Disability Discrimination Act 1995 (see section 2.1.9), in order for a college or university to make a reasonable adjustment for a student, it must first be aware of the needs of an individual. When a student is making the transition from school, the relevant local authority should liaise with the college or university about the requirements of the actual course, including possible work placements or studying abroad, and support arrangements well in advance of the transition. The college or university's own literature should also seek to obtain early information from all students about their support needs. This will allow the college or university to:
- Consider what reasonable adjustments can be made to meet the learning needs of the individual and ensure it is in place prior to the beginning of the course.
- Make contact with the local authority or NHS Board regarding the provision of personal or health care and transport to and from the college or university.
- Where appropriate, ensure that a room is available for the student to receive personal or health care from a local authority, health agency, carer, support worker or parent.
- Discuss support arrangements with the student, parent or carer at an early stage.
- Where appropriate, discuss the setting up of a needs assessment for the purpose of applying for the DSA.
4.7.2 Colleges and universities should consider developing pre-enrolment questionnaires seeking relevant information. As a result of this information, colleges and universities will want to ensure that there is a co-ordinated response by relevant agencies to ensure support is put in place. It is important that the learner is at the centre of these discussions and that all partners get together to discuss how the support for the student will be put in place. In some cases, this will lead to care or support workers attending college or university with a student.
4.7. 3 Stevenson College have developed a student support plan and an educational support sheet which allow the college to plan and arrange personal support needs. Copies of these documents are attached in Annex E.
4.7.4. It is recognised that support staff may not be employed by the college or university and may therefore be unfamiliar with the institution's environment and its procedures. Every effort should be taken by the institution to ensure that support staff are provided with clear information about how it operates and advice on how they can respect the college or university's procedures whilst they are working there. This may be done through an induction day prior to the course beginning and through provision of documentation for example, a Code of Conduct. Institutions will wish to ensure, for example, that the care worker can be identified at all times, that there is clarity on their role regarding the support of a student and that the health and safety of staff and other students is considered at all times. Motherwell College have produced a code of conduct for support workers, a copy of which in attached in Annex C.
4.7.5 Aberdeen College have developed a standard agreement with the local authority on information that needs to be provided in advance of the care worker attending the college and a Code of Conduct. This is attached at Annex F for information. Local partnerships will wish to consider developing similar documentation.
4.7.6 When institutions are planning provision they need to think about the needs of all people who might enter a course. This will mean offering inclusive, flexible courses which respond to the needs of learners while continuing to offer high quality, relevant learning experiences rather than relying on tagging reasonable adjustments on to the end of the planning process.
4.7.7 As part of the Review of the Disabled Students Allowance the Scottish Government produced a paper which sought not to replace any existing guidance regarding the Disability Discrimination Act but to:
- provide some clarification about the relationship between institutional support to disabled students through the DDA (anticipatory duties, reasonable adjustment duties and disability equality duty) and the DSA;
- examine what support is currently provided to disabled students by institutions and compare this to the support which is provided through the DSA;
- examine issues which have been raised during the review of DSA with regard to reasonable adjustments, including issues for students wishing to study abroad, and the DSA; and
- provide case studies to highlight examples of where institutions are making linkage between reasonable adjustments and the DSA and the effectiveness of that.
A copy of this paper can be accessed via -
http://www.scotland.gov.uk/Topics/Education/Funding-Support-Grants/FFL/PMB/current
4.7.8 Scottish Disability Team has also produced guidance on international courses and disability issues. Further information on this guidance be found at
http://www.sdt.ac.uk/resources/InternationalCoursesGuidanceApril07.pdf
4.8 TRANSITIONS
FROM SCHOOL/COLLEGE TO COLLEGE/UNIVERSITY
4.8.1 The transition from school to college or university is an important point in a young person's life. For many young people with additional support needs, extra help will need to be available to ensure a smooth and successful transition.
4.8.2 One of the major barriers to be experienced by young people and their parents or carers in the transition from school to college or university is the lack of effective communications between agencies but robust transition arrangements involving all relevant partners will improve this. Access to high quality guidance and support is essential for young people, and their parents or carers, to enable them to make the transition from school.
4.8.3 Where young people are looked after or are care leavers, Local Authorities have specific responsibilities in respect of Care Plans and/or Pathway assessment and planning. As part of this the Corporate Parent should consider the young persons needs in respect of transitions and plan accordingly.
4.8.4 The Education (Additional Support for Learning) (Scotland) Act 2004 requires education authorities to plan well in advance when a young person with additional support needs is preparing to leave school. Education authorities should ensure that the arrangements required for transition to post-school are clear so that the child or young person, and all those involved, know exactly what is happening, when it is happening, and who is responsible.
4.8.5 There is a duty on appropriate agencies, including NHS Boards, other social work (Children and Families and Adult Services), colleges, universities and Skills Development Scotland to assist education authorities with preparation, planning and support for transitions from school for those pupils with additional support needs who would benefit from this extra help.
4.8.6 Education authorities must seek and take account of relevant advice and information (including assessments) from such appropriate agencies and any other persons they think appropriate i.e. voluntary agencies such as Barnardo's. When an education authority asks an appropriate agency for help then the appropriate agency must do so within 10 weeks from the date the request is made by the education authority, subject to certain exceptions.
4.8.7 Where appropriate, no later than 12 months before the young person is expected to leave school, education authorities are required to have asked any appropriate agency for information about the provision that agency is likely to make for the young person after they leave school. No later than 6 months before the child/young person leaves school the education authority must pass on information to appropriate agencies.
4.8.8 As a matter of good practice consideration should be given to starting these transition discussions earlier than the 12 months specified in the Act for children/young people with more complex needs. It is likely that the transition arrangements for these children/young people will be more complex due to the nature of their support needs and will require significant liaison and planning with multiple agencies.
4.8.9 All parties involved in transition planning should be considering the long term pathway for the child/young person and that college or university is just one possible, although important, stage in the person's journey towards adulthood and independent living. Particular care should be given by all parties to discussing with the child/young person and their parents/carers about the college or university environment.
4.8.10 Colleges and universities are responsible for accepting students and for admitting them to a particular course; ideally they need to use sound judgement and transparent processes, this will include explaining the course requirements including work placements and study aboard to the student, the parent or carer and to other relevant agencies during the these transition discussions. The better the initial judgement, the greater the potential for positive outcomes for students (improved completion of course work, further gaining of qualifications / skills and increased retention). It will be important for other relevant agencies such as communication support workers and social workers to also be involved in these discussions about any course requirements so that there can be forward planning surrounding the whole package of support the student may require. Colleges, universities and other relevant agencies must have due regard to the supporting children's learning code of practice which can be accessed at: http://www.scotland.gov.uk/Publications/2005/08/15105817/58187
4.8.11 The Moving On: From School to College report by HM Inspectorate of Education (2002) will be particularly useful to colleges and others helping young people with the transition to college. It establishes the guiding principles and 10 characteristics of good practice (see below). Real examples of good practice are described and there is a section on how colleges can evaluate their transition arrangements and practices. A copy of the report is available on CD-Rom and can be accessed on line at www.hmie.gov.uk/documents/publication/more.htm The 10 Characteristics of Good Practice are:
1. Young people and their parents are involved in discussing post -school options with school staff and other appropriate professionals well in advance of leaving school.
2. Young people and their parents have good information about the range of options and have opportunities to visit the college and talk with staff and students.
3. Young people have opportunities to make a gradual transition to college.
4. Young people experience curriculum continuity between school and college building on current attainment.
5. Information on student attainment, interests and support needs, including the young people's own realistic assessments of their achievements and aptitudes, is used effectively and informs planning for a college experience to match individual aspirations.
6. The age appropriate curriculum during the transition period includes the development of skills, behaviours and attitudes appropriate for young adults at college and in work placements.
7. The learning and teaching strategies used during the transitional period motivate students and suit their individual preferred learning styles.
8. The human and technological support used by people while at school is considered carefully; and support is continued, discontinued or adapted appropriately for college life, linked to individual needs.
9. There is a named, available and approachable staff member to help advise young people and their parents on matters concerning school or college or the transition process.
10. There is mutual awareness, information sharing and communication among schools, the receiving colleges and other bodies in respect of both the overall management of the transition process and the individual young people.
4.8.12 While this report was specifically written for the transition from school to college the principles and good practice characteristics could equally apply to other transition destinations, for example from community learning into college or university or from post school education into employment.
Case Study - Transition from college to university Emma has recently completed an Access to Nursing course at her local college and is keen to enrol on a degree course at university. Emma is visually impaired, and requires a range of support measures to allow her to study effectively. While at college, she undertook a needs assessment with the college's learning support staff, which identified her learning needs and the support she required at college. With Emma's permission, the college passed this report to the university's Disability Office, who used the information as part of her needs assessment for her new course. |
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Case Study - Transition from school to college Zahir is following an HNC programme in information systems. He has Asperger's Syndrome. He came from a mainstream school setting with one to one support and achieved Standard Grades at General Level. A year prior to leaving school, he made an application to college. A transition programme was agreed by Zahir, his parents, teachers, social worker and college Learning Support staff. Over a structured transition period in which short and long term targets were agreed and regular meetings held with all relevant parties, Zahir made a successful transition to college. The college initiated the Personal Learning and Support Plan and ensured that Zahir was placed on a programme appropriate for his learning needs with learning material built in. This involved adapting the course and assessment materials in dialogue with the tutors, delivering staff development to tutors, preparing the class for the student and breaking down the course work into manageable chunks. The social worker had responsibility for one-on-one support to keep the student on task, support in the journey to and from college and in accessing college (every aspect of the hustle and bustle of the college environment was initially a trigger for emotional distress). The one-on-one worker also helped to build relationships, accompanied the student on time out and worked the diary between student, college and the family. Due to the success of the carefully managed transition and the regular reviews to monitor progress the need for one-on-one was reduced. |
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4.8.13In recognition of the importance of the transition planning process the Scottish Government is funding a new National Development Officer post for Additional Support for Learning/More Choice More Chances, who is based in Learning Teaching Scotland. The aim of this post will be to improve positive and sustained post-school destinations for young people with additional support needs by identifying and promoting best practice in transitions planning (learning and wider support services), thereby adding value to national and local implementation activity.
4.8.14HMIe are also undertaking an aspect report which will produce a toolkit for colleges to utilise to support effective planning and delivery of provision for learners with complex needs. This will include identifying the essential planning process and timelines which need to be agreed with relevant external agencies to ensure that "non educational" support needs are effectively met.
Case Study 1 - Transition from School to College (Highland Council) In 2006 Highland created the post of Transitions Coordinator to improve transitions from secondary education to adulthood for young people with disability and to create an approach which would ensure that transition was seamless. It was noted that the more successful this step could be the greater the chances of the young person becoming a welcomed and purposeful citizen. One of the first tasks the Coordinator took on was to make contact with various partners in the statutory and voluntary sector who were working with young people with additional support needs in transition. From this early partnership the "Vision for Transition" was developed. The first stage in the 'Vision for Transition' was to find out about what was happening in transitions by involving young people themselves, their parents, practitioners and professionals. The consultation with young people, led by Highland Children's Forum and now known as "It's MY Journey", involved partner services working together to include a range of young people with a wide range of support needs. One partner had already carried out a small consultation with young people with learning disability about transition and the themes they had identified were the starting place for the consultation with other young people. Themes rather than specific questions were used so that individual communication and learning needs could be acknowledged and enabled by the consulters who either knew the subjects or were experienced in consulting with young people, using different means of engagement to suit the abilities and interests of the young people (e.g. disposable cameras, videos, audio tapes, person to person interviews, various information technology ( IT) applications, questionnaires and a focus group over a residential weekend). Around 20 partners became involved, consulting with 44 young people. The resulting report, "It's MY Journey" went on to influence the Transitions Guides, the Joint Transitions Policy and Joint Transitions Procedure and cognisance was taken of it by the Getting It Right for Every Child pathfinder team working in Highland. - The Transition Guide booklets developed as the result of interagency working to provide tools to support and enable young people to plan and have a voice in their transition planning. They give Parents, Professionals and Partner Services information and a framework to enhance communication and to enable and support young people to undertake the assessment, planning, and action tools to make the small steps needed to make seamless transition possible.
www.highland.gov.uk/transitionguideppp - Integrating Services for Young People and Young Adults with Additional Support Needs as a result of Disability and/or Complex Health Joint Transition Policy and the Joint Transition Procedure
info@chipplus.org.uk
Some of the participants from the consultation were undertaking a "Leavers' Programme" developed in Drummond School (Case study Jayne). This project prepared young people with learning disability not just to make the transition in to college and get the learning support they needed, but also to make the transition from pupil in to student; from dependence to relative independence. This involved providing experience and practice for using public transport, accessing health services such as the optician or dentist, looking after personal fitness and safety, as well as developing social skills including being able to buy tickets and attend music concerts. The Transitions Fayre now in it's second year, organised by Helen Bull Drummond School and in partnership with Careers Scotland and Highland Council Transitions Coordinator brings together service providers from statutory and partner services affording the opportunity to network and provide valuable information to young people, parents, carers and providers alike. Together these initiatives, grounded on the testimony of the young people in the "It's My Journey" project and worked out in partnership across services have led to the "Vision for Transition" becoming closer to reality. |
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Case Study 2 - Transition from School to College (Highland Council) Jayne is a 20 year old former pupil of Drummond School. She participated in the Leavers' Programme developed within the school to assist in preparing pupils for adult life. This programme covered areas associated with health, leisure and education working in partnership with other agencies and service providers, private, statutory and voluntary. Focusing on using services within the community by accessing e.g. dentist, optician, making GP appointments , local leisure centres understanding how these worked and how to participate therein and by planned regular visits to Further Education College and learning about training opportunities. Jayne tells us a year after leaving school that " It helped me go on the bus on my own, we were shown where the bus stop was and the stops. We've been to see the Blues Bothers and some other bands at The Ironworks……… I never knew what it was like there. I got a Highlife Card ( Highland Council Leisure Pursuits card)…….. and have been with my friends to the gym. We walk through the islands to get there. ……….drama and being on the stage made me more confident. I'd never done that before. I was very proud and so was my mum……." Jayne is now at College, she works at Ness Soap , meets her friends for a swim or to use the gym, she regularly goes to gigs at the Ironworks and continues to travel independently. The Leavers' Programme assisted Jayne to realise her own potential, increase her self esteem and confidence, enabling her to become a valued and productive citizen. For further information about the Leavers' Programme please contact www.scotland.gov.uk/employabilityframework. Local information on your area's employability services will normally be on the local authority website. |
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TRANSITION INTO EMPLOYMENT4.8.15 Transitions from school, college to university, training or employment are equally important as the transition from school into post school. Institutions will therefore wish to ensure that they have in place procedures for ensuring that the transition from college or university is managed successfully. This can be done by producing documents which explain qualifications and progression routes for each curriculum area, and ensuring that all students have the information and support they require.
4.8.16 Where a student has additional support needs, it is good practice for the institution to conduct a review mid-way through the session and also at the end. Tutors, disability advisors, the student, Skills Development Scotland advisors, parents and representatives of social work should attend the review meetings to discuss progress on the course and progression routes post-college or university.
Case Study - Transition from School to College to Work (South Lanarkshire) Ashley applied for the opportunity to be part of the 'Work it Out' project delivered by South Lanarkshire Council. The 'Work it Out' team work in Craighead, Sanderson and Rutherglen High Schools' to help young people with additional support needs make an informed choice about their future. The team help young people get work experience, tasters and placements so that they can decide what they want to do once they leave school. Ashley wanted to work within a hotel kitchen environment and was supported into further education to complete her SVQ 2 in catering and hospitality. After achieving this Ashley returned to the 'Work it Out' team for support into open employment. Meetings took place between the Supported Employment Co-ordinator and many local hotels with a job being secured as a kitchen assistant within a Hotel in East Kilbride. After 6 months in the post Ashley found that the pace of work within a hotel environment was too fast and she was not coping. She requested support with looking at alternative employment, suggesting she liked the jobs that the maids did within the hotel. Ashley was supported to look at jobs that involved a similar role carried out by hotel maids. After looking at the tasks involved the Supported Employment Co-ordinator supported Ashley to look at all domestic posts. Ashley secured a post as a domestic within South Lanarkshire Council's Social Work department within an older people's residential home. Ashley has been in this post for 4 months and is highly motivated in her role. She is a respected member of the team and is fully included in all that goes on within the home and the social circle. |
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4.8.17 Skills Development Scotland advisers also have a responsibility to support students to successfully manage transitions, on entry, at pre-exit and post course completion. Colleges should seek to ensure, therefore, that Skills Development Scotland Advisers are fully involved in appropriate reviews of student progress. This allows individuals to benefit from career guidance support, to aid their career planning and decision making skills, throughout their attendance at college and beyond.
4.8.18 There are a number of partners involved in a student's transition into employment. Sometimes students undertake work placements to help them prepare for entering into employment on a more permanent basis.
Case Study - Work Experience Rahat was keen to take up part-time employment. The college facilitated Rahat to undertake initial work experience whilst still on the college course. Skills Development Scotland referred Rahat to a voluntary organisation who would set-up and manage supported employment for Rahat. The college gave Rahat and her social worker a full report of Rahat's achievements on the college course to show to future employers. |
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Case Study - Work Experience (Jewel & Esk College) Laura completed a supported Intermediate Level 1 care course at the college, benefiting from a work placement at a Primary school where her work ethic and manner were highlighted. She returned to the college and was keen to develop further with the tutor guidance offered and benefit from practical work experience. Working with the Workplace Co-ordinator, a placement was gained within Florabank Nursing Home. She secured a part-time position at the home and is keen to return to college to continue her development, studying for the Intermediate Level 2 in Care. |
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4.8.19 Workforce Plus: an Employability Framework for Scotland, launched in June 2006, is a national framework delivered locally by partnerships led by the Community Planning Partnerships. There is an emphasis in the Framework on building better employability partnerships at a local level involving the community planning partners and including Jobcentre Plus. For further information please visit www.scotland.gov.uk/employabilityframework. Local information on your area's employability services will normally be on the local authority website.
| Case study - (Employability) Telford College Support to Employment Telford provides students with learning disabilities who attend Edinburgh's Telford College with guidance and support to access work, further education and voluntary activities. SET is a partnership between Edinburgh's Telford College, ENABLE Scotland (Woodhall at the Inch project) and the City of Edinburgh Council Department of Health and Social Care. (The service will continue in 2008- 09 but social work has now withdrawn from the partnership) SET is linked to developing partnerships working within the local employability sector (Lothian Employability Forum, Joined Up for Jobs network) which have the potential to increase the projects capacity to meet the employment support needs of a greater number of students through sharing of referrals and resources. The project will also link with new employment and training initiatives (Pathways to Work, Public Sector Academy) providing students with learning disabilities the extra support they require to participate in these more mainstream initiatives. SET worked closely with a young client who expressed an interest in employment as a bus driver. However the extent of his disability meant this was not a realistic proposition. After several meetings to plan an appropriate path the project worker arranged a placement to allow the client to gain experience in his desired employment sector. This was with the City of Edinburgh Fleet Services department. Although based in the office it allowed the client to be around transport and develop his existing I.T. skills. The client thoroughly enjoyed this experience and developed his social skills. The client is considering returning to college to further his education as well as undertaking part time office work. Help was given to research courses, which might prove suitable. In addition the project worker gave training in interview techniques, telephone skills and application form completion. Support was also given to accompany the client to the Job Centre, as this was an area the client found stressful. Benefits were looked into and it was discovered the client was eligible make a claim. The project continues to offer support to the client and it is expected the client will find suitable part time employment in the near future in an office environment as well as additional experience gained from another placement. |
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