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Listen
12. ACTION POINTS
12.1 Glenesk Hall should be refurbished (paragraph 2.7).
12.2 Prisoners in Glenesk Hall should have the opportunity to dine in association (paragraph 2.8).
12.3 All bunk beds should have ladders (paragraph 2.9).
12.4 Arrangements for nursing and medical care in the residential areas should be improved (paragraphs 2.12 and 8.3).
12.5 The proximity of the telephones to the pool tables in Ratho Hall should be reviewed (paragraphs 2.13 and 5.10).
12.6 Remand prisoners should be given the opportunity to eat in association (paragraph 2.16).
12.7 The timing of the evening meal at weekends should be reviewed (paragraph 2.18).
12.8 Utensils for serving food should be available at all times (paragraph 2.18).
12.9 The safety message on escort vehicles should be appropriate and made available to all prisoners in a format they understand (paragraph 3.9).
12.10 More use should be made of the induction information held on the computer in the admission room (paragraph 3.12).
12.11 The medical examination room in reception should allow more privacy (paragraph 3.14).
12.12 All admission prisoners should be given the opportunity to shower before being locked up (paragraph 3.16).
12.13 Prisoners' property and cash should always be opened and checked in their presence at reception (paragraph 3.17).
12.14 New prisoner details should not be added to the computer at the admission desk in front of other prisoners (paragraph 3.17).
12.15 Oral hygiene equipment should be provided to all prisoners as part of the admission kit (paragraph 3.22).
12.16 Prisoners should not be moved from the First Night Centre before receiving some basic induction information (paragraph 3.24).
12.17 Convicted protection prisoners should receive the same access to a comprehensive induction programme as other prisoners (paragraph 3.26).
12.18 A structured induction programme should be made available to all remand prisoners (paragraph 3.27).
12.19 Every suicide risk management care plan should be person centred and based on individual identified risk factors (paragraph 3.32).
12.20 All safer cells should have appropriate furniture (paragraph 3.33).
12.21 Toilets in the segregation unit should be enclosed (paragraphs 3.33 and 6.18).
12.22 Telephone calls from prisoners to the Listeners should not be recorded (paragraph 3.36).
12.23 Suicide Risk Management Case Conferences should be properly constituted and greater attention paid to completion of the paperwork (paragraph 3.38).
12.24 Residential officers should wear their name badges where they can be seen (paragraph 4.3).
12.25 Regular reviews with a non-English speaking prisoner should take place via an interpreter (paragraph 4.12).
12.26 The lack of facilities in the visits room for children should be reviewed (paragraph 5.8).
12.27 The arrangements for carrying out disciplinary hearings in the residential areas should be improved (paragraph 6.3).
12.28 Prisoners should be offered access to a copy of the Prison Rules at disciplinary hearings (paragraph 6.4).
12.29 The use of Prison Rule 114(2) should be closely monitored (paragraph 6.5).
12.30 Prisoner complaint forms should be readily available in the halls (paragraph 6.15).
12.31 An easily accessed record of how prisoner complaints are dealt with should be kept (paragraph 6.15).
12.32 Prisoners suffering from mental illness should not be held in the segregation unit (paragraph 6.20).
12.33 Formal arrangements should be put in place for SPS, college and CLAN staff to work together in the planning, coordination and review of learning, skills and employability provision (paragraph 7.6).
12.34 Learning, skills and employability activities should not be interrupted by limited escort availability, staff absence or scheduling of other prison activities (paragraphs 7.10 and 7.19).
12.35 The profiling of prisoner skills at induction should be collated to identify overall learning and additional support needs (paragraph 7.12).
12.36 The production of Individual Learning Plans should involve learners sufficiently in the process of planning and reflecting on their own learning (paragraph 7.13).
12.37 The pace of learning in vocational training areas should be appropriate to the needs of individual prisoners (paragraph 7.15).
12.38 Arrangements should be put in place for learners to gain recognition for achievement of core skills developed through project and work-based activities (paragraph 7.22).
12.39 Temperature control monitoring of the fridges in the health centre should happen every day (paragraph 8.3).
12.40 The waiting times to see the optician should be reduced (paragraph 8.9).
12.41 The waiting times to see the chiropodist should be reduced (paragraph 8.10).
12.42 The arrangements for dispensing medication in the residential areas should be reviewed (paragraph 8.20).
12.43 The officer responsible for supporting nurse administration of controlled drugs should not be involved in other duties during the times of administration (paragraph 8.21).
12.44 A safe system of internal transportation of controlled drugs should be introduced (paragraph 8.23).
12.45 The first urine sample taken in reception should be observed by the nurse on duty (paragraph 8.24).
12.46 A personal officer scheme should be put in place for protection prisoners who are subject to enhanced ICM procedures (paragraph 9.3).
12.47 Prisoners should be told at an early stage that they can have their families present at their ICM case conference (paragraph 9.4).
12.48 The work of the Risk Management Group should be more closely aligned to the ICM process (paragraph 9.9).
12.49 The prison should develop links with the community for ongoing delivery of the pilot Substance Related Offending Behaviour Programme (paragraph 9.12).
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