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Equipment and Adaptations Guidance for Health and Local Authority Partnerships - Consultation on Draft Guidance

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6 INVOLVING THE INDIVIDUAL

50. People who use services, and their carers, are at the centre of the assessment process. The person whose needs are being assessed should be encouraged to make as full a contribution as possible, identifying the outcomes that are important to them. The assessor should actively seek the carer's views as a partner in the process. Where the person being assessed and their carer's views differ, the assessor should consider involving advocacy services.

51. Partnerships could consider utilising the User and Carer Defined Service Evaluation Toolkit ( UDSET) within an outcomes approach to assessment care planning and review. Further information on the UDSET is available on the Joint Improvement Team website at www.jitscotland.org.uk.

52. It is important that information on the assessment process, service provision, financial issues, etc. is made available to users and carers. The information should be in an easy to understand format, written from a user's perspective and be available in any format that might be needed (Braille, audio, other languages etc.).

53. Agencies should review and, where necessary, develop joint arrangements for ensuring that people with special communication needs, and people from minority ethnic groups, can participate fully in their assessment.

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Page updated: Wednesday, December 3, 2008