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Better Together: Scotland's Patient Experience Programme: Building on the Experiences of NHS Patients and Users

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ANNEX VI: Topic guide, Religion/faith

Admission to hospital

From the viewpoint of your religion or faith, were there any issues about admission to hospital that were particularly important?

Consider:

Choice of hospital

Choice of consultant

Choice of care and treatment both for planned or emergency admissions

Are you aware of any particular systems or procedures setup for planned or emergency care so that staff are aware of any specific requirements

The Hospital and Ward

From the viewpoint of your religion or faith, were there any issues about the Hospital and Ward that were particularly important?

Consider:

Single or mixed sex wards

Shared toilets and bathrooms

Respect for privacy and dignity

Cleanliness

Prayer facilities and suitable books

Food and drinks

Staff

From the viewpoint of your religion or faith, were there any issues about the Hospital Staff that were particularly important?

Consider:

Seeing male or female staff as a preference

Seeing a representative of your faith of religion when in hospital

Understanding from staff of any particular needs or requirements because of your faith or religion

Care and treatment

From the viewpoint of your religion or faith, were there any issues about your Care and Treatment that were particularly important?

Consider:

Any particular treatments or drugs that would not be allowed because of your religion or faith.

Staff knowledge of such issues, respect for such issues

Consent procedures for medicines or treatment

Information

From the viewpoint of your religion or faith, were there any issues about Information or communication that were particularly important?

Consider:

Any printed or written information specifically for people from your religion/faith

Availability of information in suitable languages

Information about local or national support organisations

Leaving Hospital

From the viewpoint of your religion or faith, were there any issues about Leaving Hospital that were particularly important?

Anything else

From the viewpoint of your religion or faith, were there any other issues that were important?

Consider:

Procedures for handling patients that have died

Respect for your beliefs, being taken seriously

Are there things that we haven't discussed that are important?

Is there anything particularly good about the NHS?

If there is one thing that needs to be improved the most what is it?

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Page updated: Thursday, November 20, 2008