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Unmet Needs Pilot Projects - Recommendations for Future Service Design

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Greater Glasgow Health Board pilots

There were eight unmet needs projects run in Greater Glasgow, costing £12 million. Brief summaries of all the Greater Glasgow Health Board projects can be found in Appendices F to M.

Greater Glasgow has the greatest concentration of deprivation in any of the Health Board areas. Therefore, a variety of services already existed, aimed at tackling the causes of poor health in these areas. As a result of this, Greater Glasgow Health Board took the approach of using the unmet need funding to further develop services that were already mainstream and long term in which it was known that there was traditionally unmet need.

For example, in the "Starting Fresh" smoking cessation pilot, the funding was used to make smoking cessation services available in twenty-seven pharmacies in deprived areas. Similarly, the funding for addiction services was used to establish the North and West Community Addiction teams and the Stress Centre pilot involved extending the stress centre provision in five social inclusion partnership areas.

The interim reports from Greater Glasgow highlight that, as a result of the integration of the unmet needs funding into already established services, reporting procedures and evaluation of the pilots separately from the services themselves was difficult to do. Therefore, this made it difficult to assess the extent to which the pilot funding successfully addressed unmet need.

However, overall, the Greater Glasgow pilots appeared to have made progress towards their own targets for improving health and findings from the reports suggested that with additional funding to develop services, unmet needs can be addressed.

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Page updated: Thursday, November 13, 2008