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Social Work Inspection Agency
The Social Work Inspection Agency ( SWIA) is undertaking performance inspections of all Scotland's council social work services. Each inspection focuses on the approach to continuous improvement of the council.
SWIA will monitor the implementation of the recommendations made in this report and will undertake a short follow-up inspection one year after the publication of the report.
SWIA uses a six-point scale in its inspection of council social work services. In this report the inspection team has provided an evaluation in relation to each of the ten areas for evaluation of the performance inspection model ( PIM), as set out in appendix 1.
The evaluation scale
Level | Definition | Description |
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Level 6 | Excellent | Excellent or outstanding |
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Level 5 | Very good | Major strengths |
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Level 4 | Good | Important strengths with some areas for improvement |
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Level 3 | Adequate | Strengths just outweigh weaknesses |
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Level 2 | Weak | Important weaknesses |
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Level 1 | Unsatisfactory | Major weaknesses |
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The report uses the following words to describe numbers and proportions when we quote findings from our surveys or from our file reading exercise:
almost all | 90% or more |
most | 75% to 89% |
majority | 50% to 74% |
less than half | 35% to 49% |
some | 15% to 34% |
a few | 14% or less |
The comments and evaluations made in this report are based on evidence that has been substantiated from a wide range of sources, that is they are triangulated.
We use quotations from people only where they illustrate widely held perceptions. They are not the views of just one person.
The full set of results for Midlothian Council from the file reading and the surveys of service users, carers and staff is available on the SWIA website at www.swia.gov.uk Corresponding results for the other authorities which have been inspected so far are also available.
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