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Organisational Performance Management in a Government Context: A Literature Review

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REFERENCES

Audit Scotland (1999) Shorten the odds: a guide to understanding and managing risk, Edinburgh, Audit Scotland.
Audit Scotland (2007), 'Overview of Scotland's health and NHS performance in 2006/07', Edinburgh, Audit Scotland.
Audit Scotland (2008), 'Overview of the Local Authority Audits 2007', Edinburgh, Audit Scotland.
Barrett, S. and Fudge, C (eds) (1981), Policy and Action, London, Methuen.
Bryson, J.M. (1988) Strategic Planning for Public and Non-profit Organisations, San Francisco, Jossey-Bass.
Carter, N. et al. (1991), 'Measuring Government Performance, Political Quarterly, Vol. 59 No. 3, pp. 369-375.
Crerar (2007) The Report of the Independent Review of Regulation, Audit, Inspection and Complaints Handling of Public Services in Scotland, Edinburgh, The Scottish Government.
Drucker, P.J. (1955), The Practice of Management, London, Heinemann.
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Hicks, H.G. and Gullett, C.R. (1981) Management, 4 th edn., New York. McGraw-Hill.
Hill, H. and Andrews, M. (2005) 'Reforming Budget Ritual and Budget Practice: The Case of Performance Management Implementation in Virginia ', International Journal of Public Administration, Vol. 28, Issue 3, pp 255-272.
Hofstede, G (2001) Culture's consequences: comparing values, behaviors, institutions, and organizations across nations, Sage.
Hood, C.C. (1991), 'A Public Management for All Seasons', Public Administration, Vol. 69 Spring 1991.
Hood, C.C. (1995), 'The "New Public Management" in the 1980s: Variations On A Theme', Accounting, Organisations and Society, Vol. 20, No. 2/3, pp. 93-109.
Improvement and Development Agency ( IDeA) (2004) A Manager's guide to Performance Management, London, IDeA.
Kanter, R.M. and Summers, D.V. (1987), in Powell, W.W. (ed.), The Non-Profit sector: A Research handbook, New Haven, CT, Yale University Press.
Kaplan, R.S. and Norton, D.P. (1996), 'Using the balanced scorecard as a strategic management system', Harvard Business Review, Vol.74, Issue 1, pp. 75-85.
Kravchuk, R. S. and Schack, R. W. (1996), 'Designing Effective Performance-Measurement Systems Under the Government Performance and Results Act of 1993', Public Administration Review 56(4), 348-358.
McKevitt, D. and Lawton, A. (1996), 'The manager, the citizen, the politician and performance measures', Public Money and Management, Vol. 16, No. 3, pp. 49-54.
Mackie, R. (2004), 'Local Government Management Development in Scotland: A Study of Public Policy and its Implementation, 1967-2002', Local Government Studies, Vol. 30 No. 3, Autumn pp.345-359.
Mackie, R. (2005) The New Public Management of Scotland: Local Government and the National Health Service, Edinburgh, W. Green Thomson.
National Audit Office (2004), Managing Risks to Improve Public Services, London, The Stationery Office.
Organisation for Economic Co-operation and Development ( OECD) (1997), In Search of Results: Performance Management Practices, Paris: OECD.
Organisation for Economic Co-operation and Development ( OECD) (2007), Performance Budgeting in OECD Countries, Paris: OECD.
Osborne, A. and Gaebler, T. (1992), Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector, Reading MA, Addison-Wesley.
Pew Center (2008) 'Grading the States, Governing, March 2008 p.90.
Pollitt, C (1986), 'Beyond the Managerial Model: The Case for Broadening Performance assessment in Government and the Public Services', Financial Accountability and Management, Autumn, pp. 155-169.
Pollitt, C. (2001), 'Is The Emperor In His Underwear? An Analysis of the impacts of public management reform', Public Management, Vol. 2, No. 2, pp. 181-199.
Scottish Government (2007) The Government Economic Strategy, Edinburgh, The Scottish Government.
Scottish Government (2008a) Government Response to Crerar Review, Edinburgh, Scottish Government.
Scottish Government (2008b) Scotland Performs Launch, Edinburgh, The Scottish Government.
Sharp, C., Jones, J. and Smith, A.M. (2006) An Evaluation of the Citistat Model of Performance Management and its Applicability to the Scottish Public Sector, Edinburgh, Scottish Executive Social Research.
Social Market Foundation (2005) To the Point: A Blueprint for Good Targets, London, Social Market Foundation.
Tichelar, M. (1998), 'Evaluating performance indicators: current trends in local government', Local Government Studies, Autumn, Vol. 24, No. 3, pp. 29-35.
Treasury (2006) Thinking About Risk, London, HM Treasury
Treasury Board of Canada Secretariat (2003) Management Accountability Framework, Ottawa, Treasury Board of Canada.
World Bank (2007) How to Build M&E Systems to Support Better Government, Washington D.C., The World Bank.

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