The Scottish Government

• To provide a value-for-money service that delivers financial savings

• To provide quality advice and contracts which deliver quality products and services

• To procure goods and services in a lawful and ethical manner which encourages participation and sustainable economic growth

3. Composite score from supplier satisfaction questionnaire

Also, will be monitored nationally by automatically generated financial indices:

• % private sector suppliers with a formal contracted agreement
• % third sector suppliers with a formal contracted agreement
• % spend with SMEs

• Working effectively across public procurement sectors and organisations
• Ensuring effective contract and supplier management
• Communicating effectively and ensuring productive stakeholder and customer relations

4. % of annual procurement spend that is channelled through a collaborative contract with other publicly funded bodies

• Supplier Satisfaction Questionnaire ( Specific question on procurement function's engagement with suppliers during the life of a contract)
• Customer Satisfaction Questionnaire ( Specific question on visibility and helpfulness of procurement team/guidance)

• Ensure compliance with good procurement practice

5. Compliance (to identify 'maverick' spend) -

• 5(a) % procurement spend with contracted suppliers
• 5(b) % procurement spend with contracted suppliers on contract (will be implemented in future)

• Continuously improving performance and innovation

• Ensure effective governance and accountability of procurement

7(a) % of procurement officers who hold the professional procurement qualification, Member of Chartered Institute of Purchasing and Supply ( MCIPS)

7(b) % of procurement officers with an appropriate procurement qualification

7(c) % of procurement spend actively influenced by procurement professionals

• Ensuring the procurement process is resourced by skilled staff appropriate to spend and commodity

8. % procurement officers ( FTE) who are undertaking any formal training towards a procurement qualification.

Supported by the financial indices:

• Number of Procurement Staff ( FTE) (Financial Index)
• Procurement Department Cost per £ of Spend (Financial Index)
• Procurement Department Spend per professionally qualified procurement officer

• Adopting and end-to-end e-procurement service

9. The following measures will be recorded individually, and automatically combined into an overall e-procurement maturity level for each organisation:

a. % electronic contract notice

b. % electronic award notice

c. % contracts through e-sourcing (e.g. electronic tendering systems)

d. % total transactions that are e-transactions (through an e-procurement system)

e. % payments processed via e-payment system (i.e. through e-invoicing, e-consolidated billing/self billing, and first time automated match from purchase order to invoice)