The Scottish Government

Next »

Listen

Anna Agustsdottir, James Crawford, Steven Reid and John Scott
ODS Consulting
Scottish Government Social Research 2008

ISBN 978 0 7559 7110 7 (Web only publication)
ISSN 0950 2254

This document is also available in pdf format (456k)

CONTENTS

Acknowledgements

Executive Summary

1.Introduction
1.1 Background
1.2 Aims of the Research
1.3 Our Approach to the Study
1.4 Structure of the Report

2.The Development of the Audit and Accreditation Process
2.1 Introduction
2.2 Background to the National Standards
2.3 The National Standards
2.4 The Development of Accreditation of the National Standards
2.5 National Standards for Information and Advice Providers Panel
2.6 The Accreditation Programme
2.7 The Changing Context
2.8 Examples of Accreditation Schemes
2.9 Summary

3.Experiences of Advice Organisations
3.1 Introduction
3.2 Views of organisations that have been through audit
3.3 Views of organisations that have not been through audit
3.4 Summary

4.Views of Key Stakeholders
4.1 Introduction
4.2 General Issues
4.3 Uptake and Potential Barriers
4.4 Funding Accreditation
4.5 The Position of Local Authorities
4.6 Governance of the Accreditation Process
4.7 Growing Participation
4.8 Summary

5.Conclusions and Recommendations
5.1 Introduction
5.2 Conclusions
5.3 Recommendations
5.4 Summary of Recommendations

Appendix 1
List of Consultees

Appendix 2
Review of literature and on-line sources

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.

Next »