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Volume 6
Scottish Government view of a trusted trader framework
1.4. The Scottish Government supports a framework based on voluntary membership. The aim of such a framework would work to help weaken the barriers faced by homeowners when looking to repair or maintain their property. The Scottish Government supports helping homeowners through a consumer education approach.
1.5. This paper therefore explores the nature of, and scope for, frameworks that would appear to meet the needs identified by the Housing Improvement Task Force. It has been prepared after extensive discussion with Trading Standards officers among others. It draws conclusions about the characteristics of a framework that would suit the purpose. How such a framework would be implemented is a matter for further consideration, specifically around the role of Trading Standards officers and others in establishing it and the role of the Scottish Government and local authorities in helping to make consumers aware of its existence.
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