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Efficiency Delivery Plans 2008-11 - March 2008

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DescriptionEfficiency Delivery Plans - March 2008, for the 2008-11 Efficiency Programme.
ISBN (Web Only)
Official Print Publication Date
Website Publication DateApril 15, 2008

First Minister

Permanent Secretary - First Minister

1. Portfolio/Number/Name:Perm Sec - First Minister / 1 / Cultural Collections

2. Programme/Activity:

The Cultural Collections ( NMS, NGS, NLS, SMC and SLIC) are all working to meet Ministers' targets for Efficient Government. They will aim to achieve this through working more effectively together in terms of shared services and work practices but will also individually be looking at specific projects within each organisation. Some of these are listed below.

This is a first draft and work is ongoing to identify further opportunities both shared and on an individual basis.

3. Efficiency

3.1 Current target; £m

2008-09

2009-10

2010-11

Cash

2.24

3.2 Efficiencies delivered; £m

2008-09

2009-10

2010-11

Cash

Time

4. Accountable Officer for delivery

Leslie Evans

5. Project Manager

Gavin Barrie / Simon Forrest

6. EGDD Portfolio Manager

Hilary Pearce
7. Description of efficiency and actions to be taken

7.1 What is the efficiency improvement? How will the efficiencies be made?

National MuseumsScotland

Staffing - reduction in numbers across a variety of areas including photographers, visitor services and better use of temporary staff (£130k)

Procurement - savings to be found in specific contracts (maintenance costs, print costs, IT books) as well as better use of Government contracts in providing IT hardware and telephony and use of newer technology (£117k)

Other areas - further initiatives identified so far include bringing IT consultancy work back in house, improvements to management of site cleaning and more effective management of gallery maintenance (£48k)

Work ongoing to identify further efficiencies including potential to include sponsorship and other self generated income.

National Galleries of Scotland

Improved Working Practices - modernisation and improvement of working practices including more efficient shift patterns for security staff perhaps leading to reduced head count; combining IT and Finance under one head of department who is pushing forward modernisation agenda; strategic review of HR needs and capabilities (£150k from 09/10)

Shared Services - continued collaboration with other National Collections in various groups - good progress made in areas of Health & Safety, HR policies, training. Likely storage efficiencies if Granton master plan goes ahead. Efficiencies derived from membership of wider NDPB group - group approach to benchmarking corporate services eliminating individual 'benchmark club' fees for example.

Tighter budgetary control - Move to zero based budgeting to challenge historical expenditure ensuring resources directed to most important services; examples of redirected spend include £75k of marketing budget previously used for free bus service; efficiencies found in press team redirected to more productive e-marketing and new media initiatives.; no longer presumption that a vacancy will be backfilled and this policy will enable a better management of headcount and anticipates efficiencies of around £190k pa due to natural attrition; appointment of estates manager as programme manager for Portrait Gallery project without backfilling post also likely to deliver efficiencies of around £60k.

Green initiatives - already realising significant efficiencies with new boilers using 36% less gas than old ones; also set targets for improvements in carbon emissions, water consumption, waste disposal, transport amongst others. Meeting these targets will of course result in efficiency savings in the longer term.

Work ongoing to identify further efficiencies including potential to include sponsorship and other self generated income.

Acquisition of D'Offay Collection

Recent acquisition saw a half share of world renowned modern art collection (valued at £125m) for £10m.

This purchase filled a major gap in the National Galleries of Scotland's Collection (modern/contemporary art) which they might otherwise have expected to use their annual £1.3m purchase grant to fill. There is therefore a re-occurring efficiency of £1.3m derived from the D'Offay acquisition as their purchase grant can be allocated to other priorities within the Galleries.

This has been discussed and agreed with the Efficient Government team though discussions are ongoing with a view to articulating further, greater efficiencies relating to the acquisition itself.

National Library of Scotland

NLS has incorporated efficiencies as part of its business planning process to ensure that senior managers take responsibility for delivering savings.

NLS has produced a property Asset Management Plan to ensure that the can generate efficiencies from their property costs (maintenance, storage, security, energy etc).

Conducting a strategic organisational review to identify staffing efficiencies and developing a people strategy aimed at creating flexibilities to meet the Library's developing role. Part of this includes a review of pay and grading structure to be carried out in 2008/09 to ensure reward strategy meets best value criteria.

Will also look to increase income generation as well as continue to work with other National Collections on shared services.

Work ongoing to identify further efficiencies including potential to include sponsorship and other self generated income.

Through the initiatives listed above the National Library of Scotland is expected to deliver at least 2% of its running costs in 2008/09 which would equate to some £270k.

Scottish Museums Council

Review of recruitment processes (£10k pa by year 3);

Review of delivery of Learning and Access Development support to sector (£15k pa by year 3);

Reorganisation of premises and move to open plan offices

(£27k pa by year 1);

Review of Internal IT and ICT development support to sector

(£12k pa by year 3).

Scottish Library and Information Council

SLIC have a very good track record of joint working and shared services including sharing staff, accommodation and office costs with CILIP in Scotland (Scottish librarian's professional body) since 1996/97. The shared expenditure for staffing, office costs, IT, joint website over the past 3 years accounts on average 45% of expenditure total £323,704. CILIP in Scotland pays approx 40% of this cost. This is based on staffing complement and activity. CILIP in Scotland also provide HR support and Payroll functions for some staff via CILIP, London.

In addition SLIC also have an agreement with the Centre for Digital Library for Research where they share IT architecture, including a library management system, which reduced the costs greatly for the partners involved.

In terms of looking forward SLIC also intend to

  • use shared video conferencing facilities to cut travel costs by some 20/30%;
  • Look at further sharing of office facilities with government agencies (£10/15k);
  • Reduce printing and postage costs by moving to full on line environment (£8k)

All of these initiatives/elements combined would see the Cultural Collections deliver £2.240m in the year 2008/09.

7.2 What are the main actions that are needed to secure the delivery of this efficiency improvement?

Many of the initiatives rely on joint working/shared services.

Also a reliance on negotiating new contracts (cleaning services, IT support, energy, maintenance etc).

Actions are listed in the descriptions of initiatives above.

Final purchase of D'Offay Collection.

8. Associated costs

8.1 Are there any development or redundancy costs associated with the delivery of this efficiency?

There may be development costs (for example new telephony equipment for NMS). Too early to actually quantify these costs at this stage).

9. Measurement

9.1 What are the inputs that will be measured?

Initially the inputs are the budgets in respect of baseline 2007/08. A review will be undertaken of actual outturns for 2007/08 to ensure baseline figures for each identified area of projected efficiency savings are accurate and/or reasonable.

9.2 What are the outputs that will be measured?

Initially the outputs are the budgets in respect of 2008/09. For all projected efficiency savings' areas the difference between relevant 2007/08 budget figures and 200809 budget figures is taken. A review will be undertaken during 2008/09 to assess whether half year and 9 month results are in line with budgets.

9.3 What is the baseline for inputs and outputs?

2007/08 and 2008/09

10. Quality cross-check

10.1 What quality indicators are being used to ensure that quality of service is maintained or improved?

The senior management teams in each of the Collection bodies will be responsible for ensuring that the quality of a visit is maintained at each of their institutions. This will be undertaken as part of their regular customer feedback procedures. Quarterly KPI reports, including visitor numbers, will be provided in respect of all of the Cultural Collections.

11. Monitoring

11.1 What are the arrangements for monitoring the delivery of efficiencies?

Monitoring will be undertaken by the sponsor division in close contact with senior managers at the cultural collections.

12. Reporting

12.1 What are the arrangements for reporting the delivery of efficiencies?

Cultural Collections will be required to provide the sponsor division with regular updates as part of their quarterly KPI reports.

13. Dependencies

13.1 Explain if your efficiencies are dependent on legislation or other structural changes being achieved.

Not dependent on legislation.

14. Use of efficiencies

14.1 How are the efficiencies released from improvement activity being used to improve front-line services?

This efficiency was assumed as part of the allocation made by the Scottish Executive to the Cultural Collections. This freed up resources for Ministers to allocate to their priorities.

Permanent Secretary - Perm Sec - Frst Minister / 2 / National Performing Companies

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 2 / National Performing Companies

Moved to list of efficiency projects with expected savings less than £0.5m see here for information.

1. Portfolio/Number/Name:Perm Sec - First Minister / 3 / Gaelic development bodies

2. Programme/Activity:

The Gaelic development bodies (Bord na Gaidhlig and the Gaelic Media Service) are working to meet Ministers' targets for Efficient Government. They will aim to achieve this through working to secure shared services and co-location, and more efficient working practises.

This is a first draft and work is ongoing to identify further opportunities both shared and on an individual basis.

3. Efficiency

3.1 Current target; £m

2008-09

2009-10

2010-11

Cash

1.195

1.195

1.195

3.2 Efficiencies delivered; £m

2008-09

2009-10

2010-11

Cash

Time

4. Accountable Officer for delivery

Permanent Sectretary

5. Project Manager

Douglas Andsell

6. EGDD Portfolio Manager

Hilary Pearce
7. Description of efficiency and actions to be taken

7.1 What is the efficiency improvement? How will the efficiencies be made?

Bord na Gaidhlig

Co-location - co-locating with other body or bodies in Inverness to reduce rent and associated costs. (£15k)

Shared services/procurement - as part of, or independent of, co-location, savings to be found in specific contracts (IT and HR professional fees) as well as potential to reduce consultancy costs. (£15k)

Printing costs - reduction or elimination of printing costs element of Corporate Plan, Annual Report and other corporate documents. (£10k)

Translation - remit of new language officer will include in-house translations, negating need to outsource this work. (£5k)

Press relations - non-appointment of planned Press Officer - work will be covered by continuation of existing marking and PR contract, saving on salary and on-costs. (£35k)

Grant-funding of public bodies - grant-funding to implement Gaelic Language Plans by public bodies will achieve efficiencies by, for example, reducing duplication of translations costs (signage, website terminology, forms etc.). (15k).

Gaelic Media Services

Supply of services - GMS has agreed terms with independent suppliers of specific programme genre to supply large volumes of programming on a fixed price 4 year contract basis. These suppliers now have the security of long term contractual arrangements which enables them to recruit staff as opposed to engaging the freelance sector and employ equipment in the most cost effective manner with the knowledge that there will be minimal downtime. The genre selected are Sports/Sports News, Music/Light Entertainment, Arts/Factual and Dubbing. GMS have estimated that the total saving from this change of procurement practice is in the region of £5.4m per annum. However, these savings are based on an unprecedented level of programme commissioning for 2008-09 as GMS prepare for the launch of the Gaelic digital service and we are advised this cannot be used to demonstrate efficiencies from 2007-08 to 2008-09. The level of programme commissioning in previous years was less and can safely be estimated at 20% of 2008-09 figures, demonstrating c. £1.100m of efficiency savings. We await accurate 2007/08 figures from GMS (£1100k).

7.2 What are the main actions that are needed to secure the delivery of this efficiency improvement?

Many of the initiatives rely on joint working/shared services.

8. Associated costs

8.1 Are there any development or redundancy costs associated with the delivery of this efficiency?

There are no redundancy costs involved.

9. Measurement

9.1 What are the inputs that will be measured?

tbc

9.2 What are the outputs that will be measured?

tbc

9.3 What is the baseline for inputs and outputs?

2007/08

10. Quality cross-check

10.1 What quality indicators are being used to ensure that quality of service is maintained or improved?

tbc

11. Monitoring

11.1 What are the arrangements for monitoring the delivery of efficiencies?

Monitoring will be undertaken by the sponsor division in close contact with senior managers at the Gaelic development bodies.

12. Reporting

12.1 What are the arrangements for reporting the delivery of efficiencies?

The Gaelic development bodies will be required to provide the sponsor division with regular updates as part if their quarterly KPI reports.

13. Dependencies

13.1 Explain if your efficiencies are dependent on legislation or other structural changes being achieved.

Not dependent on legislation.

14. Use of efficiencies

14.1 How are the efficiencies released from improvement activity being used to improve front-line services?

This efficiency was assumed as part of the allocation made by the Scottish Executive to the Gaelic development bodies. This freed up resources for Ministers to allocate to their priorities.



Permanent Secretary - Perm Sec - Frst Minister / 4 / Architecture and Design Scotland

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 4 / Architecture and Design Scotland

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 5 / Major Events

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 5 / Major Events

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 6 / International Development Fund

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 6 / International Development Fund

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 7 / International Strategy

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 7 / International Strategy

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 8 / Fresh Talent

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 8 / Fresh Talent

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 9 / Scotland's International Image

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 9 / Scotland's International Image

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 10 / European Strategy

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 10 / European Strategy

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 11 / National Archives of Scotland

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 11 / National Archives of Scotland

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

1. Portfolio/Number/Name:Perm Sec - First Minister / 12 / Historic Scotland

2. Programme/Activity:

Historic Scotland's efficiencies will be generated through three distinct strands of work (see below at 7.1)

3. Efficiency

3.1 Current target; £m

2008-09

2009-10

2010-11

Cash

1

1

1

3.2 Efficiencies delivered; £m

2008-09

2009-10

2010-11

Cash

Time

4. Accountable Officer for delivery

John Graham

5. Project Manager

Laura Petrie, Director of Finance

6. EGDD Portfolio Manager

Hilary Pearce
7. Description of efficiency and actions to be taken

7.1 What is the efficiency improvement? How will the efficiencies be made?

Procurement Efficiencies

Income Efficiencies

Expenditure Efficiencies

7.2 What are the main actions that are needed to secure the delivery of this efficiency improvement?

Procurement: HS already use the Scottish Government contracts and will shortly complete the roll-out of e-procurement. These efficiencies will arise through contract tendering.

Income: A series of reviews of the commercial areas in HS will be carried out to deliver improvements in income generation. It does not arise from increases in fees and charges.

Expenditure: There is a programme of best value reviews and continuous improvement in place across the agency. For example efficiencies identified include moving to online recruitment, online publication.

8. Associated costs

8.1 Are there any development or redundancy costs associated with the delivery of this efficiency?

None subject to staff being redeployed

9. Measurement

9.1 What are the inputs that will be measured?

Procurement: Contract value. Old costs versus new.

Income: We have detailed visitor numbers and income data for all years.

Expenditure: There is a programme of best value reviews and continuous improvement in place across the agency.

9.2 What are the outputs that will be measured?

Procurement: actual price compared to baseline price.

Income: Visitor numbers and spend per visitor.

Expenditure: actual cost compared to baseline cost.

9.3 What is the baseline for inputs and outputs?

2007-08 expenditure and income figures. There is detailed data on income performance available.

10. Quality cross-check

10.1 What quality indicators are being used to ensure that quality of service is maintained or improved?

Procurement: Comparison of tender documentation to ensure that service coverage and quality is maintained at or above original level.

Income: we have a number of visitor satisfaction measures which will be monitored. These include visitor satisfaction surveys and mystery visits.

11. Monitoring

11.1 What are the arrangements for monitoring the delivery of efficiencies?

The efficiency target will be a key performance target for the agency. It will be subject to quarterly review by the Historic Scotland Board and reported to the Efficient Government Delivery Division as required. The KPTs are validate by Scottish Government Internal Audit and will also be scrutinised by Audit Scotland.

12. Reporting

12.1 What are the arrangements for reporting the delivery of efficiencies?

Quarterly reporting to HS Board and to the Efficient Government Delivery Division as required.

13. Dependencies

13.1 Explain if your efficiencies are dependent on legislation or other structural changes being achieved.

There are no obvious dependencies. We do need to agree specific definitions for income efficiencies.

14. Use of efficiencies

14.1 How are the efficiencies released from improvement activity being used to improve front-line services?

This efficiency was assumed as part of the allocation made by the Scottish Government to Historic Scotland. This freed up resources for Ministers to allocate to their priorities.



Permanent Secretary - Perm Sec - Frst Minister / 13 / The Royal Commission on the Ancient and Historical Monuments of Scotland

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 13 / The Royal Commission on the Ancient and Historical Monuments of Scotland

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 13 / The Royal Commission on the Ancient and Historical Monuments of Scotland

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 13 / The Royal Commission on the Ancient and Historical Monuments of Scotland

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 14 / Communications Directorate

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 13 / Communications Directorate

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

Permanent Secretary - Perm Sec - Frst Minister / 15 / Corporate Analytical Services

1. Directorate/Number/Name: Permanent Secretary - Perm Sec - Frst Minister / 15 / Corpotrate Analytical Services

Moved to list of efficiency projects with expected savings less than £0.5m see here for information

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